Customer Service Representative

sophie bustamante

San Antonio, TX *****

**********.**@*****.*** - 210-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Corner STORE

Valero - San Antonio, TX - May 2016 to October 2016 Worked cash register, stocked cooler and store and cleaned store, customer service, and maintain fountain drink area, also cleaned parking lot.

Limo driver

RAILCREW XPRESS - Kirby, TX - February 2014 to May 2016 Responsibilities

Driver railroaders to their destination in the railroad yards. Maintain van. Periodically have driving classes Accomplishments

Met a lot of new people and very well liked with all the employees. Skills Used

To be a better driver

Inventory Clerk

WIS International - San Antonio, TX - August 2007 to April 2008 Responsibilities

Inventoried merchandised for a major grocery store in the south central area Texas. I monitored the employees the make sure they were inventoried correctly. I transported the employees to different towns. Accomplishments

I was a leader among the employees.

Skills Used

Used 10 key and pc

Customer Service Representative

CONNS - San Antonio, TX - June 2005 to July 2007

Responsibilities

sales, handled cash, checks, and credit cards. I took credit applications from customers. I order products, stock show room floor, cleaned store. Did cold calling. Accomplishments

listen to what customer needs, show the products that fit their budget and got them approved. That was my satisfaction.

Customer Service Technician

AT&T - San Antonio, TX - September 1973 to September 2003 Responsibilities

I installed and repaired landline phones to customers, sales, and upgrade for commission. I also worked on underground for repair, replace, and locate cable. I was called on emergencies at any time of the day to resolve customer service.

Accomplishments

The feeling of getting the job complete and the satisfaction that the customer had phone service after being without for days.

Skills Used

Using different types of meters. laptop, and knowledge of cable routes to repair trouble defects limo driver

RailXpress - Kirby, TX

Responsibilities

Work in a railroad yard driving railroad crew to different areas of the yard to maintain switches, train cars, or pick up conductors and switch man from inbound or outbound trains. Accomplishments

I make sure I follow orders and rules of Union Pacific and RailXpress to maintain a friendly and happy environment with the railroaders.

Skills Used

Driving is a skill and I made sure that the crew were safe in my care while I drove them to their destination. EDUCATION

Harlandale High School - San Antonio, TX

1969 to 1973

ADDITIONAL INFORMATION

I am a hard worker and willing to learn quickly. What I am most proud of is working for AT&T which I retired from for 30 years.

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