IT help desk

Michael A Schneider

248-***-**** **** Old Orchard Trial

Orchard Lake, Mi 48324

***************@*******.***

Career Objective I am interested in a job/internship where I can utilize the skills I am learning in my pursuit of a Cyber Security Certificate, while offering my employer a positive contribution in the areas to which they choose to utilize my skills. Education B.A., Communications 2014

University of Michigan Dearborn, Dearborn, Michigan A.S., Cyber Security 2017

Oakland Community College, Farmington Hills, Rochester, Michigan. Dean's List

Skills h

Office software program knowledge includes Microsoft Word (10+ years), Microsoft Excel (5+ years), Microsoft PowerPoint (10+ years), Adobe Photoshop (5+ years), Adobe Illustrator (5+ years), h

Server knowledge and training includes Windows Server (1+ Year) and Hyper-V manager (1 year)

h

Networking knowledge and training includes LAN configuration and Networking design.

h

Website knowledge and education includes Dreamweaver (1 Year), Database development (1 Year), Search optimization, Group policy management and Microsoft SQL (1 year)

Relevant Experience

Warehouse Associate 2014 to 2016

McKesson US Pharmaceutical, Livonia Michigan

Responsible for the physical tasks involved in the shipping, receiving, storing, and distributing of products, materials, parts, supplies and equipment. Unpacked, checked and received in inventory. Rejected unsatisfactory items where necessary. Pulled and filled orders. Used power equipment forklift, hand tools, and other devices operated in a warehouse environment. Prepared and maintained records of merchandise shipped. Posted weights and shipping charges and prepared goods for final shipment. Examined, stocked and distributed materials in inventory to manufacturing lines. Office Management Assistant 2013 to 2014

Dearborn Area Chamber of Commerce, Dearborn, Michigan Provided computer and data management assistance. Communicated with clients to resolve complaints. Organized and edited the Chamber of Commerce monthly calendar of events. Created and maintained excel spreadsheet of payments received for planned events. Signed and notarized certificates of origin and invoices.

Warehouse and office 2005 to 2011

Wyandotte Electric Supply, Wyandotte and Sterling Heights, Michigan Maintained warehouse activities, i.e. receiving in material, putting away stock, checking orders, to a set time schedule, Worked in office when necessary to help with paperwork flow and computer applications.

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