Celeste Rios
***** ***** *****, ****, ** *****
***********@*****.***
OBJECTIVE
I want to succeed in a challenging environment, building the success of the company while I experience advancement in opportunities.
BILINGUAL/PROFESSIONAL EXPERIENCE
Katy Urgent Care, Katy, Tx
Front Desk Coordinator
2015 – 2017
Responsibilities:
• Oversee the process to prepare patients for examination and treatment.
• Screen telephone calls for referral to physicians.
•Assist with scheduling of tests and treatment.
• Ensure office and clinical supply inventory is current, mail is opened and processed, offices are opened and closed according to established procedures.
• Ensure the timeliness and accuracy of patient charge entry into the billing system.
• Assist front office staff with ensuring point-of-service collections are made when applicable.
• Assist in maintaining patient files, records and other information.
• Ensure any patient complaints are handled appropriately.
Houston Heights Pain & Injury, Houston, Tx
Medical Assistant
August 2010 – 2015
Responsibilities:
Competent in BOTH front and back office duties
Greet all Patients and Guests
Check patients out at check-out
Assist with patient check-in as needed
Run eligibility for all scheduled patients
Collect co-pays and daily costs
Collect any outstanding balances
Organize patient charts and encounters for next day
Keep patient lobby neat and organized
Make reminder calls for appointments
Support the Check-Out Desk
Room patients, document vital signs; blood pressure, height, weight, and BMI.
Answer phones, schedule appointments, follow up with patients regarding lab and testing results.
Process medical records requests and FMLA paperwork.
Order medical supplies and keep track of inventory.
Responsible for making sure we have all patient test results for the next day clinic
Advanced Orthopedics, Houston, Tx
Medical Assistant
April 2004 – December 2010
Responsibilities:
Verify patient information by interviewing patient; recording medical history; confirming purpose of visit.
Prepare patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.
Assist with telephones
Verified Medical Benefits
Schedule Appointments (New and Follow Ups)
Schedules surgeries by making arrangements with the surgical center; verifying times with patients; preparing charts, pre-admission and consent forms.
Maintains patient rooms in a neat and orderly condition.
Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
EDUCATION
Cypress Springs High School, Cypress, TX
Diploma
2005
REFERENCES
References are available upon request.