Engineer Windows Server

OBJECTIVE

Mid-level engineer who is eager and motivated to apply education, experience and technical aptitude to a career position related to the Information Technology and Sales Engineering field offering opportunity for professional growth and advancement.

EDUCATION

BS Electronics Engineering

ECPI University

GPA 3.57

AREAS OF STUDY & WORKING KNOWLEDGE

MS Windows Server 2008 R2 and Server 2012, Active Directory, IIS, DNS, DHCP, MS SQL, SMTP

Virtualization/VMware/Hypervisors

RF Communications, UHF, VHF, MPLS, Microwave, Cellular (3G/4G)

Electricity Fundamentals, Circuit Analysis, Signal Processing

Control Systems

Networking Fundamentals, IPV4 & IPV6

Basic Security Best Practices & Firewalls

Server Upgrade & Maintenance and Peripherals

Cisco Routers and Switches Configuration, Secure Shell, Telnet

NICE Call Recording

Genesys Call Routing

Computer:

User Administration

VMware

SSH

Telnet

Microsoft Project

Word, Excel

PowerPoint

Access

SharePoint

Sure Sync

LAN/WLAN, HTML,TCP/IP

electronic medical records / database software

computer hardware upgrades

Software migration

Windows and Linux

Security:

SSL

VPN

HMAC

RC2

WORK EXPERIENCE

T-Mobile, Pramira

May 2017 – June 2017

RF Engineer

Lead field team in the identification of small cell candidates by evaluating path obstructions and customer concerns in the Dallas metropolitan area.

Collected LTE RSRP and UMTS RSCP cellular measurements.

Provided suggestions for antenna type and azimuths.

LTE small cell designing and planning.

Provide client with suggestions for network improvements in target areas.

T-Mobile, Pramira

March 2017 – May 2017

RF Engineer

Lead field team in the identification of small cell candidates by evaluating path obstructions and customer concerns in the Chicago metropolitan area.

Collected LTE RSRP and UMTS RSCP cellular measurements.

Provided suggestions for antenna type and azimuths.

LTE small cell designing and planning.

Provide client with suggestions for network improvements in target areas.

Rackspace

Oct 2016 – Feb 2017

Windows System Administrator

Build, configure, deploy, and support Windows Server 2003, 2008, 2008R2, 2012, and 2012R2

Supporting Windows server infrastructure including active directory and networking

Server Break/Fix – hands on and coordinate 3rd party maintenance

Customer support

BNSF Railway

Sr. Telecom Engineer

Sep 2011 – Oct 2016

Experience running and maintaining operational application 24x7

Windows Server 2008R2 to Windows Server 2012R2 migration and server Administration

Visual Basic Scripting (VBS)

Project management / new application implementation, material ordering

Budget building and tracking always within budget

Build Business Intelligence (BI) Queries for Key Performance Indicator / Metrics tracking and upper management reporting

Decreased system outages; increased uptimes, and limited operational impacts

Windows 2008 R2 and Server 2012 System Administration; user administration, server migration

Tie in radios to IP networks via Cisco Routers and Switches (i.e. 2911, 3500 series)

L2 and L3 MPLS network design

Deployed VHF and UHF radio technologies to provide communication path to field applications

Multiple lattice/self-supporting tower building while leveraging existing infrastructure for customer application needs. Frequent collaboration with various application engineers to resolve multiple customer needs

Communicated clearly with field installers about new systems to train and increase knowledge and limit need for extended support.

Remote equipment configurations, security, legacy systems migration and support

DNS Management, IP load balancing, remote configuration via SSH or Telnet, IP planning

FCC compliance; FAA compliance

RF, microwave, UHF/VHF radio, and cellular analysis

Tier 3 level engineering support. Resolved trouble tickets in company-best time frames.

Equipment refreshing and retrofitting for extended life-cycle expectancy

Request for Proposals (RFP) analysis

Hardware scripting and remote management

Cross departmental collaboration to optimize promotion of products and services.

Internal Medicine Practice

Office Manager

2007 – 2011

Supervised back office administrative work, bookkeeping, payroll, employee recruitment

HER/EMR software migration

Billing and data entry of medical procedures and diagnostic codes

Server administration, network management

United Health Care & JPMorgan Chase

Customer Advocate & Collector

2001 – 2007

Customer resolutions for inquiries

Researched various terms and provisions of products

Data entry and researched state and federal regulations

Built effective communication skills

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