Accounts Receivable Manager
Resume:
Bridgett R. Canter
**** ******** **. #* *********, AK 99518 Phone: 907-***-**** *********@*******.***
Professional Summary
To obtain a responsible and challenging career in a professional atmosphere where my customer service, administrative experience, and people interaction skills can best be utilized.
Work Experience
Mint Dental Anchorage, AK
Accounts Receivable Manager January 2014 to December 2016
Review EClaims before sending electronically to make sure appropriate fields are completed. Mail claims to insurance companies who cannot receive electronic claims.
Complete narratives for major services rendered by the doctors and mail to insurance companies.
Preauthorize treatment to insurance for major services to be completed by doctor, prepare estimate, and contact patient to review and schedule.
Efficiently work with Medicaid to maintain approval for procedures and speedy recovery of payment.
Follow up on insurance denials, claims that aren't processed correctly, and insurance requests asking for additional information.
Perform monthly insurance aging report where I contact each insurance company with an outstanding patient claim.
Perform monthly aging report over 60 days in which I review outstanding accounts.
Perform provider adjustments.
Post insurance payments, apply PPO write offs, and transfer credit balances while in the patient’s account.
Audit patient account ledgers to verify accuracy of credit or balance. If a credit exists I issue a refund to the patient via check.
Verify the validity of insurance over payment requests and issue refunds to appropriate insurance companies.
Generate financial arrangements with patients according to office policy.
Deposit check payments into online financial institution onsite.
Balance production day sheets and complete daily reports.
Facilitate accurate monthly balancing by providing the accountant with documentation needed.
Review statements monthly and mail once completed.
Prepare past due accounts for collections according to office policy.
Present dental case presentation and schedule once accepted.
Follow up on emails and messages received in a timely manner.
Preferred Provider Credentialing for five providers.
Use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories, and medical records.
Operate office equipment such as voice mail messaging systems, fax machine, as well as printers and copiers.
Open mail and distribute to appropriate staff members.
South Anchorage Dental Center Anchorage, AK
Financial Coordinator June 2013 to December 2013
Smoothly and efficiently schedule various procedures performed by the doctor and two hygienists.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Verify insurance eligibility and complete benefits form.
Complete detailed treatment estimates for patients whom the doctors recommend treatment.
Review EClaims before sending electronically to make sure appropriate fields are completed. Mail claims to insurance companies who cannot receive electronic claims.
Complete narratives for major services completed by the doctors and mail to insurance companies.
Preauthorize treatment to insurance for major services to be completed by doctor, prepare estimate, contact patient to review and schedule.
Payment collection and financial arrangements.
Balance production day sheets and complete daily reports.
Perform daily deposit to financial institution.
Post insurance payments, print statements, refund requests, and transfer balances while in the patient’s account.
Follow up on insurance denials, claims that aren't processed correctly, and insurance requests asking for additional information.
Mail insurance overpayment to appropriate insurance companies.
Perform monthly insurance aging report where I contact each insurance company with an outstanding patient claim.
Perform monthly aging report over 60 days in which I review outstanding accounts.
Review statements monthly and mail to patients once accounts are reviewed.
Prepare past due accounts for collections.
Mail refund requests to patients.
Operate office equipment such as voice mail messaging systems, fax machine, as well as printers and copiers.
Use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories, and medical records.
Open mail and distribute to appropriate staff members.
Mail office bills prepared by the doctor.
Prepare records when requested.
Anchorage Dental Arts Anchorage, AK
Insurance Coordinator/Billing Specialist March 2011 to February 2013
Smoothly and efficiently schedule various procedures performed by two doctors and four hygienists.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Verify insurance eligibility and complete benefits form.
Complete detailed treatment estimates for patients whom the doctors recommend treatment.
Review EClaims before sending electronically to make sure appropriate fields are completed. Mail claims to insurance companies who cannot receive electronic claims.
Complete narratives for major services completed by the doctors and mail to insurance companies.
Preauthorize treatment to insurance for major services to be completed by doctor, prepare estimate, contact patient to review and schedule.
Payment collection and financial arrangements.
Balance production day sheets and complete daily reports.
Perform daily deposit to financial institution.
Post insurance payments, print statements, refund requests, and transfer balances while in the patient’s account.
Follow up on insurance denials, claims that aren't processed correctly, and insurance requests asking for additional information.
Mail insurance overpayment to appropriate insurance companies.
Perform monthly insurance aging report where I contact each insurance company with an outstanding patient claim.
Perform monthly aging report over 60 days in which I review outstanding accounts.
Review statements monthly and mail to patients once accounts are reviewed.
Calculate finance charges for accounts over 90 days past due.
Prepare past due accounts for collections.
Mail refund requests to patients.
Review sedation prescriptions with patients and answer any questions.
Operate office equipment such as voice mail messaging systems, fax machine, as well as printers and copiers.
Use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories, and medical records.
Open mail and distribute to appropriate staff.
Mail office bills prepared by the doctor.
Prepare records when requested.
Health Centered Dentistry Anchorage, AK
Scheduling Coordinator September 2007 to January 2011
Smoothly and efficiently schedule various procedures performed by four doctors and three hygienists.
Payment collection and financial arrangements.
Balance production and collection day sheet.
Answer telephones and direct calls to appropriate staff.
Confirmation calls.
Verify insurance eligibility, preauthorize procedures, and bill insurance using appropriate claim forms.
Mail welcome letters, thank you cards, and reminder cards for overdue appointments.
Follow up on all broken and canceled appointments.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheets, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records,
Transmit correspondence and medical records by mail, e-mail, or fax.
Alaska Regional Hospital Anchorage, AK
Admitting Clerk March 2006 to August 2007
Performs the functions of outpatient registration, inpatient, observation, and industrial accounts according to hospital policy and procedure.
Knowledgeable in the requirements, rules, and regulations of third party payers, particularly Medicare, Medicaid, Veteran's administration, Tricare and Alaska Native Services.
Informs patients and visitors of hospital programs, services, and policies, and offers assistance where necessary.
Greets visitors, ascertains purpose of visit, and direct them to appropriate staff.
Interacts and assists all departments in the hospital.
Answers telephone and directs calls to appropriate staff.
Payment collection.
*References Available Upon Request
Contact this candidate