Customer Service Microsoft Office

resume *

sydney malawer

contact l +1-914-***-**** l ******.*******@*****.***

education

Sep 2016 - present Acupuncture & Integrative Medicine College, Berkeley Masters of Science in Oriental Medicine

Berkeley, CA, USA

Aug 2004-May 2008 Cornell University, College of Human Ecology Bachelor of Science in Design and Environmental Analysis, Ergonomics Ithaca, NY, USA

relevant experience

Instiglio, Inc. Bogota, Colombia

Talent & Marketing Coordinator Dec 2013-Feb 2016

Non-profit improving the effectiveness of social programs in developing countries by tying funding to results.

• Implemented and managed the human resources team, leading to the creation and implementation of a standardized and repeatable recruitment process leading to the first executive-level hire with 10 years experience in the field and the establishment of a quarterly performance review complete with management training and progress monitoring and evaluation

• Managed all branding, marketing and outreach, including the establishment of a brand strategy, overhaul of the website resulting in 47% increase in engagement, and training of a teammate on local press outreach, resulting in an influential article in the country’s #1 publication El Colombiano

• Contributed heavily to fundraising in both strategy and content creation, with results of efforts pending SunSaluter Princeton, NJ, USA

Advisory – Recruitment (Strategy Director hired) Apr 2013 Solar company that produces inexpensive, easily maintained solar panels that follow the path of the sun, producing 40% more electricity for off-the-grid villages in developing countries. GoldieBlox, Inc. San Francisco, CA, USA

Publicity Stuntswoman, Design Researcher Feb-May, Aug-Dec 2012 Toy company out to inspire the next generation of female innovators through construction toys made for girls.

• Co-created and managed the prototype testing strategy and implementation with over 100 children

• Ran PR, customer service and social media during and after Kickstarter campaign that raised $285,000, brought unprecedented online pre-sales in 2 weeks, was covered in over 100 publications, and attracted 13,000 Facebook fans, 3,000 Twitter followers and 19,000 newsletter subscribers

The Unreasonable Institute Boulder, CO, USA

Communications Officer May-Aug 2012

Accelerator for entrepreneurial ventures that are solving the world’s most pressing problems.

• Ran media relations, marketing and public relations for the Unreasonable Institute 2012, leading to 200% event attendance increase and 8 published articles in local and international publications

• Coached entrepreneurs on pitching their ventures to the community and investors

• Became trusted liaison between the entrepreneurs and the team, improving the experience and benefit of the program

• Designed visuals and wrote stories for entrepreneurs’ websites, pitch decks and marketing materials skills

§ Languages: English (Native), Spanish (Bilingual Fluency), Portuguese (Beginner)

§ Computer Skills: Microsoft Office, Adobe Creative Suite, Wordpress, Google Apps

§ Hobbies: Certified Yoga Siromani (Teacher of Yoga), Certified Reflexology Therapist, Graphic Design, Writing, Jewelry Design and Craft, Furniture Design and Construction

top values

• Integrity: the audacity to stand up for what you know is right and the humility to admit when you’ve made a mistake

• Empathy: the ability to feel what another feels and use that to fuel action

• Grit: the ability to stick with something until it’s finished

Contact this candidate