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Technical Support Manager

Location:
Philippines
Posted:
May 09, 2017

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Resume:

Billy Ferreras Entac Jr

Home address:Purok-* Lamba, Legazpi City, Albay

E-mail address: acz76g@r.postjobfree.com/acz76g@r.postjobfree.com Contact #:091********

Qualifications Summary

I am interested in obtaining a development position, in a challenging environment that focuses on the applications of technology to enterprise knowledge management, distributed computing, e-Business, and system engineering and design.

Technical Summary

More than 6 years of solid IT experienced

2012 Project supervisor in Duty Free Philippines during the voice and data horizontal

cabling,FDAS, CCTV, PA/BGM commisioning and testing at Embarcadero De Legazpi

2012 E-games Project voice and data structured cabling, CCTV

2012 E-Bingo Project voice and data structured cabling, CCTV

2015-MLI/SRDC Installation of Fire Detection and Alarm System

2017-LTO Structured Cabling Voice and Data

2017-LTO TELCO room

2017-LTO Installation of Fire Detection and Alarm System

Provide equipment/electrical grounding(PABX,RADIO,RACK,modem etc.)

FDAS (Fire Detection and Alarm System)

Layout / Planning

Quantity Take Off

Monitor, resolve and escalate issues within critical facilities infrastructure (generators, HVAC units, UPS systems)

Industry Specific Knowledge

Networking

Structured Cabling (copper/UTP or Multi Pair): Voice and Data Planning/Design and

Implementation

Scope: roughin-ins/conduiting, cable pulling,installation of data cabinet and network equipment, termination

CCTV (closed circuit television)

Structured cabling: Planning/Design and Implementation(Analog/Digital) Scope: roughin-ins/ conduiting, cable pulling, termination, commissioning, configuration of DVR NOC (Network Operation Centre)

Termination of voice and data from MDF(Main Distribution Frame) /IDF (Intermediate

Distribution Frame) to end user.

Configuration of switches/router/grounding system

all physical connectivity to/from IDF, NOC, entrance facilities or other

telecommunication facilities

- troubleshoot, diagnose, repair

Financial

ERP, Accounting System Program

OS Platform

Windows xp,7, windows server 2003,

Backup/restore

Genie back up manager agent

Technical Support

Implementation of Firewall, configuration, installation of switches.

Proficient in Microsoft office applications, windows XP, windows 7, zero shell firewall,

port forwarding, open source software.

Configuration, LAN, WLAN, access points, router, PABX, data network and devices

Assemble and upgrade computer parts.

Setup printer.

Networking and sharing folders and printers.

Provision voice and data to tenants and offices.

Back up, restore, format and install operating system. Professional Experience

Embarcadero Land Ventures Inc. (Mall)

Information and Communication Technology

ICT Associate/network infrastructure/CCTV-in-charge

From February 2011 to present

Tenants: MRC, Metrosphere, Suncore, E-Games,E-bingo, DFP, Mall tenants.

EDUCATION:

Bachelor of Science in Computer Engineering Computer Arts and Technological College Legazpi City 2002 – 2007

Secondary Barcelona Comprehensive National High School Barcelona, Sorsogon 1997-2001

Elementary

Barcelona Central School

Barcelona, Sorsogon 1991-1997

PERSONAL DATA:

Birthdate: February 13, 1984

Birthplace: Barcelona, Sorsogon

Height: 5’7”

Citizenship: Filipino

Civil Status: Married

Spoken Language: Filipino, English, Bicol

Others:

Can work well with others.

Able to work to different environments.

Can be relocated to other working places

Can work under pressure.

References:

1.Noel E. Rosal City Mayor

Legazpi City, Albay

2. Albert Dionela Sunwest Group Holding Company Inc. acz76g@r.postjobfree.com

Former IT Manager

3. Francisco R. Razo Sr. Duty Free Philippines

Network System Administrator

4. Roberto E. Evalarosa Duty Free Philippines

Sr. Technical Support Specialist



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