Quality Assurance

SWATHI NUTTAKKI

****, ******* ***** *******, ***# 9210, Dallas, TX -75287 469-***-**** **************@*****.***

EDUCATION

Jawaharlal Nehru Technological University Hyderabad, India

Bachelor of Technology in Electronics and Communication Engineering June 2013 GPA 3.31 / 4.0

PROFESSIONAL SUMMARY

Around 3 years of Progressive Experience in Software Quality Assurance/ Mobile Apps QA, Specialist in Software Testing.

Excellent Exposure in analyzing requirements from Software Requirement Specifications (SRS) and in documenting functional and business process flow test cases.

Expertise hands-on testing Web, Web Services, and Mobile application.

Specialized in providing services in Communications and Media Technology.

Experienced in all aspects of SDLC such as Requirements Analysis, Design, Implementation, Testing, Quality Control and Deployment.

Well versed with Test planning, Estimation and Test reporting.

Specialized in different Types of testing such as Smoke testing, Functional testing, Integration testing, Regression testing and UI testing.

Worked in a client-facing role at Onsite location in Cologne, Germany to understand the business processes and gather the business requirements through collaborative interactions with the client.

Team player with good communication, interpersonal, hardworking and presentational skills capable of adopting to new technologies with a minimum learning time.

Expert in Web services Testing Using SOAP UI.

Knowledge on SQL and QTP.

Proficient in creating and maintaining Requirements Traceability Matrix(RTM).

Knowledge of Agile methodologies.

TECHNICAL SKILLS

Languages: SQL, HTML, CSS, C,Python

Specialization: CRM, BSS and OSS, Mobile APP testing, Web Services using SOAP UI, Waterfall and V-Model Testing

Tools: Bugzilla, Bugsy, JIRA, SOAP UI, ITSM

Fields: Testing and Quality Assurance

CERTIFICATIONS

International Software Testing Qualifications Board (ISTQB) foundation Level certification in Software Testing.

EXPERIENCE

Accenture Services Pvt. Ltd. Hyderabad, India

Quality Assurance Aug 2016 - Dec 2016

SME for nearly 70% of the applications used in the project, providing technical and functional knowledge for peers to achieve project objectives.

Build and managed team of 3 to 5 testers depending on the no of testers required for the project.

Consistently lead projects to on time delivery and with, at most low severity defects in production.

Provided Knowledge transfer sessions for the offshore team on client’s CRM, Billing and Web applications.

Expert in billing/dunning/collection process.

Maintaining the knowledge database, Training and mentoring new trainees.

Expert in Web services testing using SOAP UI.

Experienced in preparing test plan for the Telecom domain projects which includes E2E Functional testing, Browser compatibility testing, Mobile Application testing, OSS testing etc.

Software Testing Engineer March 2015 - July 2016

Regularly performed functional testing on End-to-End functionalities of the applications used by the client.

Regression testing after bug-fixing and verified that the fixes didn’t create problems elsewhere.

Bug Detection, Classification and tracking based on severity and priority with minimal rejection rate.

Worked closely with the client in Client Onsite location at Cologne, Germany to understand in detail, the application’s requirements from a business perspective and assist the client side User Acceptance Testing team.

Closely worked with the UAT Team on Live Defects.

Prepared reusable System Understanding Documents (SUDs) on all the workflows of the project.

Proficient in performing Positive and Negative testing.

Associate Software Testing Engineer Jan 2014 – Feb 2015

Worked on Smoke testing on existing features as well as new features of various applications of the project in BSS and OSS.

Performed System Integration Testing based on business transaction scenarios.

Preparing Requirement Traceability Matrix and Test Cases as per the business requirements and reviewed test concepts, test

Scenario Matrix and test cases for Multiple Releases.

Thorough execution of Test cases and validation of the test results.

LEADERSHIP

Lead, Teaching & Support Department, Accenture’s “Skills to Succeed” Feb 2015 -July 2016 Led a team of 23 members in providing quality education to children at orphanages and women in rural areas

Treasurer, Computer Society of India Aug 2011 - May 2013

Secured corporate sponsorship for events and organized seminars, membership drives, presentations.

AWARDS & RECOGNITIONS

“Expert” award in Accenture A3 Employee Recognition Program for collaboration in Accenture Knowledge Exchange (KX), a global knowledge-sharing network.

Received recognition from Client CIO and senior manager for the value ads provided, which reduced manual efforts and resulted in cost savings.

Accenture's Corporate Citizenship Volunteer award for Financial Year 2015 - 2016

“Helping Hand” award for mentoring a new team of 19 members in onboarding activities and learning project processes

LANGUAGES & ACTIVITIES

Languages: Fluent in English, Telugu, and Hindi

Activities: Volunteering at Vanguards, a non-profit Organization in teaching kids in rehabilitation centers and orphanages

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