Customer Service High School

DONALD DEUS

**** ** **** ***

Lauderdale Lakes, FL 33309

Phone: 954-***-****, E-mail: *******@*****.***

HIGHLIGHTS

EXPERIENCES

Security Guard Oct. 2016 to Present

Marksman Security Inc. – Fort Lauderdale, USA

Maintain constant surveillance of assigned areas providing maximum visibility

Secure premises and personnel by patrolling property

Assure that all persons entering all buildings are authorized to do so

Greeting and checking in any guest

Proved appropriate assistance as need to resident, guest, paramedic, fire rescue and police

Monitoring surveillance equipment

Inspecting building, equipment and access points

Obtains help by sounding alarms

Prevent losses and damage by reporting irregularities

Informing violators of policy and procedures

Restraining trespassers

Advisor

Foot and vehicle patrol

Negotiation

Strong work ethic

Customer Service

Team player

Advanced Internet skills

Microsoft Word, Excel and Power Point

Surveillance and detection

Trilingual (French, Creole, English)

Youth Development

Lost prevention

Strong work ethic

Customer Service

Team player

Housekeeper Nov. 2016 to Present

Coopers Hawk Winery and Restaurant – Fort Lauderdale, USA

Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing

Ensuring all department are cared for and inspected according to standard

Protecting equipment and making sure there are no inadequacies Customer Service Sep 2014 to Nov 2015

EEC Store – Cap-Haitian, Haiti

Resolve customer complaints via phone, e-mail, mail, or social media

Use telephones to reach out to customers and verify account information

Greet customers warmly and ascertain problem or reason for calling

Assist with placement of orders, refunds, or exchanges

Attract potential customers by answering product and service questions EDUCATION

D & G Security Class Sept 2016

Excel Security School Inc. – Fort Lauderdale, USA

English Literacy for Career/Technical Education (ELCATE) Jan 2016 to Atlantic Technical College and High School – Coconut Creek, USA High School Diploma/GED Sept 2004 to June 2010

College Notre Dame du Perpetuel Secours – Cap-Haitian, Haiti LICENCE

Unarmed License Security, State of Florida Sep 2016 to Present CERTIFICATIONS

Investigative Concept : FBI Major Case #203 “Pizza Bomber”

Sexual Harassment Compliance

Child Psychology 101

Organizational Psychology 101

Support People living with Dementia

End of Care Life

Oct 2016

LANGUAGES

Languages Speaking Writing Listening

1 English Intermediate Fluent Fluent

2 French Fluent Fluent Fluent

3 Creole Haitian Fluent Fluent Fluent

REFERENCES

Love Marthe Pierre Phone: (813) 770 - 8810

Chiler Jean Phone: (786) 229 - 5745

Richardson Chery Phone: (954) 513 - 7383

Contact this candidate