Customer Service Quality Control
Resume:
Theresa M Unze-Schmierer
Hugo, MN 55038
651-***-**** - ***********@*******.***
Objective: Technical position in support of formulation, analytical testing and/or quality control in a laboratory or manufacturing environment.
Qualifications: Continually demonstrate ability for organization, change, attention to detail and time management.
Ability to work independently, take direction and work well with people at all levels.
Experience with MTS, FTIR, DHR, GC and DSC using specific methods, also extensive use of processing and manufacturing equipment.
Extensive experience in conducting laboratory scale reactions and testing.
Job Experience: Volt Workforce Solutions – Contract 3M
03/2016 - present R & D Laboratory Technician
Material testing on Impact Resistant Structural adhesives developed for the automotive industry.
Utilization of various laboratory equipment for analytical analysis
of laboratory and manufactured products.
01/2006 – 10/2014 H.B. Fuller Company, Reactive Product Development
Laboratory Technician III
Development of HMMC Adhesives for various markets.
Development of 2-Part Polyurethane for Electrostatic Flocking project for Korea.
Inventor, US Patent 8,822,031 High Heat Resistant HMMC Adhesive.
RHM-3000 commercialized for door construction at Marshfield & others.
Contributed to the development of Chapcos Champion for SCB.
05/2004 – 01/2006 H.B. Fuller Company, Flexible Package
Laboratory Technician III
Preparation and testing on flexible package substrates provided by customers.
Contributed part-time support to the Reactives Group for six months on a high priority Door Assembly project.
02/2002 – 05/2004 H.B. Fuller Company, Global Coatings Division
Senior Laboratory Technician/Functional Coatings
Co-developed Epoxy Coatings for the buss bar and pipe valve Industries. Conducted customer trials at Eaton-Cuttler Hammer.
Research & Development of new products for specific customer applications.
.
09/1998- 02/2002 H.B. Fuller Company, Global Coatings Division
Senior Lab Technician/Process Development
Problem solving skills regarding issues for production associated with scale up of new products, including metallics.
Laboratory processing and testing associated with production issues.
Wrote detailed reports regarding scale up/production issues and solutions.
03/1997 – 09/1998 H.B. Fuller Company, Corporate Research & Development Lab Technician/Thermoplastic Technology
Development of hot melt moisture cure adhesives.
Analytical testing of formulated products.
Wrote reports on summary and final results.
03/1996 – 03/1997 H.B. Fuller Company, Industrial Powder Coatings Division – Lab Technician/Contract employee
Extrusion & processing of formulations for various Chemists
Quality Control including color matching for specifications.
Evaluation of process orders and scale up conditions.
Small volume sample order production in support of sales.
10/1994 – 02/1995 Bay West Inc.
Internship-Lab Technician
Laboratory equipment and glassware maintenance
Quality Control
09/1993 – 06/1995 Northeast Metro Technical College
Lab Assistant and Student Representative of Advisory Committee
09/1985 – 11/1990 Quality Park Products
Accounts Receivable Clerk
Managing customer payments, invoicing and accounts.
Correspondence to customers concerning account history.
Working with sales and customer service.
Education:
04/1995 – 03/1996 Lakewood Community College
Environmental Technology
04/1991 – 03/1995 Northeast Metro Technical College
Diploma of Occupational Proficiency
Air & Water Analysis
HAZMAT
Industrial Plastics - polymers
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