Marty King

*** * * ** #***

Jenks, OK . *****

acz7cz@r.postjobfree.com

Cell: 405-***-****

Experience

•Hewlett Packard Enterprise

•Technical Consultant, May 2016 to Current

•Windows Server and VMWare Server Administration

•Citrix App Center Project Support

•Provides technical support, software/systems configuration varying systems, Including Windows, UNIX, and VMWare Platforms

•ITO Project Delivery

•Provides system administration support for multiple accounts in differing environments

•TekSystems / WPX Energy

Systems Admin December 2015 – March 2016

•Investigate and resolve break fix incidents

•Physical and virtual server management

•Process and fulfill access requests

•Process requests for data restoration

•Interface with end users regarding requests and incidents

•Improve, maintain and document control processes

•Windows Server support

•Addison Group / Jackson Technical

Systems Admin Engineer August 2015 – October 2015

•Provided technical support, software/systems configuration varying systems, Including Citrix VDI, Windows client and server environments

•Hardware support of Dell Server and client systems

•Managed Back up and replication jobs from StorageCraft ImageManager administration console.

•Created custom system upgrade image for client and Server systems

•TekSystems / BOK

NOC Engineer July 2014 – August 2015

•Provides technical support, software/systems configuration varying systems, Including Windows, UNIX, and VMWare Platforms

•Provides technical expertise and assists application developers in design, root cause analysis, system and application tuning. ; Ensures change management procedures and methodologies are followed.

•Performs design and configuration of servers in accordance with Systems engineering standards and program documentation requirements.

•Provides systems engineering hardware/software input/expertise for business applications on Windows/Unix/ servers. Ensures the server environment is designed with current, stable, EA approved versions of software products

•Assist system engineering team with the review of network bandwidth utilization and error resolution of network outage issues.

•Dell

Senior Enterprise Technical Support Advisor 03/2008 – 07/2014

•Works on highly complex customer technical issues requiring sound judgment in order to resolve problems and support varying Converged IT solutions (Blade, Cloud, Cluster)

•Provide Consultation to Client and team members on deployment, complex configuration, and error resolution of Storage, Networking and Enterprise systems

•Supported 3rd Party Converged Solutions including Cisco, Sun and HP enterprise systems

•May 2014-Enterprise Tech Support Advisor

•Works on highly complex customer technical issues requiring sound judgment in order to resolve problems and support varying IT solutions (Blade, Cloud, Cluster)

•Provide Consultation to Client and team members on deployment, complex configuration, and error resolution of Storage, Networking and Enterprise systems

•Provide Training and Consulting documentation to clients and team members for above mentioned solutions

•Daily troubleshooting, VMWare, Windows Server 2008, 2012 Operating systems

•August 2011- Enterprise Technical Support Sr. Analyst

•Devises creative and innovative approaches where established criteria do not exist

•Support of multiple hardware platforms spanning Powervault servers including (Blade Chassis),, Powervault, EMC, and Equalogic storage arrays

•Provide Dell customers remote support of their Dell enterprise solutions.

•Configuration and troubleshooting of VmWare, Windows Operating System

•November 2009- Enterprise Technical Support Analyst -Storage

•Deployment, Configuration, Management and Training support of Dell Powervault tape Storage devices

•Technical support, including configuration of Fibre, ISCSI, and Direct Attached Storage solutions, including Dell PowerVault MD solutions

•Troubleshooting and Application support for Symantec Backup Exec, Microsoft Windows Backup and Barracudaware solutions

•April 2008- Client/SMB Technical Support Specialist Pro Support Client

•Hardware Troubleshooting of Dell Optiplex, Precision Workstation, Inspiron and portable solutions and associated peripherals

•Support of Microsoft Client Operating systems, including Microsoft Windows XP, Windows 7,

•Configuration, Deployment, and Error remediation support of Microsoft Client Applications Including Microsoft Office

•Troubleshooting and Workgroup networking support

•March 2008- L2 Technical Support Specialist –Imaging

•Hardware troubleshooting, Error Resolution, and deployment support of Dell Printing, Scanning, Multi-Function Device, and Large Format printing solutions

•Awarded Customer Experience Ambassador Award for Quarters, 1 and 2 2013

•Awarded Significant Contributor Award FY 14

•Awarded Michael Dell Champion Award March 2014

•Hertz Local Edition Sarasota, Florida

Management Level II 09/2006 – 12/07

•Daily management of satellite office, including training new hires and directing the efforts of sales team; coordinating with delivery teams and other office managers for the maintenance and support of a fleet ranging from 116-140 cars; daily prospecting for new business; delivering excellent customer service to diverse clientele, including retail and corporate accounts

••Sales Representative of the Month for March for producing the most revenue and gross profit in the region.

•My personal sales efforts garnered me the title “Best of West Florida Region” for Management Level I employees, February 2007.

•Promoted to Management Level II April 2007, after just 6 months with the company

•Under my management, my branch rated as top office in sales during the second quarter Ladder Competition, May 2007.

•While acting as Branch Manager, my daily marketing efforts captured three major dealerships, leading to the establishment of a new satellite office and more than $140,000 in new revenue.

•Danka Office Imaging Sarasota, Florida

Account Executive 01/2005 - 09/2006

•Sold printing, scanning and document management solutions for Hewlett Packard, Canon, and Toshiba hardware platforms.

oDaily prospecting for new business in a territory stretching from Sarasota to Naples.

oEffectively managed a client base exceeding 300 diverse businesses.

oIncreased territory sales by 25% during my tenure.

•Sarasota Herald Tribune Sarasota, FL

Retail Account Executive 08/2002 - 01/2005

•Aggressively prospected for new clients for retail display advertising while maintaining service for and up selling existing clients.

oIncreased territory sales by 30% within the first year.

oDesigned eye-catching ad campaigns and created multimedia advertising packages for clients.

•Ex-Cel Solutions, Inc Omaha, NE

National Account Representative 03/1998 - 04/2002

•Acted as liaison between C-level leadership and IT staff; created and delivered presentations regarding new products and custom software solutions incorporating hardware and professional service support functions; performed as project manager in WAN, LAN & VPN installations; authored promotional materials for professional services departments.

•United States Army National Guard Lincoln, NE.

Squadron NBC Training Officer 01/1993-04/1998

•Created, distributed, and implemented training programs for Cavalry Squadron.

oReceived the Nebraska Army Achievement Award for Training Superiority.

• Trained, counseled Armor Platoon, 26 trained soldiers, through gunnery and tactics courses.

• Promoted to Calvary platoon leader, responsible for the platoon preparing for scout certification course. My platoon exceeded goal with 95% certification rating.

•Education

•University of Nebraska, 1997

•Bachelor of Science – Communication

•Certifications

•A+ Certification Remote Support Technician- 05/28/2008

•A+ Certification Essentials -05/28/2008

•MCTS Configuring Microsoft Vista Client 03/15/2010

•MCTS Windows Server 2008 Active Directory, Configuring -01/07/2011

•MCTS: Windows Server 2008 Applications Infrastructure, Configuring- 03/03/2011

•Pro: Windows Server 2008, Enterprise Administrator – 09/29/2011

•MCTS: Windows Server 2008 R2, Server Virtualization -10/28/2011

•PRO: Windows Server 2008 R2, Virtualization Administrator- 12/14/2011

•CompTIA Storage+ 03/05/2013

•SNIA Architect, Assessment, Planning and Design, 03/27/2013

•SNIA Application Networking Management/Administration 03/13/2013

•VMware Certified Professional on vSphere 5 (Data Center Virtualization) 09/19/2013

•Cisco Interconnecting Cisco Networking Devices I –CCENT 07/24/2014

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