Manager Customer Service

SHERIDAN "LEE" RESNICK

**** ****** **** *******, ** 23836 H: 804-***-**** C: 804-***-****

acz60q@r.postjobfree.com

SUMMARY

Operations Manager

Supervised a manufacturing plant with 20-30 employees: list of duties than included the following:

*production and inventory

* shipping and receiving

*worked in the office handling customers and issues with customers

*customer service order entry, sales calls

*accounts receivable collection calls

*worked trade shows, setting up the show booth and handling the sales at the show

* worked on sales calls to help generate business made 50-100 calls per day

*negotiated discounts with LTL carriers, UPS and Fedex

*data entry work

* years of manufacturing management experience, cross training and scheduling of employees,

*meeting production deadlines, negotiating and ordering & pricing of steel, wood etc. Office Manager

*supervised up to 6 employees

*accounts payable data entry of invoices and paying the bills

*accounts receivable data entry of invoices, statements, enter and receiving payments Collection calls, going to bank and making the deposits

*month statements

* Inside Sale Rep

HIGHLIGHTS

*I am a quick learner and read to take on any job

*Experienced in production scheduling, meeting dead lines,

*hiring and firing of warehouse and office personnel

*computer experience for handling inventory, data entry, purchase orders and accounts payable And accounts receivable

*Forklift and DOT certified.

ACCOMPLISHMENTS

When I started with Rogar International I worked in assembly at assembling product, and I also worked in the office sending our repair parts for products. I worked hard and just kept growing more experience and advancing in the company. Worked my way up to supervisor of production and assembly line work and then to Operations Manager to handling inventory control, production scheduling and employee scheduling and other warehouse duties and responsibilities.

* I am driven and focused on achieving success on any position that I do. I am dedicated and enjoy working hard. EXPERIENCE

02/2000 to 12/31/2014 Operations Manager

Rogar International Corp - Petersburg, VA

Forklift driver, worked packaging equipment, operated equipment throughout the manufacturing processes. Maintained and enforced a safe and clean working environment at all times. Handle the scheduled maintenance of existing equipment. Production scheduling for product delivery and maintaining Inventory control. Negotiated Inside Sales Rep – taking orders, entering orders and making Sales calls To help generate business

EDUCATION

1993 GGgeneral Colonial Heights High School - Colonial Heights, VA, *training seminars that work offered

PO Box 1029 Petersburg, VA 23804

1841 Anchor Avenue

Petersburg, VA 23803

Feb 6, 2015

To Whom It May Concern:

I highly recommend S. Lee Resnick as a candidate for employment. Lee was employed by Rogar International as an Operations Manager 2000 – 2014. Lee also worked for Rogar before that doing data entry work and in our assembly department. Lee was responsible for the warehouse employees as well as handling customer service department when our office manager was off; he was up to the challenge for anything we as a company asked him to take on; he also learned order entry processing, sales calls, scheduling and preparing shipping and receiving, handled all the LTL, UPS and FedEx pricing and discounts, inventory control, forklift and anything pertaining to production and warehouse safety.

Lee has excellent skills and experience and would be a great asset to any company. In addition, he is 100% a company man and is very reliable and dependable and in my opinion that is a rare qualification these days. Lee can work independently and is able to follow through to ensure that the job gets done. He is flexible and willing to work on any project that is assigned to him. Lee was quick to volunteer to assist in other areas of company operations, as well.

Lee would be a tremendous asset for your company as he was for Rogar and has my highest recommendation. If you have any further questions with regard to his background or qualifications, please do not hesitate to call me. Sincerely,

Katie Puryear

President

1841 Anchor Avenue Petersburg, VA 23803

800-***-**** acz60q@r.postjobfree.com FAX 804-***-****

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