Customer Service Professional

CURRICULUM VATE

PERSONAL SUMMARY

A confident, highly resourceful and reliable. Possessing the required communication skills, Flexible and the ability to adapt to challenges when they arise while remaining aware of professional roles and boundaries. Having an approachable, Cheerful and friendly personality and a person ability to ensure that a customer’s experience is always relaxing and enjoyable.

KEY SKILLS AND COMPETENCIES

Confident and Ability to do under pressure.

PROFESSIONAL QUALIFICATION

Diploma Course in Hospitality, Travel and Customer Service from Frankfinn Institute of Air hostess training Institute Kolkata.

EDUCATION

Completed 10th board from JAC board in 2008.

Completed 12th from JAC board in 2010.

Completed B.sc in physics from VBU Hazaribagh, Jharkhand in 2013.

Completed M.sc physics in Electronics from VBU Hazaribagh, Jharkhand in 2016.

ACTIVITIES AND ACHIEVEMENTS

Participated in All India Inter-School and Senior Karate-Do Championship Federation Cup- 2012 in Kolkata.

COMPETENCIES

Good team player

Hard worker

Honest, sincere

DECLARATION

"I hereby declare that the above mentioned information is true to the best of my knowledge and belief"

Date

Place.. Shiv Shankar Kumar Rana

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