Certified Phlebotomy Technician

Resume

May *, ****

Maria. Teodora C. Virgino

***** ******** ****** *********#** Bellflower California 90706

Tel: 562-***-**** / 562-***-****

E-mail Address: *************@*****.***

Objective:

To secure a challenging and responsible position that will allow me to utilize my skills. I am interested to be part of the team, to share my knowledge and gain new experience in different aspect.

Education:

9th – 12th grades Nursing Assistant

School: John F. Kennedy High School School: Guam Community College

Course Study: Academic Course Study: Nursing Assistant Classes

Certificate: Completed Certificate of Nursing Assistant (Completed)

Year: Aug 1998- June 2002 Year: Aug 2003 until June 2004

Medical Assistant Phlebotomy Technician (Historic Data)

School: Guam Community College School: Guam Marianas Trading Center

Course Study: Medical Assistant Classes Course Study: Phlebotomy Technician and

Associate Degree of Medical Assistant (Under Graduate) Historic Data

Year: Aug 2004 until June 2006 Certified Phlebotomy technician under the

National Health Association (NHA)

Year: Jan 2007 until June 2007

Phlebotomy Technician

School: ABC adult School

Course Study: Phlebotomy Technician and Health Career Specialist

Certified Phlebotomy Technician under National Health Association (NHA)

Year: September 2016 to October 2016

Experience:

Disney Grand California Hotel and Spa

Mr. Walt Winchenbach

Tel: 714-***-****

Position: Room Service Cashier

Year: September 30, 2016 until Present

Duties:

• Opening and Closing procedure of Cashiering.

• Take order of Food and Beverages.

• Create a room service charge and settle. (POS)

• Creating Amenity folder. (Excel)

• Creating Welcome amenity card. (Excel)

• Input daily guest F11 noted upon arrival. (LMS)

• Charge Daily amenity charges. (POS)

• Creating Amenity daily incoming guest list. (Excel – Microsoft word)

• Providing the best customer service.

• Assisting guest request and inquiries.

• Filling Daily Amenity request. (Excel – Microsoft word)

The Fullerton Hotel

Mr. Francis Dang

Tel: 714-***-****

Position: Wait staff / Bartender / Cashier

Year: October 5, 2016 until Present

Duties:

• Opening and Closing procedure of the Restaurant.

• Setting up buffet and tables.

• Breaking down and re-set the restaurant for the operation.

• Providing the best customer service.

• Making a check / food & Beverage charges. (POS)

• Collecting payment.

• Settling payment. (cash, credit card or room charges)

• Closing daily revenue (Cashiering procedure)

• Taking Guest Food & Beverage Orders.

• Serving Food & Beverage.

• Assisting guest needs and inquiries.

• Setting and breaking down bar.

• Daily beverage inventory.

• Serving guest beverages order. (Beer, Soda, Juices, Cocktail and Mix drinks)

Hyatt Regency Guam (La Mirenda Restaurant)

Mr. Lilis Biantoro

Tel: 671-***-****/ C#671-***-****

Position: OutletAssistant Manager

Year: Oct 7, 2002 until June 15, 2016

Duties:

• In charge of daily operation. Opening and closing procedure of the restaurant. (International Buffet, Room Service and Main Bar)

• Providing and ensuring guest satisfaction in the daily operation.

• Creating a Monthly Profit and loose analyzing report in food and beverage. (Excel and Microsoft Word)

• Creating weekly associate schedule. (Excel)

• Creating and implementing monthly promotion. ((Excel and Microsoft Word)

• In charge of ordering daily, dry goods, general and beverage requisition use in daily basis (Scala program).

• In charge of cashiering opening and closing procedure (Micros program).

• In charge of daily Outlet reservation (respak program) and online reservation.

• In charge of Empower time/payroll of associate

• Cost controlling of the daily/monthly expenses.

• Supervising 25 associates.

• Conducting Monthly meetings and protocols.

• In charge of creating new menu.

• In charge of creating new Micros code for the new menu items.

• Daily and monthly controlling beverage cost.

• In charge of monthly beverage allocation and inventory.

• In charge of training in food and beverage service standard and sequence.

• Administrative work. ( By using Excel and Microsoft word)

• In charge of analyzing monthly sales of food and beverages. (Excel and Microsoft Word)

Alupang Beach Tower

Manager: Miss Cathy Davis

Tel: 671-***-****

Position: Front desk agent and reservation agent

Year: March 2003 until April 2005

Duties:

• Assisting guest on checking in and checking out in the daily operation

• Opening and closing procedure in front office.

• Taking guest room reservation and assisting guest inquiries.

• Cashiering in the daily operation. Collecting payment and posting payment

• Promoting and providing the best quality of service to the guest.

• Daily revenue tracking.

• Providing necessary needs and request of the costumer.

• Daily report and incident report

• Daily service sequence procedures.

• Cashiering in the daily operation. Collecting payment and posting payment.

• Ensuring the daily operation run smoothly.

• Daily report

Reference:

Johnny Gothong Maria Delgado

Company: Living Spaces Furniture Company: Fountain Valley Hospital

Position: Accounting Position: Telemetry Technician

Tel: 562-***-**** Tel: 951-***-****

Mrs. Anna Osuno Nelia Bulos

Company: Disney Grand Californian Hotel Company: Kaiser Permanente Hospital

Position: Room Service Cashier Position: ICU Registered Nurse

Tel: 562-***-**** Tel: 916-***-****

May 4, 2017

To Whom It May Concern:

I am writing to express my interest in your current opening for Certified Phlebotomy Technician or Administrative Assistant. Please accept my resume for your consideration. With 14 years of experience in the Hotel hospitality industry and office related, my comprehensive understanding allows me to transfer my knowledge to the best of my ability. I am confident that my contributions would be a valuable asset.

I consider myself to be professional, dependable, considerate, and hard working. I have a good understanding of Food & Beverage, administrative and customer service principles. I am First Aid CPR Certified under AHA and Phlebotomy Technician Certified under NHA. I completed a 120 hours of clinical to gain my certification and diploma.

My resume, which I have enclosed for your review, contains additional details about my skills and abilities. I look forward to the opportunity to meet with you to discuss the qualifications I would bring to your organization. Thank you for your consideration.

Sincerely,

Maria. Teodora Virgino

Enclosure: Resume

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