George Hawn

*** ********* **

Ruther Glen, VA ***46

540-***-****

acz7oy@r.postjobfree.com

OBJECTIVE:

To obtain a position within an established organization that will allow me to put my skills to good use to aid in the organization's continued growth while giving me the opportunity to become a valuable team player.

SUMMARY:

As an A/V Integration Engineer/Technician, designed, installed, and maintained media, conference rooms, and AV/Lighting systems in many government, residential, educational, and commercial settings. Selected equipment and designed systems and suites based on client requirements and site surveys. Used AutoCad and Microsoft Visio to design and layout equipment racks, cables, and room space. Able to install, operate, and maintain a wide variety of audio, video, and communications equipment. Substantial Crestron and AMX control system programming and installation experience. I have completed and have previously taught Crestron training courses. Strong familiarity with a variety of lighting systems such as Lutron and ETC, and strong ability to program lighting systems using DMX protocol. H.323, H.320, and fiber network design, programming, and implementation using Cisco, Adtran, Optelecom, Fiberplex and other equipment. Tandberg equipment repair certified and taught courses in troubleshooting and repair. I have given many oral and video presentations to prospective clients (commercial, residential, and government), utilizing PowerPoint and equipment as an aid. I possess a wealth of experience installing, configuring, operating, and troubleshooting complex VTC systems utilizing Cisco, Polycom, Tandberg, and PictureTel codecs, and have worked extensively with MCU’s, gateways, and a variety of switching equipment.

PROFESSIONAL EXPERIENCE:

7/13 – 2/17 Creative Office Environments. ~ Ashland, VA

Support Services Manager / Programmer

Provide phone and on-site support for our techs as well as end users

Schedule techs or myself to handle service calls as well as installations and upgrades.

Keep detailed records of systems and service histories.

Develop configuration files for Biamp and ClearOne for both basic and complex systems

Served as project manager for a variety of projects

Sole Crestron programmer on staff for 2 years. Still write code and design GUIs as needed.

Responsible for closing out and commissioning projects and providing end-user training.

9/10 – 7/13 Communications Engineering, Inc. ~ Newington, VA

Crestron / AMX Programmer

Develop source code for multiple projects ranging from simple conference rooms to auditoriums to campus-wide systems.

GUI design for touchpanels, mobile devices, and Xpanels.

Create files for Biamp, ClearOne, BSS

Developed code to allow for near-automatic setup of rooms based on user input of a room number which is checked against an XML document. This is very handy for large scale deployments.

Have written code to control many devices not traditionally used for AV systems, such as Evertz routers, Elemental Live and Netia recorders, and many more.

Sole programmer / GUI designer for a large scale project spanning nearly 3 years now consisting of nearly 200 rooms, offices, and meeting spaces across four buildings, each with individual equipment and also tied back to a central core with full redundancy.

7/07 – 8/10 Design and Production, Inc. ~ Lorton, VA

Service Manager, AV and Lighting

Design, build, and install fully automated and interactive museum quality AV exhibits

Maintain existing client sites, perform repairs as necessary, or schedule techs to do so

Design and build custom circuits

Design, install, and program exhibit lighting systems

AV, show control, and lighting system troubleshooting and repair

Install and program AMX control systems and lighting systems using DMX protocol

Have performed work for Library of Congress, Capital Visitors Center, National Archives, Madame Tussaud’s wax museum, Smithsonian Natural History, Grammy museum, National Association of College Basketball coaches, and West VA Cultural center.

10/06 – 7/07 Crestron Electronics, Inc. ~ Reston, VA

Applications Engineer

Provide first tier technical phone support for programmers and integrators.

Debug programming code.

Teach professional installation and programming essentials classes on regular basis.

Provide onsite technical support when needed.

Involved in project to combine cross-platform capabilities not currently available.

Research equipment and write proposals for prospective and current clients based on their needs and competitor’s offerings.

Troubleshoot equipment and process RMA claims for equipment failures.

Install, maintain, and program in-house systems.

Maintain and issue demo equipment to sales personnel and dealers.

3/06 – 10/06 VidSys, Inc. ~ Alexandria, VA

Field Support Engineer

Develop source code for and program AMX and Crestron automation controllers.

Install and program Adtran ISDN switches.

Plan, build, and wire equipment racks.

Full customer contact throughout design, integration, installation, testing, training, and support phases of projects.

Work with wire and fiber systems.

Research equipment and write proposals for prospective clients based on their needs and competitor’s offerings.

Work with vendors to obtain new solutions.

Troubleshoot and repair equipment, down to individual component level.

Designed portable VTC system for use by technicians for testing and troubleshooting

purposes.

2/02 – 1/06 Harris Corporation ~ Alexandria, VA

Government Communications Systems Division

Engineering Specialist

Design and build cables for interconnection of a wide variety of audio, video, and network equipment (ISDN and IP).

Develop source code for AMX and Crestron automation controllers.

Configure and troubleshoot Cisco routers and switches.

Work with wire and fiber systems.

Aid planning Engineers with choosing new equipment based on feature sets and adaptability into existing infrastructures.

Perform construction work to tailor room space to client's specifications. All work done from blueprints and schematics.

Work with vendors to obtain new solutions.

Troubleshoot and repair equipment, down to individual component level.

Oversee program of 200+ portable videoconferencing systems and implement repairs and maintenance.

Maintain several databases and other methods of record keeping.

9/99 – 8/01 Tandberg, Inc. ~ Herndon, VA

Repair Technician / Logistics Coordinator

Hardware and software troubleshooting and repair, non-warranty repairs including component-level circuitry repair and camera repairs.

AMX controller programming.

Also handled shipping and receiving including domestic and international importing/exporting.

Responsible for maintaining an inventory of reconditioned spare parts and systems in working condition to be shipped to customers, as well as direct repairs for customers.

5/98 – 9/99 Worldwide Environmental Products, Inc. ~ Northern Virginia Field Technician

Traveled to customer locations throughout Northern Virginia to service and repair PC based auto emissions testing equipment. Repair consisted of hardware and software fixes, troubleshooting and repair in both the computer and analyzer components, and mechanical repairs to both the analyzer and dyno units.

2/94 – 4/98 Drake Manufacturing, Inc. ~ Champion, OH

Machine Tool Builder

Welding, part design and fabrication, machine assembly, balancing and testing, and software installation and editing.

Worked in machine shop producing parts for machines on standard and CNC lathes and mills.

Extensive travel throughout the U.S. to customer sites for machine installations, repairs, service and software upgrading/replacement.

Worked within very close tolerances (.0001 linear, .00001 radial), and conformed to all ISO 9001 standards and practices.

Thorough knowledge of GE/Fanuc control systems.

Involved in Machine Builder Apprenticeship program involving both work experience and classroom time.

Vast experience with hydraulic, pneumatic, and electrical systems (including 3-phase).

6/90 – 5/96 Danny’s Auto Repair ~ Warren, OH Owner / Mechanic

Owned and operated auto repair shop.

Performed all types of auto repairs and maintenance.

Specialize in engine and transmission overhaul.

EDUCATION & CREDENTIALS:

5/2007 ~ Crestron, Rockleigh, NJ

Programming for Certification.

11/2006 ~ Crestron, Reston, VA

Intermediate Crestron Programming.

9/2003 ~ Crestron, Rockleigh, NJ

Essentials of Crestron Programming.

4/2000 – 9/2007 ~ AMX

Completed several online AMX courses.

AMX Programmer I

1995 - 1998 ~ Trumbull County Joint Vocational, Champion, Oh

Required courses for Machine Tool Builder Apprenticeship program.

Professional Certification

CTS – Certified Technology Specialist

Tandberg repair certified

Fluke

NEC

Professional Affiliation

InfoComm International

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