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Office Manager, Bookkeeping, Veterinary skills, sales and business dev

Location:
De Pere, WI
Posted:
May 02, 2017

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Resume:

LYNN RATKOWSKI

*** **** ******, *********** ** **180 262-***-**** acz3rm@r.postjobfree.com

WORK EXPERIENCE

HERITAGE HILL HISTORICAL STATE PARK

Finance Manager, July 2015-present

Manage all things financial for this well known Historical Park

Provide exceptional care for park’s animals which are used in Educational programming

TANKCRAFT CORP, DARIEN,

Personnel Manager, Feb 2011 –April 2015

Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

Performed difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.

Planned and conducted new employee orientation to foster positive attitude toward organizational objectives.

Identified staff vacancies and recruit, interview and select applicants.

Provided current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.

Maintained accurate personnel records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.

Analyzed training needs and designed and delivered employee training for health and safety programs.

Conducted exit interviews to identify reasons for employee termination.

Investigated and reported on industrial accidents for insurance carriers. Conducted quarterly plant housekeeping reviews. Lead quarterly safety committee meetings and acted as a liaison between employees and management when employees have concerns they'd like to address.

TYPE A LEARNING AGENCY, CHICAGO, IL

Controller and Business Developer, Jan 2003 – Dec 2010

Conducted bi-weekly analysis and reporting on company financials including Budget Actuals against forecast, Profit and Loss, Balance Sheet, A/R and A/P.

Implemented aggressive and successful 18-month debt-pay down strategy.

Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology.

Maintained accurate QuickBooks records, monthly payroll, and month-end reconciliations.

Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice.

Prepare, examine, or analyze accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.

Managed no change IRS and ERISA audits

Helped develop customized company sales process.

Conducted weekly cold calls and other outreach to cultivate new relationships. Attracted new accounts including Coca-Cola, Wrigley, and American Medical Association.

Conducted annual client surveys as well as regular client satisfaction surveys.

ELKHORN EMERGENCY VETERINARY CLINIC, ELKHORN, WI

Certified Veterinary Technician, Jan 2009 - Aug 2011

Veterinary Technician for a 24- hour on-call veterinary emergency service. Managed all in bound emergency calls and worked with the client to determine patient care needs.

Worked with the veterinarian to triage critical patients, performed all necessary diagnostic tests including blood work, ultrasounds, and x-rays and assisted in surgical procedures when necessary.

Helped console clients when things were tough and helped them make informed medical decisions about the future care needs of their beloved pet.

COUNRTY VETERINARY CLINIC, BURLINGTON, WI

Certified Veterinary Technician, Jan 1996 - Aug 2011

Veterinary Technician for a busy small and large animal veterinary service. Worked all aspects of front desk, triage, and surgery

Worked with the veterinarian to triage critical patients, performed all necessary diagnostic tests including blood work, ultrasounds, and x-rays and assisted in surgical procedures when necessary. Went on large animal calls when needed.

Helped console clients when things were tough and helped them make informed medical decisions about the future care needs of their beloved pet.

EDUCATION

UNIVERSITY OF WISCONSIN, MILWAUKEE, WI

BA-Biological Conservation, May 1999

ADDITIONAL SKILLS

Proficient using Quickbooks, Quicken, and PeachTree financial software, the internet, email, and Microsoft Office suite for both Mac and PC systems as well as veterinary and medical software systems

Familiar with HTML editing, Macromedia Dreamweaver, version control software, and file transfer protocols.

Completed Sandler Sales Training Program



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