Professional Experience Network

Adel Nhaily

Tel.: +1-416-***-****

e-mail : ****.******@*****.***

Career Objective

A challenging position as a Network Specialist / Network IT

Career Profile

Networking professional with skills that include planning, design solutions and consultancy for local area networks and large scale IP networks, hands-on implementation and operational support in a multi-protocol multi-vendor environment.

Experience in analyzing, designing, configuring, supporting Cisco/windows based networks.

Experience in configuring, trouble shooting and managing of Cisco Routers(2500, 2600, 2800 series)and L2/L3 Switches (2950, 3550, 3560).

Expertise in configuring, and trouble-shooting RIP, EIGRP, OSPF, BGP, Multicast protocols

Optimizing network performance through Policy Based routing(PBR)

Application Protocols: FTP, Telnet, HTTP, POP3, Messaging Services (POP, IMAP, SMTP).

Working knowledge of Microsoft Windows Server-Client operation systems.

Managed,back up and restored Windows servers.

Ensured network connectivity of all workstations.

Installed and terminated data communication cabling, including Cat 5E/6 fiber and Coax.

Proven ability of achieving targets in demanding conditions as team member or in self-managed projects.

Good analytical, problem solving, verbal and written communication skills.

Technology Planning

Provides innovative and cost-effective solutions to Internetworking, telecommunications, and computer engineering challenges for a diverse portfolio of clients.

Recommend & test new technology implementations like Cisco - Microsoft.

Help clients to plan their company's current and future investment in IT. Examine trends, take an

in-depth look at client’s needs for LAN/WAN; propose a solution that gives best return on their investment.

Skills

Routing Protocols: OSPF, RIP, IGRP, EIGRP, BGP, EBGP, PIM.

Microsoft: : Win XP, Win 2000, Win 2003, Win 7and Win 8.

Microsoft: office 2007,2010, Visio 2010

VMware :workstation and servers.

Education

Diploma in Computer Networking, Netplus college, Toronto - From 2011 to 2012

Certifications

Professional Experience

Cisco – CCNA, CCNP, CCIE (R & S) in progress.

Microsoft – MCITP :Server Administration, Enterprise Administration.

IT Support

Picasso Dental Lab Elgin mills, Feb 2013 - till now

Provided advice and support to clients on hardware, software and network related issues in establishment and maintenance of Contact Center infrastructures.

Setup installation, configuration, upgrade, maintenance and deployment of operating systems.

Troubleshoot Network Printers and Print Server issues .

Configured and administered network services including DNS, DHCP, HTTP, NFS, LDAP, SMTP, SNMP

Troubleshoot and resolved systems and network related issues

Avainco Communication,

Hardware and software upgrade

Installed operating systems, applications, service packs

Troubleshoot hardware problems (network cards, video cards, sound cards, motherboards, modems)

Installed and terminated data communication cabling, including Cat 5E/6 fiber and Coax

Tested and trouble shoot problems with structured cabling systems

Build and maintain Visio documentations for Clients

Network Assessment and Documentation (including technical, operational, and economic assessment)

Installed telecommunication equipment such as routers, hubs, servers and switches

Kept detailed records of work performed, including configuration diagrams and specifications

Network Services

Distribution & Storage Company

Support planning, design and implementation of Cisco router and switching products within the Customer infrastructure..

Acting as an escalation point for network level 3 engineers to solve complex networking problems

Produce a written summary report of the status of Design projects, equipment and network problems on a regular basis to the Customer.

Test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the live network.

Carry out testing of new features and functionality required by the customer in a laboratory environment and to implement and verify that they are operating correctly in the live network.

Hold technology workshops with the customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried.

Technical Adminstrator

Microcity Company,

Provided hardware solutions for the high volume retail service.

Maintained technical knowledge in networking area; operating system (Server and PC).

LAN Administration: added users; printers; removed users; controlling access right list.

Managed user accounts, groups, print queues and controlling access rights using Active Directory.

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