Administrative Support Hayley Parsons
Proven ability to apply strong planning and analytical skills to continually anticipate needs and bring new ideas to the table
Energetic
Meticulous
Polished
Consistently Promoted
Sierra Circuits Inc, Sunnyvale CA www.protoexpress.com Executive Admin 2015 – Present
Coordinates and hosts events at Levi’s Stadium generating over $3MM in profits
#1 Order Processor in 2016
Calendar management for C level executives along with coordinating flights, hotels, and events for customer visits and audits
Generates new business by participating at company’s booth at technology trade shows
Created and Produced technical training videos for sales
Implements training documentation and trains new hires in sales and sales administration
Lead admin resolving customer order issues, accounting escalations, and implements new processes to streamline efficiency
Viachem LTD, Dallas TX www.viacheminc.com Customer Service Representative 2014 – 2015
Accounts receivable responsibilities including creating forecast reports, calling on past due payments from customers, invoicing buyers, maintaining banking by processing deposits and updating CYMA
Maintained CYMA and Sales Force databases by creating new orders for products, new products obtained by sales, and new customers
Coordinated shipping with countrywide chemical producers and freight shipping companies to ensure buyers received products on schedule
Certified Payment Processing, Addison TX www.firstamerican.net Sales Operation Specialist 2010 – 2014
Averaging 85% Account Clearing, ranking above all others
Train in house Sales Managers 35-50 and nationwide outside sales staff 250-350
Created & maintained a database on all prospective clients & existing accounts
Full authority to make sure all accounts meet requirements to receive funding including
Contract Alterations
Free Equipment
New Hire Packets (200/ day)
New Applications (50/day)
Won “Above and Beyond” award & promoted three times
M.A. Search Consultants, Grapevine TX www.masearchconsultants.com Marketing Assistant 2008 – 2009
Called existing & potential clients to obtain information on existing job openings
Interviewed individuals seeking employment & matched them with openings
Researched and recruited potential applicants for existing openings
Entered information on Employers and Applicants in proprietary database
Graduate Royse City High School 2007
Attended Surrattsville High School 2003 – 2006
AFJROTC Vice Wing Commander over 800 Cadets (most decorated in class)
Trained classes, seminars & boot camps. Planned events, meetings & banquets
Proficiencies
Microsoft: Access, Excel, Outlook, PowerPoint, Word. Other Software: Camtasia, Litmos, ISpring, ProCIM, CYMA, Sales Force, FEDEX Ship Manager, Marketo, Basecamp, SharePoint, Gliffy, LiveChat, G Suite, Adobe, Proprietary Database software
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