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Service Customer

Location:
Bahrain
Salary:
200
Posted:
May 06, 2017

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Resume:

Mohammad Tabish

R/O Village Sirsi, P.O. Dang, P.S. Jahanabad, Distt- Pilibhit (U.P)

Pin code: - 262001

Mobile No: - +973-********

Email: - acz50e@r.postjobfree.com

OBJECTIVE

To seek a stimulating career, by giving myself a chance to enhance my skills & knowledge, also to take the privilege to work with a team of motivated & talent oriented professionals.

SNAPSHOT:

Nearly 9 years of qualitative experience in operations encompassing restaurant management, F & B Operations and Client Servicing in the hospitality industry. Sound experience in managing all restaurant and room services activities. Huge knowledge of policies and procedures; ability to administer guest compliants activities.

Proven skills in managing the running of the restaurants and ensure optimum delivery to the customers. Distinction of establishing optimum relationships with team members to create harmonized environments. Verifiable track record of developing procedures, service standards, operational policies and accomplishing cost savings. An exemplary communicator with abilities in forging business partnerships, lead cross-cultural teams and establish beneficial relationships in the industry.

OTHER SKILLS

MS Word, MS Excel. MS PowerPoint

EDUCATIONAL QUALIFICATIONS

S.S.C Passed through N.I.O.S Board New Delhi in 2004.

H.S.S.C Passed through U.P Board Allahabad II Division in 2006.

WORK EXPERIENCE

As Senior Waiter & Room Attendant Mansarover Hotel

From 01stNov 2007 to 30th Dec2009.

Room service

Ordertaking

Training employees to ensure 100% compliance.

Visually monitor and take corrective action to ensure food quality and service standards are met.

Provide guidance for improvement and implement necessary adjustments for consistency in order taking

Investigate and resolve food quality and service complaint

Hotel Pancham Continental

Post: Senior Waiter & Room Attendant

From 06th January 2010 to 30th August 2011.

Took guest orders for Room Service.

Delivered food and drinks items from the Room Service menu to bedrooms as required.

Collected dirty trays.

Undertook general duties for the Room Service team as required.

Ensured that brand standards of customer service was consistently maintained.

Delivered Guest amenities in a timely manner.

The HQ Palette Hotel Vasco-Da-Gama

Post: - Restaurant senior waiter.

From 10th September 2011 to 10th November 2013.

Gahwat Wow Restaurant, Kuwait

Post: - Waiter

From: - 11th November 2013 to 04th March 2014

The HQ Palette Hotel Vasco-Da-Gama Goa

Post: - F&B Supervisor

From: - 21stMarch 2014 to till 29th Dec 2014

Kharafi Global Food Concept (NINO RESTAURANT) Seef Bahrain

Post:-Waiter

From:-31ST Dec 2014 to 21st Feb 2016

Being a valuable contributor for the pre-opening team of Nino’s restaurant, Riffa at Bahrain of Kharafi global’s

Ordertaking

Handling guest complaints in absence of the restaurant manager

Following the policies and procedures and working as per company standards.

Maintaining customer satisfied service at the first priority.

Al Ghalia(Café Lilou,Adliya)

Post:-F&B Captain

From:-28 Feb 2016 to till date

PERSONAL DETAILS:

Father Name: -Mohammad Mohtashim

Date of Birth: - 01st July 1988.

Gender: - Male

Nationality: - Indian

Marital Status: - Single

Hobbies: - Cricket, Football, Basketball.

Passport Details: -Passport No: - G7137913

Date of Issue: - 15/02/2008

Date of Expiry: - 14/02/2018

Place of Issue: - Bareilly

LANGUAGES KNOWN:

English, Hindi & Urdu

Declaration:-

I hereby declare that the above-mentioned information is correct up to the best of my knowledge & I bear the responsibility for the correctness of the above mentioned particulars.

Mohammad Tabish



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