Manager Quality

W**** County Road V, Berlin WI ***** 920-***-****

C

Dennis Ledger

Objective

Visionary Operations Executive with solid experience managing all levels of multiple projects including budgeting and administration. Experience December 2016 Quality Truck Care Center Oshkosh, Wisconsin General Manager

Manage all day to day operations of dealership

Monitor expenses to increase profits to company goals and budgets

Exceeded Dealership financial goals for eight consecutive years, through effective team building efficiencies and cost reductions. December 2008 Quality Truck Care Center Oshkosh, Wisconsin Service Manager

Create and maintain customer relations

Schedule technicians and repairs to meet customer expectations

Create a team building atmosphere through cross training to improve quality and efficiencies.

April 2002 Quality Truck Care Center Oshkosh, Wisconsin First Shift Foreman

Distribute jobs to technicians

Assist and train Technicians

Interaction with customers pertaining to repairs and satisfaction October 1993 Quality Truck Care Center Oshkosh, Wisconsin Second Shift Foreman

Maintain all dealership activities on second shift in the service and parts department.

Assist and train technicians

Interact with customers on repairs

Education January 2012 ATD Dealership Academy McLean, Virginia Interests

I believe in training employees to advance their careers to create a strong dealership family and increase profits through knowledge and efficiencies. References References are available on request.

Contact this candidate