Gerald Tempton,CPM
Pflugerville, TX • 413-***-**** • *************@*****.***
CHIEF EXECUTIVE OFFICER, President,
Partner, Board Member,
BUSINESS GROWTH AND TURNAROUND EXPERT
Highly accomplished senior executive officer and consultant with 25+ years of global success across consumer products, healthcare, technology, retail, government relations, and media. Leveraging experience in profit building, brand development, systems enhancement, P&L management, corporate asset management and development, and leading companies ranging from startups to Fortune 50. Proven expert in strategic planning, sales management, capital investment and operating budget development & management, commercial real estate development/site selection/management, merchandising, marketing, finance, healthcare and general liability insurance, operational systems, organizational development, and inventory management. Areas of expertise include: turnarounds, M&A, analytics, ecommerce, project management, strategic planning, digital marketing, B2B and B2C, risk management, margin improvement, performance management, Human Resources, media programming, community engagement & philanthropy, public policy and government affairs, R&D, corporate communication, SOX compliance, program development, and IT systems management.
Career Track
Partner and Advisory Board Member, (Formerly President, Global Brands) Parker&Morgan 2016 to Present
Served as President of Global Brands and Partner at a luxury products company.
Oversees global retail sales, licensing operations, luxury sales, and merchandising, and the company’s ecommerce shop. Drove highest level of Home Goods sales for TVSN Australia, leading by more than 42%.
Responsible for merchandizing, logistics and brand development.
Focuses on a variety of different channels, including: retail outlets, home shopping networks and wholesale opportunities.
Manages licensing through various retail environments to facilitate expansion.
President and Chief Executive Officer, Tempton Consulting Group, LLC 2005 to Present
Leads a specialized consulting group focusing in business transformation and performance improvement systems in sales, marketing, merchandising, omni-channel strategies, logistics, supply chain, advanced digital employee scheduling, media operations, global management, call center operations, global product sourcing, distribution center operations, training and development, and organizational development.
Oversees multiple consulting projects across the whole world, with specific business focus in the Americas, Africa, Middle East, Europe, Australia, and Asia.
Achieved 100% success rate in dramatic improvement in sales, profits, and expense savings to date.
Created employee scheduling system. Increased productivity and sales by more than 39% in each assignment.
Saved $14M in payroll expense on an annual basis. (Precision Scheduling System U.S. Patent # US60/593,591).
President, ShopLC/ Liquidation/The Jewelry Channel, Inc./Division of Vaibhav Global 2009 to 2015
Served as President, Director, and Officer of Record of The Jewelry Channel, Inc. (ShopLC/Liquidation Channel), VGL Group’s largest and most successful division, representing a teleshopping and ecommerce company with $175 million revenue.
Grew from 58 employees and significant debt, to a debt-free, highly profitable business with over 600 employees.
Expanded business from an exclusively jewelry retailer, into a leading omni-channel retailer with a variety of lifestyle products, with an emphasis on luxury at exceptional values. Expanded distribution from 18 million to over 120 million homes.
Engineered a complete turnaround, leading the reorganization in media distribution, merchandising, programming, logistics, marketing, brand management, product development, sales management, and human resources.
Grew sales 921% achieving 5 consecutive years of double-digit revenue increase, from $19M to over $175M.
Worked extensively with local Chambers of Commerce, Public Schools the United Way, Soldier’s Angels, and other charities to advance social causes. Negotiated Healthcare & General Liability Insurance Policies for the company annually, preventing rising costs without loss of premium quality coverage.
Realized an unprecedented 63 consecutive months of outstanding profitability, 66 of 69 profitable months in total.
Negotiated Freeport Exemptions saving the company $250,000 in annual taxes.
Developed Glide-Path Management System to ensure forward sales, marketing, operations, and systems planning.
Created sophisticated multi-channel strategies to deliver over 40% annual growth in eCommerce-specific sales year over year.
Vice President - Stores, Operations, & Training, KB Toys 2005 to 2008
Led global $700M operation across US, Puerto Rico and Guam, with 600 stores.
Drove amazing sales at +12% Year over Year, training and development, and communications results.
Managed up to $450M perpetual inventory.
Identified and developed market penetration strategies; and forecasted field sales.
Recruited 40% of senior field management.
Led development of store and operations personnel.
Consistently saved over 18% through negotiations on contracts of up to $20M.
Evaluated and defined real estate opportunities and agreements.
Senior VP - Stores, Operations, and General Merchandise Manager, United Colors of Benetton 2004
Led critically successful turnaround, restoring a stagnant 120+ store operation to profitability within 8 months.
Reorganized merchandising, planning, and allocation teams to maximize opens-to-buy, inventory turns, gross margins, and complete brand development.
Grew sales by 30% on a monthly basis; Controlled $100M inventory.
Surveyed and evaluated successful company acquisitions up to $30M.
Reduced shrink from 3% to 0.2%; Managed compliance, financial, and legal issues.
Oversaw all aspects leading to the introduction of a successful new product, including: manufacturing, process development, unit cost, capacity estimating, and packaging.
Designed floor set system to improve visual standards and brand consistency improving efficiency by 50%.
Implemented computer systems across inventory, manufacturing, cost accounting, and personnel management.
Conducted quality assurance and product testing, including engineered product enhancement and development.
Directed development of design, layout, and prototype products.
Director, Field Operations (Central & Southern US), The Walt Disney Company 2002 to 2004
Directed $200M operations with and 2,000 employees.
Achieved 80% profit increase and 13% sales increase.
Developed and implemented incentives systems reducing employee turnover by 17%.
Created and implement numerous systems across a wide range of functionalities, including: training and scheduling, management, inventory control, business analysis, and production systems.
Created standard operating procedures for new store openings, merchandising, recruitment and succession planning, performance management, and sales. Increased operating productivity by 15% and reduced expenses by 33%.
Led management team to enhance visual merchandising implementation, financial reporting, and utilizing intranet for field use.
Director, Sales & Operations (Central/South Texas & Gulf Coast), The Gap, Inc. 2001 to 2002
Developed and implemented sales management process with focus on customer service.
Increased region productivity from 20th position out of 24 regions to #1 region, producing over $300M in volume.
Achieved #2 of 24 regions in credit card sales penetration.
Developed and maintained relationships with brands such as Old Navy, Banana Republic, and GapOutlet.
Director of Store Operations/Sales (Midwestern, Western, & Southern US), L Brands 1997 to 2001
Led operations across 800 stores, with $1.2B sales and 12,000 employees.
Managed $350M inventory.
Opened multiple new locations.
Created and implemented employee training system, which reduced personnel turnover from 54% to 12%.
Developed target shrink program, which reduced shrink from 3.4% to 0.9%.
Consistently exceeded sales forecasts by more than 22% annually.
As Regional Sales Manager, operated most profitable stores in division, increasing profit by 36%.
Board Appointments
Parker&Morgan
Advisory Board Member, 2016 to Present
Skyline Ranch Estates Homeowners Association
Former Board Member, Vice President, President
Consulting Assignments
Ocean Communications
Consultant
MEE Inc.life
Consultant
Yarings Inc.
Consultant
Gerson Lehrman Group
Council of Advisors Consultant, 2003
Education
Texas State University-San Marcos
Bachelor of Applied Arts and Sciences with concentration in Business Administration and Management Graduated Suma Cum Laude, 2010
Certifications
William P. Hobby Center for Public Service, Texas State University
Certified Public Manager (CPM), Public Administration, 2009
Mohr Retail Learning
Certified Master Trainer, 2001
Certified Multi-Unit Management Expert, 1997
Certified Diamond and Colored Stone Expert, 1987
Speaking Engagements
Professional groups up to 10,000 professionals
Motivational and Educational Speaker/Facilitator
The Texas Chamber of Commerce and Round Rock Chamber of Commerce
Speaker on the business growth in Central Texas
The Air Force Women Officers Association
Speaker
Publications
Austin Business Journal
Report about Tempton Consulting Group being one of the fastest-growing businesses in Central Texas
Featured, 2014
The Global Hot Wire
Article on the Liquidation Channel
Featured, 2011
Liquidation Channels Global Hot Wire
Article for the Bangkok Royal Palace on the Liquidation Channel
Featured, 2011
The Children of Tanzania
Article on the Liquidation Channel
Featured, 2011
Honors, Awards and Accolades
CEO of the Year Finalist,
Austin Business Journal, 2014
Workforce Management's Employer of the Year for the State of Texas and for the Austin,
Texas area for 2013
Golden Key International
Honour Society, 2009
Texas State University Honors Program, 2009
Global Leadership Council,
The Walt Disney Company, 2003
Heroic Achievement Award, EZ Corp, 1996
Limited Brands President’s Club, 1997 to 2001
Circuit City Operational Excellence
and Model Store, 1994 to 1995
Gordon Jewelry Corporation Group Sales Manager of the Year, 1989
JB Robinson Jewelers
(W.R. Grace & Company Retail Division)
Store Manager of the Year, 1984, 1985, 1986