Office Manager

Catherine M. Black

**** *. ****** ******

Mt. Prospect, IL 60056

224-***-**** mobile

***********@*****.***

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OBJECTIVE

Seeking full time position with an organization I can contribute my experience, skills and personality to, as well as to learn new skills and grow professionally from the organization. SUMMARY

• Over twenty years of various office experiences in word processing, database, spreadsheet and specialized computer applications.

• Supervisory and training experience.

• Proven presentation skills.

• Ability to influence others throughout the decision-making process.

• Excellent decision-making and communication skills.

• Self-starter works well in a fast-paced, team-oriented environment.

• Creative abilities to customize product information to meet specific requirements and needs of a diverse clientele.

• Able to handle multiple functions and complex projects effectively and simultaneously. PROFESSIONAL EXPERIENCE

Witness Safety Test (WST) Coordinator, Thompson Elevator Inspection Services, Mt. Prospect IL, January 2010 to Present

• Work closely with 20 inspectors and over 30 elevator companies coordinating and manage WST appointments in over 150 municipalities.

• Perform extensive research on a WST request for each property elevator unit regarding last inspection, or re-inspection, or upcoming inspection.

• Coordinate and set up a WST appointment involving the inspector, elevator company mechanic in conjunction with the building property.

• Independently manage requests, set-ups, confirmations, coordination and delivery of needed paperwork for each appointment.

• Invoice the appropriate party for each witness safety test.

• Compile and summarize yearly WST statistics.

• Author WST procedures.

Vice President of Instructional Technology, New Dimension Media, Chicago, IL, September 2007 to December 2009

• Deliver on-site or webinar sales presentations and training sessions.

• Deal with client requests or reported problems to a positive resolution.

• Research, contact and maintain client leads.

• Contribute in the planning and execution of marketing and sales efforts.

• Manage, coordinate and perform exhibit booth presentations for local and national seminars and conferences.

• Assist in preparation and execution of request for proposal (RFP).

• Led and oversee seven nation-wide Director of Instructional Technology employees in the same above-mentioned responsibilities.

Catherine M. Black

1300 E. Thayer Street

Mt. Prospect, IL 60056

224-***-**** mobile

***********@*****.***

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Associate Principal Secretary, High School District 214, Elk Grove High School, Elk Grove Village, IL, July 2005 to August 2007

• Secretary to the Associate Principal of Building Operations

• Coordinate and manage all teachers’ daily leave requests; receive and direct substitute teachers.

• Process substitute payroll claims

• Manage, coordinate, and execute new staff orientation day.

• Plan, manage, and coordinate parent open house.

• Arrange, manage and bring about parent teacher conference call in appointment scheduling.

• Prepare, manage, and coordinate parent teacher conference.

• Plan, manage, and coordinate AAA Honor Night and Senior Awards Assembly. Technology Assistant, High School District 214, Wheeling High School, Wheeling IL, January 2000 to June 2005

• Maintain, troubleshoot and upgrade software and hardware for 30 Apple computers.

• Supervise the Production Lab during independent student use.

• Assist teachers with their class lesson; or instruct teachers, staff, or students with specific software or hardware.

• Manage a daily schedule of computer lab.

• Manage and maintain additional equipment, such as digital still cameras, digital video cameras, DV/VHS editing decks and scanners.

• Assist the Technology Systems Supervisor with the buildings computer inventory. EDUCATION

• Bachelor of General Studies, major in Organizational Management, North Park University, graduated summa cum laude December 2003.

• Associate Degree in Applied Science, Oakton Community College, May 1979. COMPUTER EXPERIENCE

CCC! Video On Demand (video digital delivery media system), Microsoft Office Suite, Outlook Express, Salesforce.com, Apple Works, FileMaker Pro, First Class (email) and Unisys

(database, accounting and payroll system), iLife Suite, Photoshop, Resumate (database).

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