Customer Service Operator

Rose Waldon

**** ******** ** **** * San Francisco, CA 94130

Cell 415-***-**** ***********@*****.*********:***********@*****.***

Summary

CDL class B with air brakes and passenger endorsement. 3 years driving commercial vehicle. I’ve driven 60ft busses 40ft busses and 30ft busses and shuttle busses In San francisco and in San Mateo county. Safely transporting passengers to and from designated stops on fixed routes and non fixed routes. I am a team player confident in my work and open to learn new techniques. Creative and resourceful community service professional talented at quickly mastering new skills and processing new information. Diplomatic and gracious with a desire to deliver exceptional customer service.

Highlights

Microsoft XP Office Internet research Class B CDL

Excellent interpersonal skill Strong communicator San Francisco native Culturally- sensitive Compassionate and active listener Self-starter Fast Learner Detail- oriented Exceptional customer service

Chariot 11/2016-present

Shuttle Driver. Transport passengers during am and pm commute hours.

Academy of Art University 7/2016- 10/2016

Shuttle/Bus driver. Transporting students and staff from campus to campus safely throughout San Francisco.

Bus Operator 11/2014 - 7/2016

Mv Transportation San Francisco, CA

Transit bus operator. Responsible for transporting passenger safely and in a timely manner.

Unarmed Guard 6/2013 - 10/ 2013

Admiral Security San Francisco, CA

Addressed questions and concerns. Secured appointed location. Reporting and documenting of any unwanted persons, activities or situations.

Desk Clerk 8/2011 - 10/ 2011

Jefferson Hotel San Francisco, CA

Identified maintenance and safety issues at facility. Directed the proper use of program facilities to tenants and general public.

Program Aide 10/ 2009 - 4/ 2010

Adult and Senior day center San Francisco, CA

Attended Daily Meetings to discuss needs of clients and plan activities for the next day. Assist with mobility of seniors. Provide exceptional customer service to seniors as needed.

High School Diploma 2001

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