warehouse and sitdown Forklift Operator

JUSTIN HENRY LYONS

**** ******** **** **** ******* Park, GA 303**-***-*** 886*-***-*** 4630 ****************@*****.***

CUSTOMER SERVICE/STOCKMAN/WAREHOUSE LEAD

“Twelve Years in Customer Service, Retail and Merchandising”

LOADER/UNLOADER/CERTIFIED FORKLIFT OPERATOR

Competent Merchandise Handler and Packager

Excellent Computer Skills, General Warehousing, Supervising

Confident, compassionate, results-oriented and team spirited Loader/Un-loader, Stockman, Proficient in Merchandise Handling and Packaging recognized for proactively exceeding organizational mandates, utilizing solid communication, interpersonal, and team-building skills. Successfully delivers ¦ effectiveness in coaching employees in utilizing their organization-based tools for job performance and career development.

QUALIFICATIONS

Certified Forklift Operator

Records Management and Supervision

Multiple Projects Management

Proficient in WordPerfect 5.1 and 6.0, MS Office, Excel, PowerPoint, MS Access, DOS 5.1 and 6.0, Basic I, Graphics, Desktop Publisher, etc..

Knowledge of EPA and OSHA Regulations, Customer Service, Project and Retain Sales, Service and Management Reporting, Employee and Time Management,

Merchandise Handling and Packaging

Expertise in Loading and Unloading.

Proficiency in cash management, budgets, forecasting and reconciliation.

Excellent knowledge and leadership skills; excellent oral and written communications; ability to interface with people at all levels of the organization.

Organizational Leadership

Personnel Training and Development

Excellent skills in Accounts Payable, Accounts Receivable, Bookkeeping, Procurement, Human Resource, Payroll, Staff Training and Development, Employee Benefits/Relations,

PROFESSIONAL EXPERIENCE

Northern Tools 2005-2017

Warehouse Lead

Duties:

Achieving and exceeding both organizational and personal stocking goals ;

Certified Forklift operating ;

Loading and unloading;

Ensuring that each customer has a positive experience in the store, answering

questions, following-up with customers;

Accurately completing order information, collecting deposits and fees, keeping

orderly customer records, researching customer payments and deliveries;

Maximizing store promotions and marketing initiatives; and

Assisting in maintaining store cleanliness and set-up and location of tools and

accessories.

Manage and maintain staffing to ensure all areas of store are adequately functional;

Experience cont’d

Monitor and Evaluate Inventory Levels;

Plans and assigns work to staff;

Develop and maintain collaborative relationships with the employees, vendors, partners, employers and the employees; and

Assess all needs for employees and clients.

Pepsi 2004-2005

Driver-Marketing Representative

Duties:

Monitored and Evaluated store levels of products to ensure service compliance to meet Federal, State, County and Local Guidelines;

Delivered Products and Services to locations throughout Georgia;

Achieved corporate and personal stocking goals ;

Ensured that each customer had a positive experience in the store, answering

questions, following-up with customers; and

Accurately completed order information, collecting deposits and fees, keeping

orderly customer records, researching customer payments and deliveries.

UPS 2001-2009

Loader/Un loader

Duties:

Reviewed operations for compliance with UPS State and Federal Mandates;

Loaded and Unloaded merchandise and materials;

Received merchandise in;

Stored merchandise in proper Departments;

Distributed Merchandise;

Lifted 50+ pounds on a continuous basis;

Managed and oversaw projects while monitoring budgets; and

Ensured that all Federal, State and Local rules, regulations and guidelines were in place and followed by staff.

EDUCATION

TRI-CITIS HIGH SCHOOL, East Point, GA 8/94-5/99

General Studies

SAINT LEO UNIVERSITY, Fort McPherson, GA 8/99-12/00

Attended Candidate for Bachelors of Science

REFERENCES

AVAILABLE UPON REQUEST.

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