Customer Service Microsoft Office

Anthony Gillian

*** * ******** ***, ********, OH 43207 614-***-****

***************@*****.***

Skills

I have outstanding customer service skills. I am very skilled with computers, both windows and mac. I am skilled in use with all apple cloud based features and with its equivalence in google drive. Just as I am skilled in all Microsoft office applications (i.e. word, excel, PowerPoint, outlook, etc.) and all Apple equivalence (i.e. pages, numbers, keynote, etc.).

Experience

05/08 – 05/14

Food Operations SGT, Ohio Army National Guard

Supervising a soldier ran kitchen that fed up to 4000 soldiers a day. Required a lot of office and excel skill to keep track of food orders and overall dietary health of the unit.

11/14 - Current

Security DH, Ohayocon

I run volunteer security for Ohayocon. This is a large central ohio event that hosts between 20,000 to 25,000 attendees every year. The event goes on for three days and during the convention I supervise anywhere from 50 to 70 volunteers. This is only a yearly event but it does require a lot of planning and spreadsheet work.

04/16 to 04/17

Call Center Supervisor, Teleperfromance USA

I ran operations for one of Teleperformance’s lines of business. This job entailed: employee retention, employee development, operations structure, Ranking employees based on KPIs, regular communication with client, and a fair degree of technical skills.

Education

Class of 2007 High School Diploma, Ashville OH, Teays Valley High School

Achievements

Throughout my years in the military if found myself filling many roles as cooks were not always needed. In that time I wrote any number of reports for my unit, I supervised an exterior checkpoint during our mission to Afghanistan and I was one of the only soldiers who knew how to fix most computer based issues my unit had. Overseas I earned an Army Commendation Medal for going above and beyond my station.

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