Software Engineer Technical Support

Shagufta Dukandar

Mobile: +1-858-***-**** Email:**************@*****.***

Objective: Seeking a software development position that utilizes my technical skills. Experience in object-oriented programming, developing, testing and debugging code in Java, J2EE, Struts, and Oracle.

USA Work Status: US Permanent Resident (Green card holder).

Profile

6+ years of Software development experience.

Well versed with Java, J2EE.

HTML, CSS, JavaScript, jQuery, RESTful Web services.

Well versed with Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC)

Automated major manual tasks in Java and UNIX.

Good understanding of using Rational Clear Quest and Bugzilla.

Good understanding of using version control system like SVN, CVS.

Automated tedious manual task using UNIX Shell scripting.

Good Analytical and Communication Skills and ability to work independently with minimal supervision and perform as part of a team.

Technical Skill Sets

Web Technologies/Languages - Java, J2EE (Servlet, JSP), JDBC, RESTful service.

Technologies - HTML, JavaScript, CSS, XML, JQuery.

Frameworks – Struts.

RDBMS - Oracle, MySQL

Application Servers - Web Logic, J Boss, Tomcat, Glass Fish

Logging Tools - log4j

IDE - Eclipse, Net Beans

Other Tools - Ant, Jasper Report, WinSCP, Putty, Clear quest

Version management Tools - SVN, CVS

Testing Tools - Selenium

Education

Bachelors in Computer Technology.

Professional Experience

Accenture USA (Los Angeles) April 2015 to Feb 2016

Senior Software Engineer

Client: - San Diego gas and electricity (SDGE)

Roles & Responsibility:

Involved in total Software Development Life Cycle, from gathering requirement till user acceptance test (UAT).

Role involved design and development of the front end and back end to enhance the existing SDGE’s website to support Multiuser corporate accounts.

Involved in Bug fixing, Code review

Environment: JAVA, Struts, Oracle, jQuery, Angular JS. EJB, Web services.

Accenture May 2010 to June 2013

Senior Software Engineer

Client: - SFR Telecom

Roles & Responsibility:

Involved Bug fixing, Addition of new features and its dependency on the existing application flow.

Coordinated with test and development teams and provided technical support to project.

Worked with waterfall and agile model.

Environment: Java, Struts, Oracle

Client: - Telefonica Spain

Roles & Responsibilities:

Analysis of specifications provided by Client and creating Low Level.

Involved in automating the manual task to speed up the migration process.

Development of various modules in project.

Review the code changes and preparing Review Reports.

Technical Mentoring of Junior Resources

Client Communication and Status Updates

Involving in Defect Prevention activities by making use of pre and post release defects consolidations.

Environment: Java, JDBC, UNIX scripting & MySQL

AE Group November 2009 to April 2010

Software Engineer

Title: Integrated Educational ERP System:

The Academic module takes care of adding the Subjects, Tests and Grades per Class.

It adds marks to the database for each student, generates reports (Summary Report and the Progress Reports).

Grades and Percentage Calculations for all the students are done using this module.

Individually handled all the academics modules which include CBSE, CBSE (Higher Class) and SSC sub-modules

Roles & Responsibilities:

Involved in implementing the POJO, DAO and Control Classes.

Handled the Report Generation Module.

Developing UI in coordination with the graphics design team.

Working with Grids to get the complex designs for the forms.

Environment: Java, JDBC, Visual JSF, Oracle, Glass Fish, CSS, JavaScript, Jasper Report.

Corepro Soft February 2008 - October 2009

Jr. Software Engineer

Title: Library Management System

The library Management System (LMS) is designed to coordinate and automate routine library functions like Book Tracking, Issuing, Returning, Fines Calculation, Various Report Generations and many other added features.

LMS uses a Bar code reader and bar code generator, the bar codes available on books are unique identifications for the book and bar code generator will generate a unique ID for each user or borrowers. LMS manages all the information of books as well as borrowers.

Roles & Responsibilities:

Involved in implementing the DTO, DAO and Control Classes.

Handled the Report Generation Module using APACHE POI, (HSSF)

Active Participation right from the Requirement gathering of the project till the final completion.

Developing UI in coordination with the graphics design team.

Environment: Java2, JDBC, Servlets, JSP, MVC.

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