Customer Service Representative

CURRICULUM VITAE

HELEN RITA.R, Mobile: 097********

Menonpara 098********

Palakkad, Email: *****************@*****.***

Kerala.

OBJECTIVE:

To seek a challenging job where I can apply my knowledge for the organization and also self.

WORKEXPERIENCE:

Working in Administrative department in Ahalia Ayurveda Medical College Hospital from 24th July 2014 to till now.

Nature of work:

Arrange all needs of patients in Ahalia Ayurveda Hospital.

Done EMRD project for Ahalia Ayurveda Medical College Hospital in VB.Net.

Worked in Sutherland Global Services as an Analyst for Underwriting Support team in Insurance for Argo Group International Holdings, Ltd., (U.S) from June 20, 2011 To Oct 1st 2013.

Nature of work:

Reviewed new and renewal business requests as well as certain endorsements in order to determine insurability based on corporate guidelines and standards.

Reviewed and inspected reports and other supporting documents for compliance.

Use underwriting discretion to approve a risk and or structure coverage to corporate standards.

Worked in Bajaj Allianz Life insurance as a CSR (Customer Service Representative) from March 2010 to June 2011.

Nature of work:

Review the Application of the insured to check the details provided.

If any requirements needed will ask the agent to get it.

If everything is correct then we can issue the policy otherwise we can decline the policy.

Worked as a Computer Lecturer from Aug 2009 to Feb 2010 at Tirunelveli.

As a Lecturer worked in St.Ignatious College of B.ed.

Worked in Kalvi Computer Institute from June 2009 to Aug 2009.

As a Tutor handled Languages such as C, C++ and VB.

Worked in Mani IndiaTechnologies from 2008 Sep to May 2009.

Nature of work:

This is a package “Customs” developed using SQL with ASP.Net specifically for a SAIPAN Government mainly for importing and exporting goods via ship or Aircraft.

EDUCATION:

Arul Anandar College, Kamaraj University of Madurai 2004-2007

MCA Majoring in Master of Computer Application (79%)

Jeyaraj Annapackiam College (Kamaraj University of Madurai) 2001-2004

B.sc majoring in Bachelor of Computer Science (59%)

Presentation Convent Girls School (State Board) HSC(60%) 2000-2001

Presentation Convent Girls School (State Board) SSLC, (81%) 1998-1999.

COMPUTER SKILLS:

Operating System : Windows 98/XP

Back End : MS-SQL SERVER-2008

Front End Tools : VB 6.0

Web Technologies : ASP.NET,VB.Net, HTML

PERSONAL STRENGTH:

Professional Attitude.

Practicing meditation and a spiritual seek person.

Good communication & interpersonal Skills

PERSONAL DETAILS:

Date of Birth : 01-11-1983

Marital Status : Married

Passport Number : HO557294

Date of Expiry : 17.09.2018

Language Known : English, Tamil, Malayalam.

DECLARATION:

I hereby declare that the details furnished in this resume are true to the best of my knowledge.

Place: Yours truly

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