Network Engineer, device configuration, troubleshooting

Objective

Information technology professional seeks to expand career in the area of network administration and network security. Currently studying for CCNA Security and CCNP certifications, as a Cisco Certified Network Associate. My continued efforts to gain more knowledge is an attribute that any company would benefit from. In addition, my focus and primary goal is to support and promote the success of those whom I serve. My advanced training in Network Administration is also an asset complimented by my experience with Windows Server administration and knowledge of network security concepts.

Education & Training

Cisco Certified Network Associate (CCNA) – Active

CompTIA Security+ – Active

Coursework includes Implementation and Support of Windows Server 2008, Computer System

Forensics, Intrusion Detection, Firewalls and Network Security. GPA of 3.59, San Antonio College

Professional Experience

SYMBIONT, INC. (CONTRACTED WITH D.O.D.) DEC 2015 – PRESENT

NETWORK ENGINEER

Using NNMi (Network Node Management) and HP Business Service Management, monitor firewalls, routers, switches and VPNs to maintain SLA parameters.

Troubleshoot latency/connectivity issues, check routing and firewall exemptions.

Coordinate troubleshooting efforts between site networking personnel, 3rd party vendors and commercial telecom. Create tickets and provide resolutions using Remedy Incident Management Software.

SYMBIONT, INC. (CONTRACTED WITH D.O.D.) NOV 2013 – DEC 2015

NETWORK ANALYST/MONITORING

Using NNMi (Network Node Management) and HP Business Service Management, monitor firewalls, routers, switches, application performance servers and VPNs to maintain SLA parameters.

Coordinate between Network Engineers and Help Desk staff regarding incidents.

Identify trends, create tickets and provide resolutions using Remedy Incident Management Software.

HEARST MEDIA SERVICES, SAN ANTONIO, TX OCT 2009 – OCT 2013

ONLINE ADVERTISING COORDINATOR

Developed and maintained monthly online advertising campaigns.

Provided excellent customer service by assisting with billing and account management.

Member of advance team tasked with configuring, implementing and launching Hearst Media Services new front end ordering system.

Trained employees and management staff on the use of new ordering system (CCI).

Skills

Hands-on experience with OSPF, EIGRP, BGP, RIP, Cisco ASA configuration, router / switch configuration, Windows Active Directory, Group Policy, Windows Server 2003 / 2008, MS Office, Remedy Incident Management System, SNMPc, NNMI (Network Node Manager) and Juniper Network and Security Manager (NSM). Familiar with Linux, VM Ware, Hyper-V, WireShark and Packet Filter

Clearance

Public Trust level clearance – Active

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