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Active Directory Technical Support

Location:
San Jose, CA
Posted:
May 03, 2017

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Resume:

Edelberto Angkahan

408-***-****

*** *. **** **** ***.1115

San Jose, CA 95133

Network Technician / Technical Support/ System Database Administrator

PROFESSIONAL SUMMARY

As a recent Network Systems Administration graduate offering over 18 years of experience in manufacturing industry. Strengths include exceptional mechanical aptitude, critical problems solving, analysis, and technical troubleshooting. Experience in cabling, computer systems, computer hardware/software, networking, programming, databases and can easily adapts to change with eagerness to learn. Strong interpersonal and communication skills acquired through work experience.

TECHNICAL SKILLS

Operating system: Windows 2000/XP/Vista/Windows 7, Server 2003, Unix/Ubuntu Linux/Fedora, Office 2003/2007

Networking: LAN, WAN, Wired and Wireless Networks, Cisco Routers and Switches, Installation Programming, and Troubleshooting, Active Directory, VoIP

Protocol knowledge of TCP/IP, basic services (DHCP, DNS, NAT)

Languages/Applications: HTML, XHTML, Avaya, Citrix

Hardware/Software: Computer Assembly and Upgrades, Driver Installation, Peripheral Installation, Cabling, and Network Hardware/Software set-up.

EDUCATION

DeVry University Graduation Date: April 2016

Associate of Applied Science in Network Systems Administration

Relevant Coursework

Voice/VOIP Administration

Scripting and Database with Lab

Cisco Routing & Switching with Lab

Networking with Lab

Principles of Information System Security

Cable Termination

Operating Systems- UNIX, Ubuntu, Window 2000/XP/Vista/7/8/10

WAN/LAN/MAN Technology

Network Device Placement and Wiring

Projects:

Installed DHCP, DNS, SSH, TFTP, FTP, and HTTP services to service Lab

Installed Network Management Software to monitor Lab network

Developed appropriate VLAN segmentation techniques in the Lab

EXPERIENCE

TEKsytem/DELL

Data Center Technician Sept 2016 - present

Responsible for maintaining computers and networks, duties such as technical issues, configuring computer systems, providing customers service, repairing network hardware, and training other employees. The following assets: technical skills, computer competencies, trouble shooting, strong communication abilities, and teamwork.

Synnex

Server/Computer Repair Technician May 2016 – Aug 2016

Troubleshoot computer systems and install additional software.

Evaluate reliability, compatibility and functionality of server products. Build, test, and troubleshoot all new products. Test, benchmark and document all findings for new products.

Ensures finished products meet company standards. Input basic script commands for flash/system configure check as needed. Knowledge of MySQL is used getting information from and updating database.

Vishay Siliconix Santa Clara, CA April 1997 - March 2016

Manufacturing Fab Specialist

Maximize computer system capabilities by establishing connections; entering necessary commands.

Maximize use of hardware and software by training users; interpreting instructions; answering questions.

Areas of operation are Metal, Thin-film, Diffusion and CMP (chemical-mechanical planarization)

Execute daily qualifications and complies with organizational policies and procedures

Support and assist process engineering with production and equipment issues.

Philip Semiconductor Albuquerque, NM March 1993 - February 1997

Fab Operator

Areas responsible for Novellus, SOG (spin on glass), RTP (rapid thermal processing), and Thin-film

Supports and assist engineering in developing new product process

MILITARY SERVICE

US Army Reserves- Albuquerque, NM

US Army – Ft Lewis, WA 1st Special Forces Airborne



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