Post Job Free

Resume

Sign in

Customer Service Medical

Location:
Houston, TX
Posted:
May 05, 2017

Contact this candidate

Resume:

Julia A. Marquez

acz5py@r.postjobfree.com 713-***-****

Professional Profile

I've spent over 15 years striving to deliver excellent customer service. Over the years, I've enjoyed working as a team player as well as a dedicated & result oriented individual. I offer real world experience combined with critical thinking, strong interpersonal communication skills and a high emphasis on education.

15+ years dedicated to delivering extraordinary customer service

15+ years of medical coding experience

Managed exemplary result producing teams (10-20 members)

Experienced in various coding databases

Fluent in all windows office programs

Typing skills - 65wpm

Bilingual - spanish

Professional highlights

Education

CMC (certified medical coding) - Practice Management Institute (MHHS)

CPC (certified professional coder) - American Academy of Professional Coders

Medical Coding Certificate - Houston Community College

ICD-9 & CPT coding with medical terminology

Customer Service

Problem solved various acute customer service issues

Managed month end missing charge reports

Researched and reported on various compliance issues

Educated physicians on various codes and regulations

Insurance benefits verification

Work History

In-house Coder Wellcare/IntegraNet 11/2013-02/2015

Medical Records Coder Cigna/ Tx HealthSprings 6/2009-10/2013

Office Coordinator UT Physicians 2/2003-4/2009

Administrator - Collections Houston Arthritis Assoc. 8/2002-2/2003

Administrator - Coding Texas Surgical Assoc. 1/2002-8/2002

Coordinator - EOB Dept University of Texas 1/1998-11/2002

Financial Counselor Herman Hospital 1/1993-12/1997

References - Available upon request

Experience - Financial Counselor Hermann Hospital Screening for local, state, Fed-

eral Medical coverage for

future needs,

EOB Deot Uni. of Texas- MSRDP Appealing denial claims from

Medicare.

Coding Tx Surgical Assoc Working collection report

appealing denied claims.

Collections Houston Arthritis Ass Final review of denials for appeals.

Office coordinators UT Physicians Registration of patients verif-

ing Insurance and updating

system with insurance update.

referrals, authorization for specialist, and procedures

patient special needs.

Coding Healthspring & IntegraNet Reviewing Provider notes to

for HCC code possible procedures and

consults to specialists. Along

with missed ICD 10 code not

previously coded.



Contact this candidate