Susan Hammer
***** ******* ******, *********, ** 55044
952-***-**** ************@*****.***
PROFESSIONAL EXPERIENCE
****-**** ****-******** ********* MN
Prototype Company
• Developed potential customer list
• Quoted steel prototype machined parts
• Processed all orders and invoices
• Managed machine time and production schedule
2006-2013 National Polymers LLC Lakeville, MN
Sales & Marketing
• Provided price quotes to customers based on product specifications
• Communicated with customers regarding their products and purchase order status via phone, fax, and email
• Input customer purchase orders and coordinated order changes through delivery
• Processed customer return requests and credits in a timely manner to maintain good account standing
• Verified inventory levels to meet shipping deadlines
• Coordinated the disbursement of sample packs to existing and potential customers.
1985-2006 National Polymers Inc Lakeville, MN
Receptionist / Sales Assistant
• Assisted Credit Department with collection calls to delinquent accounts
• Managed inbound calls and supported executive leadership
• Cold called potential customers for a new product line
• Developed potential customer base of approximately 1800 contacts.