John Mahoney Home: 516-***-****
Lutz, Florida 33558
acz4ei@r.postjobfree.com
POSITION DESIRED
Production Support Specialist who provides Technical Support to users of multiple platforms. Strong Unix skill sets on Suse, AIX, RedHat, Ubuntu Systems. I am an experienced professional who has worked exclusively within the Unix Domain.
EXPERIENCE
Jan 2017 to Home Shopping Network [HSN Inc]
Current 1 HSN Drive, St. Petersburg Florida, 33729
EOC Analyst
Supported HSN’s UNIX, Windows & AS400 Platforms [800+ Servers].
Handled first and second level support - Websphere, VMWare, Nagios, IBM Blade Ctr.
Supported Netezza, Oracle, Data Warehouse Platforms with TOAD & SQSH Utilities.
Managed Incidents, Work Orders, Outages thru BMC’s SDE Tracking Software.
Supported Remote locations during off hours – SFTP, Processes & Sanity.
Managed the Enterprise thru 3rd Party Vendors, BMC Patrol, Solarwinds, BES.
March 2014 to Inventiv-Adheris Health
Dec 2016 Intercontinental Hotel, 4860 W. Kennedy Blvd, Tampa Fl.
Unix Administrator.
Engineer Support for 90+ Unix (Virtual & Physical) Platforms.
Application Support - modified / created Ksh & Bash Scripts.
Collaborated with Application Support Teams to release system updates – Java, Tomcat, Weblogic.
Created NFS Mounts on Prod, Test & QA Platforms. (NETAPP).
Managed the Virtual Environment thru the VMWARE client.
Patch Management - Installed Patches / Packages as needed – UAT, QA & Prod.
Created & maintained - Users, Profiles, Security rights, Disk Space & process monitoring.
AutoSys Specialist –Supporting 1100 nightly jobs – “front /back end.”
Feb 2012 to Cablevision
Jan 2014 1043 New South Road Hicksville, N.Y.
Unix Support Specialist –(Consultant)
Legato/& Nagios Specialist.
Cron Specialist – managed Cron on all Servers.
Maintenance – creating & deploying, reboot scripts for the [11] Sparc Servers.
NETAPP Support (ontap) for NAS Enviroment. In-house Support for Field Techs – Diagnostics, Reboots, Configuration Changes.
Supporting the Remedy Ticketing System. Opening, assigning, and closing tickets.
John Mahoney (2)
March 2011 to Bloomberg L.P.
Nov 2011 57th & Lexington Ave..
New York, New York
Unix Analyst (Consultant)
Operational support for – [900] Servers & [400,000] clients. Support included – pings,
reboots, greps, permissions, df –k’s, ftp’s etc-etc.
Creating logins,modifying passwords.
Responding to Developers, Admins & DBA’s requests. (Emails).
Troubleshooting - [vi] editing, rerunning jobs to satisfy failed or new processes.
Supporting Bloomberg’s core component - The Terminal.
March 2009 to N.P.D. Group, Inc.
Dec 2010 900 West Shore Road Port Washington, N.Y.
Operations Engineer.
Systematically retrieved / distributed data [845 clients] via network protocols – gzip,
ftp, tar, html, telnet. Engineer worked in NIS environment.
Modified scripts to fulfill job requirements. Modifications were with Perl / Shell.
Ran in Client queries (SQL – selects, joins, etc) against proprietary API’s – Oracle.
Converted Windows text files into Unix [dos2unix].
Outstanding Communications skills
Updated Operations Folder on the Shared Drive.
Dec 2001 to Investment Technology Group (ITG)
Nov 2008 380 Madison Ave, N.Y., New York
Market-Data Support Specialist.
Provide Global Market Data Support to ITG’s infrastructure -support includes
(57) Production Servers, (18) Sybase Servers and well over (800) Databases.
Sybase Support for all Business units within Firm. ASE /IQ /Replication.
Networking - TCP/IP retrieve, send data to & from any platform.
Application Management - working closely with ITG’s business units (Q.A,
Development, Production).
Feeds - ensuring heartbeats with all associated daemons (Bloomberg, ReutersPlus,
ADP, Thompson One, Interactive Data, CSP’s Farms).
Directly supporting Research & Market Data Analysts -cron,vi, ftp,ps-auxww
Outstanding Communication Skills -consistent representative of Market Data Ops
during status meetings
Oct 1995 to Cantor Fitzgerald Securities/eSpeed Inc.
Sept.2001 #1 World Trade Center, New York, New York.
Systems Support Specialist - Cantors (800) Bond Traders.
Establishing Client / Server environments & maintaining access to Cantors
Proprietary Trading Applications
Changing permissions, creating logins, modifying passwords, and capturing Ticks in
real time - Unix.
Working with QA, Production & Development to migrate updated API’s to Production
weekly releases. Migrations happened at night meaning employee was flexible with
hours
Maintaining Asset Library.
EDUCATION
New York University
(Unix Systems Admin.)
1.) Unix Operating System.
2.) Unix Administration.
Briarcliffe College, Woodbury, New York.
Associates Degree in Data Processing.
Labor Technical College, East 23rd street New York.
Associates Degree / Applied Science.