Post Job Free

Resume

Sign in

Customer Service Assistant

Location:
Springfield, MA
Posted:
May 05, 2017

Contact this candidate

Resume:

WILLIAM R. WHEELER

** **** ******

Springfield, MA 01108

413-***-**** Cell

acz5mf@r.postjobfree.com

PROFESSIONAL SUMMARY

● Cooperative, adaptable and a productive team player.

● Ability to initiate, develop and maintain a positive work environment.

● Strong problem solving skills along with ability to share knowledge and learn new job skills.

● Personable, articulate and professional in appearance and manner. EXPERIENCE

Springfield Rescue Mission/Emergency Shelter, Springfield, MA 10/2016 - Present Resident Assistant

● Front desk coverage and answer phones.

● Log in overnight guest.

● Fill out intake forms for new guest.

● Explain and enforce shelter rules and guidelines.

● Assist daily guests with their needs.

● Maintenance and upkeep of facility and grounds.

● Security for night time shift.

● Performed hourly checks for all overnight guests.

● Refer clients and public to other programs and or agencies when needed. Springfield Rescue Mission, Springfield, MA 10/2015 – 10/2016 Warehouse Assistant

● Set up of operation of new warehouse facility.

● Trained and supervised new residences.

● Unloaded all incoming deliveries/donations.

● Sorted and organized all donations.

● Weighed, documented and inventoried all donated items.

● Transferred incoming goods to proper storage area or department within the same day of its arrival to avoid backlogs.

● Operated lift-truck, pallet jack, forklift, clamptruck and scissor lift to stage shipment according to destination for most efficient loading.

WELDER/METAL FABRICATOR EXPERIENCE

● Trained in all phases of modern welding.

● Torch and plasma cutting to specifications.

● General blue print knowledge.

● Able to safely operate all shop related equipment.

● FRA qualified to operate railroad construction equipment/track bound apparatus.

● Rigging/hoisting large objects of equipment.

Davico Manufacturing, New Bedford, MA - W elder/Fitter 2003-2006 Oliveia and Sons, New Bedford, MA - W elder/Fitter 2001-2003 Pioneer Valley Railroad, Westfield, MA - T rackman/Railroad Mechanic 1996-1998 Ralph Blacksmith Shop, Northampton, MA - W elder/Mechanic 1988-1990 William Wheeler Resume

Page 2

SALES/MANAGEMENT EXPERIENCE

● Supervised, trained and evaluated new employees.

● Opened and closed store.

● Manifested security protocol for all employees.

● Customer Service

● Managed and regulated store returns policy.

● Attracted new customers by carrying a variety of popular merchandise and influenced purchasing decisions due to exceptional product knowledge.

Building 19, New Bedford, MA - D epartment Manager 1999-2001 Stop & Shop, Westfield, MA - M eat & Seafood Clerk 1995-1998 SHIPPING/RECEIVING EXPERIENCE

● Prepared various types of goods for shipment.

● Selected packing materials, containers and labeling best suited for accurate, safe and rapid transit.

● Operated forklift, clamptruck and scissor lift to stage shipment according to destination for most efficient loading.

● Unpacked incoming shipment checking that material received agreed with packing slip specification and quantization.

● Transferred incoming goods to proper storage area or department within the same day of its arrival to avoid backlogs. Old Colony Envelope, Westfield, MA - S hipping & Receiving 1990-1994 EDUCATION

● Gateway Regional H.S., Huntington, MA

Graduated with a certificate from the vocational welding program.



Contact this candidate