Information Technology
Resume:
Boaz A. Hoffman
**** **** ****., **** **********, MI 48322
*******@*****.***
Entry-Level IT Specialist
Highly motivated IT specialist offering hands-on experience in a Windows environment. Experience configuring, monitoring, upgrading and maintaining systems hardware, software and related infrastructure.
Strong analytical skills; able to work with technicians from various engineering disciplines to troubleshoot complex system-level issues. Highly motivated bilingual (English and Hebrew) individual.
Computer Networking Skills
Network & System Troubleshooting
Microsoft Office Products (Word, Excel, PowerPoint, Access)
PC & Network Technical Support
Windows XP/7/8/10/Server
Computer Hardware & Computer Security proficiency
SQL, Python, PowerShell proficiency
LANs/WANs, TCP/IP
Active Directory Domain Controllers, DNS, Group Policy
Wireless & VPN Architecture
Education
Bachelor of Science - Information Technology and Security April 2015 - Present
Baker College, Owosso, MI GPA: 3.76/4.0
On track to graduate 2017
Dean’s List (2015, 2016)
President’s List (2015, 2016, 2017)
Course Subjects: network administration, network design & analytics, system security, project management, systems analysis, database administration, business information systems
Associate of Computer Networking Technology – Microsoft April 2013 – March 2015
Baker College, Owosso, MI GPA: 3.79/4.0
Dean’s List (2013, 2014)
President’s List (2013, 2014)
Course Subjects: computer administration, network administration, network design & analytics.
Certification
Microsoft Certified Technology Specialist (MCTS), 2011
Microsoft Certified Solutions Associate (MCSA), 2012
Microsoft Certified IT Professional (MCITP), 2012
Military Experience
Optical Technician August 2007 – August 2009
Lachish General Training Base, Lachish, Israel
Maintained functionality of optical rifle scopes.
Conducted weapons and optical tests.
Completed monthly and annually reports
Managed barracks logistics
Performed general duties, such as: standing guard, cleaning duties, kitchen duties
IT Experience
Information Technology Intern July 2016 – September 2016
Jewish Community Center, West Bloomfield, MI
Worked as an Intern in the Information Technology department
Answered to the Director of Information Technology
Maintained functionality of Computers, Network servers, switches, and routers.
Information Technology Intern January 2015 – March 2015
Baker College, Owosso, MI
Worked as Information Technology Intern
Answered to Dean of Information Technology
Maintained functionality of Computers, Network servers, switches, and routers.
Aid in preparations of classes for instructors
Assistant of Information Technology Director January 2011 – January 2012
John Bryce College, Jerusalem, Israel
Worked as Assistant to the Network Administrator.
Maintained functionality of classroom workstations.
Maintained functionality of Network servers, switches, and routers.
Creating and installing hard drives and appropriate programs for Professors.
Work Experience
Resident Hall Receptionist (RHR) September 2013 – Present
Baker College, Owosso, MI
Works as Front Desk Receptionist.
Completes pertinent paperwork.
Distributes mail to students.
Works closely with staff, students, and Campus Safety.
Sales Associate July 2013 – July 2015
Five Below, Novi, MI
Worked as Sales Associate, providing managerial and customer support.
Stocked product to ensure a positive customer experience.
Worked as Evening Manager, providing support and leadership to a crew of 5-6 other Sales Associates.
Lead Office Supplies and Technology Associate September 2010 – September 2013
Office Depot, Jerusalem, Israel
Worked as Technology Sales Associate providing informed product details to customers.
Provided customers service by helping customers troubleshoot home and/or office computer and technology related issues.
Worked as Evening Manager, providing support and leadership to a crew of 5-6 other Sales Associates.
Maintained Technology Department, ensuring that products were stocked neatly and efficiently, to provide an excellent customer-centered shopping experience.
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