Project Manager Security

Mohannad Najjar, PMP, CISM, Prince*, ISO***** implementer-auditor

Winnipeg, Manitoba, Canada • +1-431-***-****

******@**************.*** • https://www.linkedin.com/in/mohannad-najjar-252b7918?trk=nav

IT and Security Management

Multifaceted management and technical career with 20-year record of accomplishment, leadership, innovation, and success

Technically sophisticated senior IT and Security professional with solid history of effective IT Security and Networks consulting, management, hospitality and customer support. Broad knowledge and success in international environments. Proficient in the design, development, and implementation of organizational operating systems. Skilled trainer and project leader; able to direct multiple tasks effectively and master innovative software and tools. Possess several security professional certifications. Creative problem solver able to develop and implement targeted solutions.

Core Competencies:

Strategic Planning & Execution

Full Life Cycle Project Management

Systems Launch / Implementation

Sales Management

Hospitality & Retail project management

Network TCP/IP protocols

Network and Computer Forensics

Risk Assessment and management

Quality Assurance and Testing

Backup and Recovery Strategies

Problem Resolution / Troubleshooting

User Training and Support

Security and Cryptographic algorithms & protocols

ISO27001 Compliance and Implementation

Security Incident Management

Education

Ph.D. in Computer Engineering, Telecommunication and Networking with a Specialization in Security-Cryptology

Master of Science in Computer Engineering with a Specialization in Computer Networks

Bachelor of Science in Computer Engineering with a Specialization in Computer Networks

From Poznan University of Technology, Poznan, Poland

Certification

PMP, Prince2, CISM

ISO27001 Lead Auditor, ISO27001 Lead Implementer

Professional Memberships

PMI, ISACA, IEEE

Achievements Highlights

Built and developed solid relationships with Clients by increasing customer's satisfactions and balancing costs.

Designed and implemented strategic business plans, which increased business opportunities and sales.

Managed multiple projects (3-5) at a time and gained executive engagement via effective reporting and communication for top down and bottom-up

Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.

Identified internal/external threats to the organization, devising business continuity plans to counteract potential business threats while ensuring strict adherence to the laws/company policies.

Increased Valuable Engineering Technology company turnover 3 times in three years.

Decreased costs for IT department at University of Tabuk as an IT manager and Senior Adviser.

Representative Projects

Systems Engineering: Led design and multinational rollout of robust, enterprise resource planning (ERP) and point-of-sale (POS) systems for clients including UT, NewBoy, Vtech, AOS.

Results: Completed projects always on or ahead of schedule, which usually lead to have cost under budget.

Custom Software Developments: Managed all phases of software development life cycle (SDLC) for many solutions.

Results: Hospitality software that saved clients hundreds thousands and shorten processes from hours to minutes.

Enterprise application integration: linked applications within the organization in order to simplify and automate business processes, while at the same time avoiding having any sweeping changes to the existing applications or data structures.

Results: Data and business processes were shared among any connected application or data sources in the enterprise.

Business intelligence and DSS: Provided historical, current and predictive views of business operations between separate systems to do analytical processing, data & process mining, complex event processing, business performance managing.

Results: Different reports and analytic processing between different databases, which reduce cost to about 3 mln.

Key Responsibilities

Designing and implementing strategic business plans to increase business opportunities and sales.

Evaluating and identifying organizational needs to establish operating procedural standards, recommending IT requirements and upgradations to ensure acceptable levels of security

Designing, developing, improving and implementing organization operational systems, processes and policies to support organization mission, vision and objectives.

Planning, monitoring and controlling the assigned work to meet best project objectives: planning, resource allocation, status reporting, deployment and project closing.

Identifying internal/external threats, devising business continuity plans to counteract potential business threats while ensuring strict adherence to the laws/company policies

Prepared various risks KRI/KPI metrics and reports and reported to Chief Risk officer or CISO level.

Determining IT operations service requirements by analyzing needs; prioritizing modifications to core system applications.

Providing training courses regarding TCP/IP, Network security protocols, Security management and Cryptography.

Professional Experience

Vtech Systems LTD, Winnipeg, MB, IT Manager, 2016–Pres – Winnipeg, Canada

Developing IT department mission and vision and establishing security-consulting department.

Key Achievements:

Created technical operational/procedural guides and manuals for IT department to assist technical staff.

Wrote the business and functional requirements for IT Projects in collaboration with the respective project leads.

Project manager for Web based Time Attendance, Budget: 2 mln, Duration: 1 year (2016-2017).

Project Manager for DSS – Decision Support Systems, Budget: 5 mln, Duration 2 years (2017-2018)

University of Tabuk, IT and Security Senior Consultant, 2009–2016, Saudi Arabia

Interfaced with diverse range of clients as primary Project Manager and trainee, and oversaw four major IT departments: Software, Technical, Networking, and all University Operations. Evaluated and provided detailed reports on operational effectiveness of entire technology workforce.

Key Achievements:

Prepared comprehensive annual IT budget, and achieved financial objectives through accurate forecasting.

Created technical operational/procedural guides and manuals for numerous departments to assist technical staff.

Created and executed disaster recovery plans and assessed risks to prevent and respond to IT security threats.

I was project manager for Health care systems, financial solution, ERP, DSS, DMS, Reporting, POS system, etc. .

Provided communication with stakeholders at a senior level (Deans & CEOs, Vice-Presidents, Directors of HR, etc.).

Taught and trained courses and workshops in Networking, Security and cryptography.

Created and executed disaster recovery plans; proven ability to prevent, respond to, and eliminate IT security threats.

Managed a single point to deliver all program deliverables in accordance with the Corporate Governance using university methodology and tools

Developed an IT Strategy and security policies.

Established a vulnerability Assessment and Penetration testing regime for sensitive operations and data, including security incident response and monitoring.

Valuable Engineering Technology LTD, IT Manager, 2009–2012, Amman-Jordan

Liaised between company and vendors to supply hardware and software solutions to support Enterprise Resource Planning for a myriad of programs.

Key Achievements:

Increased annual revenue by nearly $2M from 2008 to 2012.

Functioned as a Change Manager by improving internal processes, developing new vision, and redesigning website.

Built and developed solid relationships with major international organizations including Citizen, Datalogic & Unitech.

Improved skills of employees by using different tools like training and presentations.

Managed different kinds of ERP, POS and Hospitality projects.

Analyzed and evaluated security operations to identify risks and opportunities for improvement.

First hand experience in various Information and Cybersecurity domains including Governance, Risk and Compliance. Hands on experience on various firewalls, IDS/IPS, SIM/SIEM, IdM, Incident Management Tools and processes. Global policies development in a multi-national environment.

Carried out an internal asset identification, classification and risk assessment of IT assets. Conduct gap-analysis, prepare documentation and update policies for ISO27001 audit

Procured and implemented systems for vulnerability scanning, incident and configuration management, log collection and correlation, network forensics to fill identified gaps.

Successfully oversaw systems, network & telecommunication services, hardware & software standards, and ICT specifications for the region as well as country offices

Spearheaded entire budget, accountable for developing appropriate technologies & applications to meet evolving business requirements

OASIS REHABILITATION, IT Senior Consultant, 2007–2008, Mississauga, Canada

Directed the supply of technology equipment including hardware and software solutions. Compared vendors and products to select the best products at greatest cost efficiency.

Key Achievements:

Created and negotiated contracts with vendors, suppliers, and other subcontractors.

Collaborated with departments Marketing & Warehousing to conduct training and discuss advertising opportunities.

Authored various policies and procedures in line with ISO27001 for security management.

Successfully led a project to set-up Security, Incident, Alarm and problem management processes to support the global IT infrastructure.

Applied SCIENCE UNIVERSITY, Quality assurance Consultant – Ass. Prof., 2002–2007 – Amman -Jordan

Worked as IT security specialist and I was responsible for Security and Networking courses and training designing and development. Play key role in quality assurance development and designing.

Key Achievements:

Wrote business and functional requirements for IT quality assurance in collaboration with respective project leads.

Provided communication with stakeholders at a senior level (Deans & CEOs, Vice-Presidents, Directors of HR, etc.).

Designed and developed Network and Security courses and exams.

Taught and trained courses and workshops in Networking, Security and cryptography.

AOS S.C., IT Manager, 2004–2007, Jordan

Served as the IT subject matter expert, providing advisement on implementing new technology into existing accounting, networking, and security systems.

Key Achievements:

Managed company IT strategic planning Negotiated and managed contracts and SLA.

Developed & implement POS & hotel systems seamlessly interacted with existing warehousing and inventory systems.

Collaborated to provide a 24-hour customer support system, and directly interfaced with international customers.

PETRA LTD., IT Director, 2000–2002, Poland

Directed software development activities for point of sale machines, warehousing, hotel guest database, and accounting.

Key Achievements:

Expertly provided advisement and consulting on security, networking, point of sale, and warehousing software.

Assembled and managed a multi-disciplinary Project Team dedicated to develop & implement software initiatives.

Introduced performance checklist, test plan, strategy and results templates.

SPHINX S.C., IT Manager, 1997–2000, Poland

Directed software development activities for POS machines, warehousing and Networking.

Key Achievements:

Monitored and supported the company's network security and data center networks

Installed POS and anti-virus software and implemented, and maintained network documentation

Planned and implemented procedures necessary for future development

Main Projects as project manager:

Mohannad has more than 10 years' experience as a Project Manager implementing large-scale technical and infrastructure initiatives, where he was responsible for developing business cases, stakeholder analysis and implementation plans for large IT Initiatives (i.e. $1M+). Mohannad was involved with much kind of projects as a project manager or manager such as ERP systems, Warehousing systems, POS systems, Hotel Systems, Retails systems, DMS systems, BI systems, Dash-board systems, Time att. Systems, Networking systems, access control systems, clinic systems, e-health, e-government, etc.

Vtech Systems Ltd.

Project1: Budget: 2 mln

Time Attendance Solution – 1 year (2016-2017)

I am the project manager for developing a web based time attendance system for UT for more than 3000 employees. I was involved in all stages for the project from initiation to closing.

Project2: Budget: 5 mln

DSS – Decision Support Systems – 2 years (2017-2018)

I am the project manager for developing a DSS software. This system intended to support the analysis involved in decision-making processes for the client. It is web-based solution where KPI will be used to enhance the functionality of the software.

UT University:

Project1: Budget: 30 mln

ERP System for UT University - 3 years (2010-2012)

I was the project manager for ERP system, where I was responsible for whole development of the project including Evaluating and identifying each business unit needs and helping with the technical architecture as well.

Project2: Budget: 5 mln

Document Management System (DMS) for UT University - 2 years (2013-2014)

I was the project manager for DMS system, where I was responsible for comprehensive development of the project including evaluating and identifying each business unit needs and helping with the technical architecture too.

Project3: Budget: 1 mln

Health care system for UT students and employee’s health clinic – 2 years (2011-2012)

I was the project manager for e-clinic system, where I was responsible for comprehensive development of the project including evaluating and identifying each business unit needs and helping with the technical architecture too. There we used a basic authentication system for users and secure connection on the level of applications.

Project4: Budget: 3 mln

Businesses Intelligence (BI) solution with oracle databases – 2 years (2013-2014)

I was the project manager for developing a BI software, where in addition to being project manager I was team manager, where I focused on developing a solution with the same quality as oracle BI but with easier and simpler interface for the customer.

Other projects:

Mohannad has more than 5 years' experience where he was responsible for developing and implementing and managing Business Continuity plans and IT disaster recovery plans for customers, when he was working in AOS s.c. and Vtech Ltd.

Mohannad has CISM and ISO27001 Auditor and Implementer certificates and he is specialized in Security and Cryptography in all three aspects: management, technical application, and theory.

1.Projects: Budgets: 10 000 – 1 mln, POS and warehousing system in AOS s.c. – 4 year. (2004-2007)

I was project manager for implementing and managing Business Continuity plans and IT disaster recovery plans. In these projects, different technologies were managed and used according to business owners requirements.

2.Projects: Budgets: 10 000 – 1 mln

POS and warehousing and ERP systems in Valuable Engineering Technology Ltd. – 1 year. (2009-2010)

I was project manager for implementing and managing Business Continuity plans and IT disaster recovery plans. In these projects, different technologies were managed and used according to business owners requirements.

3.Projects: Budget: 5 000 – 200 000

Access and Identity Management solutions for POS and warehousing system in AOS s.c. – 1 year. (2004-2007)

I was project manager for implementing an Identity Access solution to support this POS system. In these projects different technologies were used and managed. Because of my 15 years' experience, in Security and Cryptography in all three aspects: management, technical application, and theory, I was responsible for the selection and implementation of identity Access and Identity Management solutions. Proximity Card authentication was one of the main ways used.

4.Project: Budget: 0.5 mln Cloud backup solution for Valuable Engineering Technology clients- 2 years 2015-2016.

I was project manager for designing and implementing a backup solution for SQL databases in the cloud, which will support disaster recovery for the company clients.

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