Julia A. Marquez
acz5py@r.postjobfree.com 713-***-****
Professional Profile
I've spent over 15 years striving to deliver excellent customer service. Over the years, I've enjoyed working as a team player as well as a dedicated & result oriented individual. I offer real world experience combined with critical thinking, strong interpersonal communication skills and a high emphasis on education.
15+ years dedicated to delivering extraordinary customer service
15+ years of medical coding experience
Managed exemplary result producing teams (10-20 members)
Experienced in various coding databases
Fluent in all windows office programs
Typing skills - 65wpm
Bilingual - spanish
Professional highlights
Education
CMC (certified medical coding) - Practice Management Institute (MHHS)
CPC (certified professional coder) - American Academy of Professional Coders
Medical Coding Certificate - Houston Community College
ICD-9 & CPT coding with medical terminology
Customer Service
Problem solved various acute customer service issues
Managed month end missing charge reports
Researched and reported on various compliance issues
Educated physicians on various codes and regulations
Insurance benefits verification
Work History
In-house Coder Wellcare/IntegraNet 11/2013-02/2015
Medical Records Coder Cigna/ Tx HealthSprings 6/2009-10/2013
Office Coordinator UT Physicians 2/2003-4/2009
Administrator - Collections Houston Arthritis Assoc. 8/2002-2/2003
Administrator - Coding Texas Surgical Assoc. 1/2002-8/2002
Coordinator - EOB Dept University of Texas 1/1998-11/2002
Financial Counselor Herman Hospital 1/1993-12/1997
References - Available upon request
Experience - Financial Counselor Hermann Hospital Screening for local, state, Fed-
eral Medical coverage for
future needs,
EOB Deot Uni. of Texas- MSRDP Appealing denial claims from
Medicare.
Coding Tx Surgical Assoc Working collection report
appealing denied claims.
Collections Houston Arthritis Ass Final review of denials for appeals.
Office coordinators UT Physicians Registration of patients verif-
ing Insurance and updating
system with insurance update.
referrals, authorization for specialist, and procedures
patient special needs.
Coding Healthspring & IntegraNet Reviewing Provider notes to
for HCC code possible procedures and
consults to specialists. Along
with missed ICD 10 code not
previously coded.