Customer Service High School

Levi McIntyre

*** **** ***** *****

Chestermere, Alberta

T1X 1M3

*****************@*****.*** 403-***-****

OBJECTIVE

I am a team player, reliable, driven to complete a task when asked, and will be there to aid anyone if needed.

CORE QUALIFICATIONS

● Excellent communication skills

● Able to handle difficult situations

● Sincerely enjoy helping people and willing to go the extra mile

● Demonstrated ability to efficiently handle multiple tasks at once

● Able to maximize time without sacrificing quality or results

● Work well individually and as a member of a team

● Ability to learn new skills quickly and work with minimal/no supervision CUSTOMER SERVICE SKILLS

● Confident in dealing with a wide variety of people

● Genuinely enjoys communicating with and helping people

● Professional attitude towards customers

● Able to communicate with customers to understand what they want FOOD SERVICE SKILLS

● Prepared a variety of different foods and beverages

● Prepared food stock and food orders

● Prepared a variety of foods according to a customer's order

● Followed food safety procedures according to policy EDUCATION & TRAINING

2013 High School Diploma

Collegiate High School - Blackpool, Lancashire, UK 2014 Associate of Arts - Music Level 2

Blackpool & the Fylde College - B lackpool, Lancashire, UK WORK EXPERIENCE

Cafe Assistant 06/2014 - 11/2014 Blackpool, UK

The Galleon Cafe - Accepted payment from customers and made change as necessary. Apportioned and served food to facility residents, employees, or patrons. Assisted co-workers. Assisted diners with seating as needed. Checked the quantity and quality of received products. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area. Cleaned and prepared various foods for cooking or serving. Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash. Managed kitchen operations for high grossing, fast-paced fair concession kitchen. Managed preparation and presentation of the desserts for all catered events. Frequently switched between positions as Cold Food prep, Soup Station Chef and Relief Chef mid shift to support changing needs of large industrial kitchen. Responsible for daily set up of five stations. Examined trays to ensure that they contained required items. Informed patrons of establishment specialties and features. Kept drink stations clean and ready for service. Performed dishwasher duties. Performed serving, cleaning, and stocking duties in establishments. Portioned and wrapped food Prepared and served hot and cold beverages Cleanup Assistant 9/2015 - 10/2015

Michael's Super A Butchers - S tocked and rotated products, stocked supplies, and paper goods in a timely basis. Stored clean equipment and utensils. Stocked supplies in serving stations, cupboards, refrigerators, and salad bars. Portioned and wrapped meat. Performed dishwasher duties. Placed food servings on plates and trays according to orders or instructions. Located items requested by customers. Cleaned up meat grinders and meat saw. And finished the day with mopping the floor before closing.

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