Skilled SAP user Experienced WebEx facilitator Proficient in iQuote Sk

Taylor Otto

******@***.*** - 630-***-**** – *** W. 18th St. Tempe, AZ 85281

Education

Bachelor of Arts, Global Logistics Management W.P. Carey School of Business Arizona State University, Tempe, AZ

GPA: 3.58

Professional Experience

Business and Economics Internship May 23, 2016 - December 8, 2016 Avnet, Phoenix, AZ

-Directly trained SAP skills to new hires

-Maintained records and corrected sales orders in SAP during critical ERP transition

-Reduced workload for coworkers by reporting and correcting vital issues for customer accounts

-Constructed and presented an SAP training meeting to the corporate account team

-Created daily block reports in Excel for the corporate account managers Marketing Internship Summer 2015

Platinum Living ReMax, Scottsdale, AZ

-Ran Platinum Living ReMax realtor's social media accounts

-Contributed to ReMax customer relations

-Worked directly with head realtor

Facility Assistant July 15, 2015 – May 20, 2016

Sun Devil Fitness Complex at Arizona State University, Tempe, AZ

-Provided exceptional customer service over phone and in-person

-Responsible for ensuring patron safety with CPR and AED certification

-Comprehensive knowledge of facility management

Counselor Summer 2015

Sun Devil Kids’ Camp at Arizona State University, Tempe, AZ

-Led and directed interactive activities

-Managed over 100 children

-Consulted with parents

Special Skills

Skilled SAP user

Experienced WebEx facilitator

Proficient in iQuote

Skilled Excel user with Solver add-on

Strong organizational skills

Expertise in Microsoft Office Applications

High degree of leadership

Exceptional customer service abilities

Expertise in Qualtrics

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