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Data Analyst Customer Service

Location:
Philadelphia, PA
Posted:
May 05, 2017

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Resume:

SUMMARY

HIGHLIGHTS

ACCOMPLISHMENTS

EXPERIENCE

EDUCATION

KATHLEEN SCHMIDBAUER

*** ******** ******, ****** ****, NJ 08002 C: 609-***-**** acz5ok@r.postjobfree.com Data Analyst who successfully manages multiple confidential data entry projects at once. Able to identify areas for system improvements with ease.

Order processing

Customer service-oriented

Meticulous attention to detail

Time management

Results-oriented

Self-directed

Strong problem solver

Spreadsheet management

Promoted to Data Analyst after creating an easier to follow training manual for entry of items in the online customer ordering system. Manual is used to train new Data Clerks and Data Analyst globally. Within 90 days of promotion reduced the processing time of items from 3 days to 4 hours and promoted to SAP Master Data Analyst.

02/2012 to 10/2016 Master Data Analyst

Checkpoint Systems - Thorofare, NJ

Verified information for accuracy before entering in computer systems. Entered items in SAP for production, inventory and billing, entered items in website so customers could order items online.

05/2010 to 10/2011 Data Cleanser-Checkpoint Systems Manpower - Cherry Hill, NJ

Cleansed customer data from Oracle to prepare it to be loaded into SAP. Entered new and cleansed current vendors in SAP.

09/1999 to 02/2012 Temporary Positions

Manpower - Cherry Hill, NJ

Experienced different responsibilities while being assigned to temporary positions worked while raising children. Receptionist/Administrative Assistant duties, copying blue prints, preparing paperwork for customs for flammable gases, operating a 400 line switchboard, archiving classified files, scheduled appointments and travel.

High School Diploma: Business

Pennsauken High School - Pennsauken, NJ

Coursework in Business Administration, Communications and Accounting



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