MAVE RICK D. RIVERA
Puruk *, Mauli PulungMasle
Guagua Pampanga
Philippines.
Email: ***************@*****.***
CONTACT NO: 092********
OBJECTIVE
To work in a challenging environment where i will be able to provide prompt and courteous service to the customers of a restaurant.
JOB EXPERIENCE
Buffalo’s Southwest cafe & Restaurant
Tahlia st. Riyadh, Saudi Arabia
Main Duties:
HOST:
● Greeted customers as they arrive.
● Escorted guests to tables and assisted in seating.
● Ensured that requirements for all guest are met; including small children, disabled.
● Handed off the guest to the member of staff serving at table.
● Monitored reservations of VIPS and special guest.
● Monitored the flow of guests in keeping with seating chart and servers.
● Ensured coverage of the hostess stand at all times.
● Answered phones, took messages and made reservations.
● Examine and maintain the entrance area, doors, windows.
● Warmly greet guest and bid a tender departure and invite to visit again.
● Assisted in maintaining the cleanliness of the restaurant.
● Attended regular staff meetings and training sessions.
WAITER / SERVER:
● Responsible for representing menu to patrons and hot deals of the day.
● Give answers about menu items, making recomendation upon request.
● Take orders from patrons for food and beverages.
● Confirm orders with the guest and place the orders to the kitchen staff.
● Resposible for checking the customers to ensure that they are enjoying their meals
and take action to correct any problem or issue.
● Responsible to prepare the receipts and collect payments from the customers.
● Obtain customers feedback and satisfaction rating.
● Remove dishes and glasses from tables or counters, and take them to kitchen for
cleaning.
BARISTA:
● Note orders and serve hot and cold beverages to guest in a timely fashion.
● Communicate with customers, note their preferences and take feedback.
● Perform inventory management tasks.
● Monitor wastage and record consumption of items.
● Open and close the bar station.
● Maintain cleanliness of the counter and bar.
EDUCATIONAL BACKGROUND:
● SECONDARY :PulungMasle High School
GuaguaPampanga
● PRIMARY : Mauli Elementary School
Guagua Pampanga
PERSONAL DETAILS:
● DATE OF BIRTH : MAY 20, 1990 AGE : 26 HEIGHT : 5'9” WEIGHT: 65kgs
● LANGUAGES : English,Filipino,Pampango, Arabic
● RELIGION : Roman Catholic
● HOBBIES : Physical fitness training, Basketball
KEY SKILLS AND STRENGTHS:
● Professional work ethic.
● Multi tasking.
● Good written and Verbal communication skills.
● Ability to work in a team.
● Customer service skills.
● Good leadership abilities.