Customer Service Warehouse

Richard H. Leathers, Jr.

**** ******** ****** *** **********, Maryland 20784

Home: 240-***-**** Cell: 240-***-****)

Objective: Motivated professional adult seeking a position in an organization where my organizational and interpersonal skills are utilized to their maximum potential.

Qualifications

● Customer service professional, with exposure to leadership roles.

● Accustomed to working in fast-paced environments with the ability to think quickly and handle difficult clients.

● Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles.

● Knowledge of Office Suite: Microsoft Word, Excel, and Power Point.

● Lawn mower, flower planting, outside maintenance service

● Fork lift

● Ability to adhere to the safety rules and regulations as pertains to any organization.

● Cable installation

● Demolition Equipment Operation

Education

University Maryland Eastern Shore – Princess Anne, MD

Degree Expected : Major: Business

Parkdale High School – Riverdale, MD - 2008

Experience

Servepro Restoration Service

Restoration Technician

• Responsible for performing emergency services in homes and businesses.

• Removing drywall from ceilings and walls due to fire or water damage.

• Perform water extraction

• Light or complete demolition when needed

• Drive to assigned locations during the day to pick up supplies

Decisive Cable Installers

Cable Technician/Installer

College Park,Md

April 2016 to August 2016

• Responsible for performing minor preventive maintenance and repairs by troubleshooting system issues

• Maintain cable systems by installing, repairing, programming and upgrading cable.

• Test every newly installed cable in accordance with established procedures.

• Make sure cable is neat and maintained for safety.

• Responsible for recording the time and any materials used on daily assignments.

• Responsible for pole climbing and working at heights and confined spaces.

• Work outdoors in inclement weather conditions

• Operate vehicles, hand tools, ladders, leakage detection devices and test equipment

• Completes all paperwork including installation checklist, timesheets,service orders, vehicle inspection reports and other logs

• Travel to other states for the installation of cable

JC PENNEY

Stock Clerk

Lanham, Md

September 2015 – March 2016

• Responsible for moving and arranging displays throughout store.

* Unload incoming stock for distribution throughout store.

* Arrange displays for overall store appearance.

* Ensure merchandise is properly presented on shelves.

* Report and product damage and/or loss for safety purposes.

* Assuring all storage areas are cleaned and maintained in a safe and proper manner daily.

Amaryllis Party and Event Planners

Delivery Driver

Lanham, Md

April 2015 – June 2015

* Responsibilities included loading trucks

* Unloading and setting at different locations for event

* Driving trucks to assigned locations for event set-ups.

* Making sure all safety rules and regulations are followed.

* Responsible for cleaning the warehouse after every business day.

Flagger Network

Construction Flagger

Oxon Hill,Md

September 2014- January 2015

* Responsible for setting up flags for construction sites

* Directing traffic at BWI Airport for construction crews

* Follow safety rules that are provided by the airport authority.

* Other assigned duties

Walmart

Overnight Stock Clerk

Washington,DC

September 2013- April 2014

• Responsible for maintain adequate stock levels for the next day business.

• Scan incoming stock pallets for shelves

• Operate fork lift to load and unload stock items to different departments.

• Assist with customer service issues before store closes.

• Other assigned duties

Hire One- Comcast Cable Company Warehouse Technician Washington,DC January 2013 – May 2013

• Coordinate with Warehouse officials on incoming deliveries to be issued out to contractors..

• Scan orders for contractors

• Take inventory of incoming stock and verify with receipts.

• Issue items for warehouse and store areas.

• Open warehouse areas for cable contractors.

• Operate forklift to load and unload stock in warehouse.

• Clean warehouse

• Other warehouse duties as assigned.

Ross Department Store

Customer Service Associate

Greenbelt, MD

October 2011- September 2012

• Coordinate with Warehouse officials on incoming deliveries and future work orders.

• Inventory and unload incoming trucks with merchandise to be stocked and displayed in stores.

• Maintained stock levels for high end/ on demand merchandise.

• Assist customers with purchases, returns, and exchanges.

Maryland Parks and Planning

Summer Coordinator

June 2011- Sept 2011

• Organize and assist camp staff with programs and activities.

• Adhere to all camp rules, objectives, polices, and guidelines.

• Process financial transactions.

• File and scan paperwork for archiving.

• Maintain health and safety standards.

References Upon Request

Richard H. Leathers, Jr.

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