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Software QA, UAT

Location:
Charlotte, NC
Posted:
May 04, 2017

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Resume:

JAMIE M. HARDING

acz4zx@r.postjobfree.com 727-***-****

OBJECTIVE

IT Professional

EDUCATION

UNIVERSITY OF SOUTH FLORIDA TAMPA, FL (2008)

BS. MANAGERIAL INFORMATION SYSTEMS

BS. MARKETING

ST. PETERSBURG COLLEGE ST PETERSBURG, FL (2006)

AA BUSINESS

SKILLS & ABILITIES WINDOWS • MICROSOFT OFFICE • CONNECTWISE • SQL • WINDOWS SERVER 2008/2010/2012 • VISTA • FEE BASIS CLAIMS SYSTEMS • CERNER AND VXVISTA EHR SOFTWARE • ITIL CERTIFIED • RALLY ENTERPRISE • HL7 • HPQC APPLICATION LIFECYCLE MANAGEMENT • JIRA •RADIOLOGY INFORMATION SYSTEMS • QA COMPLETE • SDLC • STLC

EXPERIENCE

SOFTWARE TEST ENGINEER IBM WATSON HEALTHCARE

JULY 2016- PRESENT

Performs QA testing using Agile methodology for the Radiology Information Systems Software for IBM's Watson Healthcare. RIS experience includes HL7 message monitoring (both incoming and outgoing). Creates test strategies, test cases, and workflow test cases. Organizes testing efforts amongst onshore and offshore teams. Creates and edits formal documentation (“Test Plans”, “Test Results”, etc.) and routes for approvals within the company using JIRA. Works with the software development team on fixes and issues present within new releases, while providing documentation on discovered defects in JIRA. Maintains testing Requirements Traceability Matrix, Software Design, Master Test Plan, and Test Evaluation documents. Worked hand in hand with Development in the early development stages of a new product (Clinical Workflow Platform) assisting with the creation of the product design specifications and also did API testing. Created test strategies, test cases, and the workflow test cases for the CWP testing. Reviewed VP’s and routed for approval.

QA ANALYST USER ACCEPTANCE TESTING DSS INC NORTH PALM BEACH FL

JULY 2014 – JUNE 2016

Performed QA testing using Agile methodology as a contractor for the VA health systems. I was acting lead for the functional team. Performed peer-reviews and re-writes of user test scripts prior to testing initiation, reflecting the RTM. Created test strategies, test cases, and workflow test cases. I was the lead for the UAT team, conducting and coordinating meetings to ensure product testing time frames were met and ensured testing was executed successfully. Gathered customer requirements. Supported UAT Go-Live efforts by working closely with the VA Health Systems Business Analysts and the testing team for the Fee Basis Claims Systems software within their testing environment. Handled the coordination of test sites, VA health systems local IT and area SQL IT personnel. Worked hand in hand with the software development team on fixes and issues present within new releases, while providing documentation on discovered defects in Rally Enterprise software. Coordinated internal and external vendors for UAT testing. Measured project performance using appropriate tools and techniques. Reported and escalated issues to management. Maintained testing Requirements Traceability Matrix, Software Design, Master Test Plan, and Test Evaluation documents.

PARTNER SOFTWARE SUPPORT CONSULTANT CONNECTWISE TAMPA FL

2012 - 2014

Used software subject matter based knowledge to identify and resolve complex client issues relating to the ConnectWise software. Provided product recommendations, solution and best practices to ConnectWise partners in an effort to improve their establishment’s efficiency. Aids the software development by recommending process changes or features believed to enhance the service and product. Provided initial customer training for new customers during the Implementation process. Conducted testing of new releases with BETA partners.

MARKETING DIRECTOR ALPINE HEALTH AND REHAB ST PETERSBURG FL

2010 - 2012

Managed both the internal and regional marketing team. Sought to establish and execute an overall business development strategy for the skilled nursing and rehab center. Built and maintained relationships with local health service providers. Coordinated public relations based special events for the facility. Attained and exceeded goals set by corporate. Created and conducted the customer service in-service training for facilities within the assigned region. In an effort to aid the facility in handling admissions based workload, I was tasked with handling the admission process. This process included performing patient screenings and insurance verification to establish if patient met the facility based criteria for admission.



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