IT Supervisor - ERP Specialist
Resume:
MICHAEL JOAQUIN PIDO
Street * ******** ** **** **. 112, Discovery Gardens, Dubai UAE
*******.****@*****.***
IT Supervisor (ERP Specialist): Technically sophisticated information technology professional with 11 years demonstrated success in computer system/network administration, software development/application. Proven expertise and strong ability to increase reliability, maximize productivity, and introduce system efficiencies. Exhibits strong interpersonal and leadership skills. Areas of expertise include:
Systems Analysis
Systems Design
Systems Development
Configuration and Implementation
Security Administration
Resource Management
Installation and Support
Diagnosis, Troubleshooting and Repair
Strategic and Tactical Planning
Design Solutions
Problem Resolution
Customer Service
TECHNICAL PROFICIENCIES
Operating Systems:
MS Windows Server 2012 R2, 2008, 2003, XP, Vista, 7, 8, 10
Networking:
Local Area Network (LAN), Wide Area Network (WAN), TCP/IP
Software Development Tools:
C/Side and C/AL, Microsoft SQL Server 2014, VB.net, Visual Basic 6, MySQL 5, Crystal Report 10
Software Applications:
Microsoft Dynamics ERP Navision 2013 R2 & 2009, MS Office, MS Project & Visio, Photoshop, Corel, Asset Management
Hardware:
IBM Server xSeries, IBM Tape Drive, Desktops, Laptops, Network Attached Storage (NAS) Drive
Other Tools:
MS SQL Management Studio, NaviCat Premium, Backup Exec 12.5, Kaspersky Antivirus for Server and Client, File Synchronization Software
OTHER TECHNICAL EXPERIENCES
Software Development Tools:
PHP 5, Flash, Flex Builder 4.5, Action Script (AS) 3, C, C++
System Fully Developed:
Fleet Management System (FMS)
Contributions from other developed systems:
Supply Chain and Management System (SCMS), Human Resource Information System (HRIS), Finance Automated DCP System (FADS), Personal Payroll System (PPS), National QC Inventory System, Write-Off Vehicle System
PROFESSIONAL EXPERIENCES
Van Vliet XL Group FZE, Dubai UAE, April 2015 - Present
IT Supervisor (MS Dynamics ERP Navision 2013 R2 Specialist)
Systems Specialist in Microsoft Dynamics ERP Navision 2013 R2 environment
oProgramming, customization of objects (tables, pages, reports, code unit…) using C/Side and C/AL
oSoftware setup and configuration (General Ledger, Parts, Vehicles, Service Management, Resource…)
oInfrastructure setup and configuration (Server and Client workstations)
oTroubleshooting, support and maintenance
oSystem monitoring/resolutions
oAnalytical review and recommendation for improvements
Responsible for budgeting of IT requirements for planning and cost saving
Purchasing of software, peripherals, services or hardware for all departments
Networking and developing of supplier relationships
Communicate regular with department heads to identify IT requirements, address issues or providing IT solutions
Manage deployment, monitoring, maintenance, development, upgrade and support of all IT systems, software and hardware
Develop protocols and guidance to IT employees and end users allowing efficiencies
Develop and implement IT policies and procedures including security, disaster recovery, purchasing and service provision
Analyze information effectively in a manner to aid in competitive advantage
Manage and develop employees including training, performance management
Lodi Company, United Kingdom, Aug 2010 - Mar 2015
IT Supervisor / Programmer, Morocco Operations
Develop Fleet, Workshop and Supply Chain Management System.
Network and Server installation and administration.
Assistance with the selection and installation of systems and software.
Maintenance of or management of IT support contractors to provide maintenance services for systems and software.
Development of soft and hard forms and reports and process interfaces with all workshop departments ( job cards, parts order, fleet reports, inspection sheets, parts order forms).
Ensuring all relevant personnel has information and capability to use and benefit from systems.
Installation and, where necessary development of,Workshop Management, Inventory Management and Fleet Management Systems and reports.
Provision of a trouble shooting/ IT problem solving service to ensure smooth running of systems.
Management of systems interface with the Authority (client) systems.
Drawing of Workshop Plans, Offices using Visio and Autocad 2D and 3D version 2013.
Vhubs – Philippines / Singapore, Jan 2010 - Jul 2010
Web Developer
Translation of codes from PHP to C# .net
Performs testing and debugging
Test the C# codes with the User Interface (UI) Flex
Performs graphical design and coding
Works and reports to Scrum Master
Making sure that the program should be bug-free program
No Lemon, Afghanistan, Jan 2008 - Jan 2010
Data Quality Programmer
Perform Systems Analysis, Design and Documentation.
Migrate MySQL Data to Excel and Notepad or vice versa.
Developed FADS or Finance Automated DCP System.
Migrated the database from old engine (DBISAM) to new engine (MYSQL 5.0) using developed migration tool using VB6.
Implemented the newly developed System (Fastrax) to 15 No-Lemon Sites.
Developed and Maintain FASTrax or Fleet and Supply Tracking System.
Developed and Maintain National Quality Control Inventory System.
Developed and Maintain Write-Off Vehicle System.
Maintain the Fleet Maintenance System used for Vehicle Service Scheduling, Work Order Processing, and Parts Inventory Management.
Perform Data Quality Checking, Data Optimization, and Repair of all sites’ databases.
Conduct training and prepare training manuals for new employees and conducts refresher courses for old employees.
Maintain PMO Server services such as online NFD, PARTS, FTP and consolidation
Technology One, Inc., Bacolod City, Philippines, May 2006 - Sep 2007
Head, Technical Support (Hardware and Software)
Installing hardware and software systems
Maintaining or repairing equipment
Troubleshooting a variety of computer issues
Setting up computer security measures
Configuring computer networks
Offering technical support on-site or via phone or email
Systems Technology Institute (STI) – College, Bacolod City, Philippines, Jun 2005 - Mar 2006
Computer Instructor
Designs and teaches various computer courses. Creates course outlines and writes instruction and review handouts for each of the different course
Prepares the room and the computers for use before each class; attends to the proper shut-down of computers after classes
Assures that the computer equipment is properly used
Trains and supervises volunteer facilitators
Supervises use of computer equipment during lab hours
Performs other related duties as assigned
EDUCATION
Bachelor of Science in Computer Science, STI - College, Bacolod City, Philippines, 2001-2005
Computer Programming and Operations, STI, Bacolod City, Philippines, 1994-1995
ACADEMIC ACHIEVEMENTS
Most Outstanding Student of the Year Award, 2005
National Leadership and Service Award, SSG President, 2005
Leadership and Service Award, SSG President, 2005
Leadership and Service Award, SSG President, 2004
Leadership Award, Class President, 2004
On-the-spot Programming Contest Award, First Prize, 1994
ABOUT MYSELF
I am modest, but hard working and I consistently sets firm goals for myself. Then, once I've defined the benchmarks, I take the necessary steps to achieve those milestones. I am also someone who is consistently growing themselves and who takes the time to continue learning even though it's not a direct requirement of the job. I find that many times it's a combination of what you study both directly and indirectly related to work. I am someone who has an unwavering resolve. I am determined to do well in my job and am determined to have a successful career as well as make the company I work for more competitive.
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