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Software Developer Customer Service

Location:
Bellevue, WA
Posted:
May 02, 2017

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Resume:

Phone: 425-***-**** Email: acz3lo@r.postjobfree.com

Summary

* ***** ** ********** ** software testing including different types of Software Testing - Functional, Integration, System, Regression and User Acceptance testing.

Experienced in Microsoft Windows client / server environments.

Experienced Web, Product Testing.

8 months of experience in Microsoft Windows server components and feature testing and automation.

2 years of experience in Software development - C#.Net, Visual Basic, SQL Server 2005 and 2008.

Experienced in Non-functional testing – Performance, Security and Accessibility

Strong Experience in Test Planning, developing Test Scripts and Test Cases from requirements and design documents.

Strong experience on MS CRM 2011.

Experience on crystal report development.

Hardworking, Confident, Competent, quick learner.

Self-starter and able to work independently or as part of team.

Have good analytical and communication skills, willing to accept responsibilities and constantly seeking for upgrading my skills.

Technical Skills

Languages / Technology: C#.NET, VB, .NET 3.5/4 Framework, XML, HTML

Database: SQL Server 2005/2008

OS: Microsoft Windows 2003/2008(R2)/7/ 8 /10

Microsoft Windows server 2012, 2012 R2, 2016

Tools: Visual Studio 2008/2010/2012, Crystal Reports

Microsoft Dynamics CRM 2011

WTT, Trex client, Load Runner

PowerShell

Source / Bug Management: TFS, VSO, Bugzilla bug tracking software

Cloud Services

Experience & Achievements

Inspur, Bellevue, WA May 2016 to Dec 2016

Role: SDET

Client: Microsoft

Project: Windows server 2016

Responsibilities:

Testing server manager application manually and by using automation

Writing PowerShell scripts to test server manager

Running Automations in Trex client and investigating failures

Running Automations in WTT and investigating failures

Create, maintain, and execute test plans and test cases

Estimate test efforts

Analyze and communicate test results

Defect tracking

PeopleTech Group, Bellevue, WA Apr 2014 to Nov 2015

Client: Xenon Arc, Bellevue WA

Role: Software developer in test

Responsibilities:

Performed system, unit, acceptance, regression, load and functional/performance testing using both automated and manual testing methods

Create, maintain, and execute test plans and test

Estimate test efforts

Analyze and communicate test results

Defect tracking

Participate in day-to-day QA activities

Web Services Test Automation

Web Application Testing UI, Functional Testing

Ramp Technology Group, Bellevue WA Aug 2013 to Mar 2014

Client: Xenon Arc, Bellevue WA

Role: MS CRM Test and Support Engineer

Responsibilities:

Development of SQL queries, stored procedures to extract, transform and load data between MS CRM 2011 and ERP

Providing support for the MS CRM 2011

Testing various features

CRM Testing

Web Application Testing – UI, Functional Testing

Non Functional – Performance Testing

Independently handled and led testing of key workflow scenarios

Coordinate bug fixing, verifying bugs, running regression passes and coordinating releases

Coordinate with client in adding new functionality as per requirements

Customizations, Integration in MS CRM 2011

Verifying CRM plugins in .NET

Data Vision Software Solutions Pune, INDIA Nov 2009 – May 2012

Role: Software Developer

Role: Software Developer (C#, VB, XML)

Responsibilities:

Design and develop windows forms using C# and visual basic

SQL design and development

Developed Crystal Reports

Utilized ADO.net technology extensively for data retrieving, querying, storage and manipulations

Non-Functional – Performance and Security Testing

Sunbeam Computing Technologies Pune, INDIA Sept 2008 – April 2009

Role: Software Developer (VB, MS Access)

Responsibilities:

Involved in requirements gathering, analysis, design, development and implementation.

Develop VB.Net Applications

Web Form Designing

Education

Diploma in Advanced Computing (CDAC) Pune, India.

Diploma in mechanical Engineering from Government Polytechnic Karad, India.

Diploma in computer software system analysis & applications from Maharashtra state board of technical education.

Project Experience

CRM-Integration (Ramp Technology Group)

Description: Xenon arc provides small to mid-size businesses a software management platform, solutions and custom development to deliver the cloud based customers’ needs, to reach their customer effectively and efficiently. The Xenon arc Data Integration Solution also provides integration services to synchronize data between ERP, CRM, and ConnTact databases. The integration is implemented as a SQL Database which contains the staging tables, views, and stored procedures necessary to extract, transform, and load data between integration end points. It is also comprised of .net code implemented as CRM Plug-Ins and command line executable programs to manage the CRM endpoints

Technologies: MS Dynamics CRM 2011, C#.net, SQL 2008

Role:

Coordinate testing efforts, bug fixing and releases

Create and develop Microsoft Dynamics CRM custom parts (callout, workflow, data migration, email integration, new web forms)

Support building MS CRM system including customization activities of sales, quoting, customer service and management departments

Necessary support to resolve the customer issues providing resolutions timely and in accordance to Microsoft terms and conditions

Web Application Testing – Functional and Non Functional.

Client: Xenon arc, Bellevue WA

Risk mate (Data vision Software Solutions Pvt. Ltd.)

Description: Risk mate is seamlessly integrated risk management system that combines Front office, Back office and middle office functions for treasury operations in fixed Income and money market Securities. Risk mate ensures that deals entered through front office undergoes complete deal life cycle without re-entering the data again.

Technologies: Visual Basic, Oracle, crystal reports.

Role: As a Team member involved in development and testing. Also worked on Crystal Report development

Client: MDCC Bank (Mumbai)

NABARD-RMD (Data vision Software solution)

Description: Reengineering the business processes involved in resource mobilization department in National Bank for Agriculture and Rural Development (NABARD) was the primary activity carried out by the RMD. Other activities include raising funds through institutional borrowing and retail borrowing, Debt servicing by interest and principal repayment, addressing Customer grievances by mentoring the actions of RO as well MCS. It also involved Marketing of products being launched.

Technologies: C#.net, SQL server 2005, crystal reports.

Role: As a team member involved in developing crystal reports and development & testing of complete module ‘FCB’

Client: Nabard Mumbai, India

Fulcrum HMS (Integrated Hotel Management System)

Description: HMS was an easy to operate user friendly software that committed to meet the all requirements to manage small and medium scale hotels. It was a complete solution, beginning with reservations and check in/check out and ending with billing and tax report.

Technologies: visual basic, oracle.

Role: Worked on crystal reports and development of modules Check in / Check out and Billing.

Personal

Languages known

English, Hindi

Nationality

Indian

Passport No

On request

Visa

Green Card

Current Residence

Bellevue, WA, US.

Reference

On request



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