Customer Service Manager

Dear Hiring Manager:

If you seek a well-rounded management professional with experienced in motivation and strong leadership ability, my following resume will be of interest. I can enthusiastically offer you more than 25 years in customer service, operations, staffing and supervision.

I believe that my experiences in marketing and my interpersonal skills make me a prime candidate for this position. I am a diligent worker, and passionate about my work. I will be a valuable asset to your company and will use this as an opportunity to grow and further the development of my marketing skill set.

In my previous positions I have been responsible for driving the learning and development of both the management team and the general staff. I always aim to support and coach the team with positive corroboration and to encourage engagement and shape the culture of the organisation.

A key skill I have acquired is the ability to successfully develop, implement and manage new systems and procedures related to employee growth. I enjoy the challenge of integrating a new system and working with the wider HR / corporate team to ensure a smooth and improved workflow. I have a proactive management style with the ability to drive significant change management activities.

I am highly computer literate and have managed projects that required solid IT skills, such as the design and implementation of print and online marketing collateral. I approach all my work with an enthusiastic, professional attitude and look forward to utilizing my skills in a new and challenging environment.

I would welcome the opportunity to discuss my qualifications and experience with you in further detail.

Yours sincerely,

Marcia Simning