Technical Support Professional Experience

Location:

Posted:

May 04, 2017

Yue Hu (Grace)

Fremont CA ***** • 510-***-**** ****************@*****.*** www.linkedin.com/in/yuehu-Grace

OBJECTIVE

Seeking for a full-time Product Quality Analyst position starting in 2 weeks

TECHNICAL SKILLS

• Programming and Scripting (SQL, Hive, Unix/Linux, Python)

• Advanced Microsoft Excel and Spreadsheets (VLookup, Pivot Table, formulas, data validation etc.)

• Word Strong data visualization skills (Tableau)

PROFESSIONAL EXPERIENCE

NORTHWESTERN POLYTECHNIC UNIVERSITY Fremont CA

Teaching Assistant (SQL) Dec 2014 – Dec 2015

- Help students to understand how to write basic queries, keys, indexes, views and others

- Give topics about how to manage data with DML and modify objects with DDL

- Contributed to the preparation of assignments and quizzes (business concepts, SQL, Excel, etc.)

NORTHWESTERN POLYTECHNIC UNIVERSITY Fremont CA

Teaching Assistant (Oracle DB v.11g) Dec 2015 – Dec 2016

- Supported students with their installation of CentOS 7, Ubuntu, VM tools and Oracle DBMS.

- Topics were covered with Joins, Advanced SQL, Database Relationships and Database Normalization

PING AN BANK ShangHai, China

Data Analyst Sep 2012 – Aug 2014

- Wrote and generated SQL reports. Create dashboards in Spreadsheet and Excel

- Identify new business opportunities or potential risks based on analyses business data and operations

- Create relationships with stakeholders to discover how data can assist to execute business needs

- Provided technical support for business applications to identify issues and propose solutions

BANK OF CHINA NanJing, China

Data Analyst Jun 2011 – Aug 2012

- Extracted, compiled and tracked data, and analyzed data to generate reports. (T-SQL&Tableau)

- Monitor the quality of all data at both the project and output level for the Database Marketing team

- Work closely with engineering teams to develop & test new features that address operational needs

- Collaborate with engineering teams to design & maintain core databases used by analysts across the organization.

EDUCATION

Northwestern Polytechnic University Fremont, United Status

MS in Computer Science Sep 2014 – Apr 2017

Southeast University NanJing, China

BE in Electronic Engineering Sep 2007 – Sep 2011

SELECTED PROJECT

Multimedia Sharing website

- Use HTML, CSS with Bootstrap as front-end programming language.

- Use Python as back-end language to write the server side of the applications, and MongoDB as DB

- Construct a real music download platform, you can search for music on this platform, and download it

- Create an account management system, users are able to add music to favorites and access in the list