Project Manager Active Directory

José Guilherme Costa Silva

Address: Porto, Portugal 4650-726 Tel.: +244-***-***-*** Email: acz6us@r.postjobfree.com

Interested in technologie, culture, cience, art, music, politics, people. Young, ambitious, fighter, quick learner. I develop myself in competitive and healthy environments, if not defy me will not change me. Pro activity, teamwork spirit, cooperation, strong communication skills, creative, strong people skills and a knack for problem solving, ability to maintain composure and focus while troubleshooting technical issues. Ability to adhere and manage to a schedule of appointment.

WORK EXPERIENCE:

IT MANAGER AND HELP DESK SERVICE

JONCE, S.A. - Luanda, Angola – February 2009 to Present.

Company Service Overview:

Founded on October 5, 1993 by a group of Angolans and Foreigners, JONCE, S.A., has Administrative and Production base in Luanda, Angola. Its activity is based on Civil Construction and Public Works, around these, other connections are developed such as Technological Transport, Heating, Air Conditioning, Ventilation, Pre-Fabrication and Production Factories.

Job Duties:

Network management, maintenance and support (Server’s, Windows Active Directory, DHCP and Routing/Switching (TCP/IP and Wireless));

Insure and manage all Help Desk support services over 50+ users; (Microsoft and Apple Software/Hardware, Server’s Backup’s, Anti-Virus, Firewall, Hardware preventive and corrective maintenance);

Planning, Installation and maintenance of all computer equipment;

Project Manager in the implementation and development of business management software (ERP-PHC) with 40 users;

Project Manager in the implementation, management and support of GPS in fleets with 350 vehicles;

Prepare and share the necessary official technical documentation related with IT procedures and projects;

Service management and support in order to insure operations, development and new projects;

Analyze, suggest and select partners for specific solutions and services, including budget definition and control;

Training preparations and delivery for users;

TECHNICAL SUPPORT

LC VENDING Multipessoal, Lda. - Felgueiras, Porto - Portugal – January 2006 to October 2008.

Company Service Overview:

LC Vending Multipessoal, Lda. is a vending, transport, logistics and development hardware/software company with over 200 vending machines. The systems include software and hardware developed in order to increase consumer safety. Access points (properly protected with anti-vandalism system) contains a management software where the consumeres are able to buy tickets, check and recharge account balance, check their school schedule, etc. The main placement objectives is schools, sports pavilions, gyms, health services, work shops and production centres.

Job Duties:

Planning, Installation and maintenance of all vending machines;

Manage and prepare the student files to import for our data base in order to all users are able to use our system;

Prepare the vending machines to use our software and hardware - install electronic boards and RF Card reader;

Provide help and advice to registered users.

EDUCATION:

INFORMATION TECHNOLOGIES COURSE, HIGH SCHOOL

Escola Secundária de Felgueiras, Margaride - Felgueiras, Porto – September 1999 to July 2005.

Aplicações Informáticas;

Tecnologias de Informação;

Técnicas de Linguagem de Programação.

PHC-ERP BUSINESS AT SPEED TECH COURSE, PHC ANGOLA HEADQUARTERS

PHC Angola - Luanda, Angola – March 2014 to April 2014.

Implementing SQL;

Implementing PHC;

Trainer Course.

LANGUAGES:

Portuguese;

English;

Spanish.

SKILLS:

Mac OS X (10+ years), Windows 95 (4 years), Windows 98/SE (4 years), Windows ME (4 years), Windows XP (7 years), Windows 7 (4 years), Windows 8 (3 years), Windows 10 (1 year), Windows Server 2003 (5 years), Windows Server 2008 (3 years), Windows Vista (4 years), Active Directory (5 years), DHCP (5 years), Microsoft Office (10+ years), Network Administration (6 years), ODBC (6 years).

CERTIFICATIONS:

PHC BUSINESS AT SPEED CERTIFICATION COURSE;

DRIVER’S LICENSE

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