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Facilities Manager Real Estate

Location:
Scottsdale, AZ
Posted:
May 08, 2017

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Resume:

Scott A. Santa

***** *.**** **., **** Creek, AZ *5331

480-***-****

***********@*****.***

See me on - http://www.linkedin.com/in/scottasanta

Regional Operations Director

SUMMARY: An accomplished Operations Director with significant competencies in all areas of Facilities/Engineering Operations, Large Account Transitions, Business Development, Performance Management, Life Cycle Asset management (LCAM), Work Flow Planning, CMMS (Maximo) System Development and Deployment, Engineering Compliance, Training, Quality Assurance, and Contract Drafting & Negotiation.

Additional competencies include:

Real Estate Organization Strategy Planning

& Management

Multi Site/Global Management and Oversight

Capital and Operational Budgeting

High Performance Team Building

Technical/Feasibility/Failure Analysis

Sales & Outsourcing Strategies

RCM Methodology & Implementation

Critical Environments

Client Relationship Building

WORK EXPERIENCE:

Compass Group/Eurest Services – (8/2013 – 7/2016)

West Regional Manager

Responsible for all West Coast Facilities Operations, sales generation & P&L for $50 million in revenue and 10 million Sq. Ft. In the last six months I have sold and transitioned over $16 million in revenue and have grown the Region by 25% by creating sales opportunities and helping guide my clients understand their long term asset life cycle goals and creating programs to fill those gaps. Large accounts include Google, SAP, Johnson & Johnson and Pfizer.

CB Richard Ellis – HP Account, West Region (3/2012 – 8/2013)

Regional Operations Manager

Responsible for P&L and all West Coast Hewlett Packard Facilities Operations – 4 + million Sq. Ft. Created maintenance standards across my portfolio saving thousands in labor and mechanical/electrical repairs.

ARAMARK B&I Facilities Division, Philadelphia, PA. (2010 – 2011)

District Manager

Provide Account Management and Operations for hard services and janitorial services for 17 Aviation and Manufacturing accounts, approximately 6 million sq. ft. in CA, TX, OR, UT, and GA. Notables are Northrop Grumman, L3 communications and Boeing. Performed audits and trained staff on Wage and Hour standards. Maximized sales and profit of the locations in the District through sales leadership, contract management, staff development, execution of non-negotiable standards of operations and cost control. 13 General Manager and Site Manager direct reports and approximately 300 indirect employees.

JONES LANG LASALLE, Chicago, IL

Intel Corporation Account (2008 – 2010)

Sr. Engineering & Operations Compliance Manager

Engineering and Operations Manager for 30 million sq. ft. of manufacturing, R&D, and office space in the Americas region: Provide leadership and implementation of the National Engineering and Operations Quality and Compliance Audit program. Responsible for National Call Center operations and CMMS development and deployment (Maximo, 360 facility). Initiated reliability centered maintenance programs and preventive maintenance standardization and optimization programs for the account. CAD services program manager. Implemented all engineering and maintenance standards and programs across the account to included drafting all preventive maintenance procedures for assets under contract.

JONES LANG LASALLE, Chicago, IL

Sun Microsystems Account (2006 – 2008)

Sr. Property Operations Manager

Responsible for the Sun Microsystems Sub-leased/vacant property portfolio: 100+ properties in North and South America, approximately 2 million Sq. Ft. of commercial real estate. 3 Direct reports. Duties included, strategic planning for all disposition real estate and leasing activities, Including operations management and facilities services for all properties under contract. Managed all sub-tenant and landlord activities and managed tenant improvement projects and move in/out activities. Responsible for restoration project management pertaining to lease terminations. Defined drafted and negotiated lease agreements, assignments and amendments with sub-tenants and landlords. Financials duties included capital and operational budget development, forecasting, CAM and OPEX estimates and reconciliations. Negotiated and managed all subcontractor agreements and monitored their performance per KPI agreements.

EMCOR FACILITIES SERVICES, (2002 – 2006)

(Formally Siemens Building Technologies Inc.)

Hewlett Packard Account

Facilities Quality & Planning Manager

Responsible for the Account Quality and Planning Department: Provided facilities operations and quality/planning management to 120 employees, 16 directs, and over 20 million square feet of manufacturing, laboratories, and office space throughout the nation. Planning department functions included; planning and scheduling of all maintenance activity, CMMS (Maximo) system implementation and modification to include authoring preventive maintenance procedures, development of service delivery workflow process to adhere to the work order completion metrics and response expectations guidelines set by the customer, CMMS (Maximo) training for all account employees and 16 planners, Crystal report writing and publishing to include; failure analysis, work order statistics, manpower utilization, etc. Research benchmarks and the implementation of best practices on work flow design and manpower response and completion of work request. Developed problem, cause, and remedy program to prevent/predict failures, Managed and negotiated national service contracts for approximately 20 million sq. ft. of active and inactive Hewlett Packard sites in the Nation and evaluated their performance against contract deliverables.

HP Inactive Real Estate Manager (2003 – 2006)

Provide leadership to manage to client expectations and drive the delivery to meet targeted goals of a successful real estate disposition program. Develop, implement and monitor programs to maximize efficiencies and control spend for approximately 2.5 million sq. ft. of Inactive leased or owned HP property, development of the operations and capital budgets, control expense by monitoring utility consumption and developing cost effective solutions while preserving assets. Manage, negotiate and implement all sub-contracts for support services, preparing financial and other business reports for clients, assuring the optimal function of building systems including mechanical, electrical, fire/life safety, elevators, etc.

Agilent Account (2001 – 2003)

Sr. Account Operations Planner

Conduct planning and scheduling of all maintenance activity, CMMS (Maximo) system implementation and modification to include authoring preventive maintenance procedures, adhere to the work order completion metrics and response expectations guidelines set by the customer, Crystal report writing and publishing to include; work order statistics, manpower utilization, etc. Manage vendor contracts and conduct performance reviews with suppliers.

HMT TECHNOLOGY (Hitachi Ltd.), Fremont, CA (1987- 2000)

Facilities Maintenance Engineer IV / Project Manager

Responsible for the maintenance, modification and repair of all facilities equipment, HVAC systems, chillers and chilled water related systems, package units, cooling towers, controls, boilers, pumps, UPS systems, etc., Building automation system administrator (CSI), Maintain the integrity of 40,000 sq. ft. of class 10 clean room manufacturing area, Contributed to the successful construction of two state-of-art manufacturing facilities in Fremont, CA and Eugene, OR. Construction design responsibilities included; the design and installation of DI water manufacturing facilities with in-house regeneration of mixed bed resins for production use. Installation projects included; 1000 ton chilled water plant installation (500k), Compressed Clean Dry Air system installation (200k), Clean room build outs and upgrades, class 10, 100, 1000, 10,000, production equipment installation and moves.

Education, Certifications, and Memberships

Business Management - University of Phoenix

Real Estate Property Management, Economics and Accounting Courses

Certificate - B.O.M.I. Institute

Member of the National Fire Protection Agency – NFPA

LAMP (Large Account Management Program)

Trane CenTraVac Technical Service Technician Training

Trane Air and Water system balance engineering practices

Kobelco Air Compressor Service Technician Training

OSHA, Occupational Safety and Health Course

IFMA - BOMA



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