Fabiana Zanoni Santelli
******.*.****@*****.*** 917-***-**** Astoria, NY
Data Entry Specialist / Donor Associate / Accounting / Quality Control
Bilingual professional with over 3 years of experience in data entry and accounting. Self-motivated, organized, committed and passionate about accomplishing goals and developing new systems targeting a more trimmed and user-friendly program to achieve better and faster results, both in administrative and learning environments.
PROFESSIONAL EXPERIENCE
CPM Inc. (Humanitarian and Religious Non-Profit) New York, NY 2012 – 2016
Data Entry Specialist/ Accounting
•Processed and sorted daily incoming mail and donations, supervised and verified work of others. Reconciled discrepancies, investigated and obtained information from donations and other departments.
•Posted donations by recording cash, checks, credit card and online transactions on CRM system.
•Maintained accounting ledgers and CRM system. Generated financial statements and reports detailing accounts receivable status.
•Maintained donor accounts by verifying totals, preparing reports and communicated with them to process special donations or address their concerns.
• Worked alongside the CFO and department supervisor regarding grants and large donations honoring specific requests. Created systems of entry that helped streamline the Accounting Dept. Searched and researched information regarding all finance pieces.
• Assisted the IT Department with special data entry projects for specific donor acquisition projects and
Campaigns. Helped develop a quicker, easier and more accurate trimming process.
Congregation Sha’ar Adonai, New York, NY 2011 – 2016
Volunteer Staff
•Updated e-mailing and mailing lists
•Updated and printed weekly bulletin and children’s lessons
•Taught Shabbat class
EDUCATION
UNIMEP - Universidade Metodista de Piracicaba Sao Paulo, Brazil 1998
Bachelor Degree - Law
E.E.P.S.G. SUD MENNUCCI Sao Paulo, Brazil 1989
High School Diploma - Early and Elementary Childhood Education
SKILLS
Microsoft Office WORD (advanced), CRM/FileMaker (advanced), OUTLOOK (intermediate) and EXCEL (basic).
LANGUAGES
English (fluent), Portuguese (native), Spanish (basic).