Active Directory Engineer

Introduction

A highly motivated individual with a progressive career spanning over ten plus years in Microsoft Technologies as Systems Engineer.

Have a multitude of Microsoft Certifications and have hands on experience in Wintel Platforms, Windows 2012/2008/2003, Active Directory, Exchange Server 2010 and Virtualization.

Experience in architecture design, implementation, administration, operational support and change-management.

Well versed in developing and document best practice solutions in information technology for large-scale enterprise environments.

Certifications

Microsoft

MCITP - Microsoft Certified IT Professional

Enterprise Administrator

Server Administrator

Exchange 2007 Messaging Solutions Administrator

MCTS: Microsoft Certified Technology Specialist

MCSE: Microsoft Certified Systems Engineer (Windows 2003, Windows 2000, NT-4.0)

MCSA: Microsoft Certified System Administrator (Windows 2003)

MCP: Microsoft Certified Professional

VCP: VMware Certified Professional

Technical Knowledge

Advanced knowledge of operating systems, procedures and Infrastructure systems development in a medium to large organization

More than ten years of experience in Microsoft Technologies with expertise in building and supporting windows NT/2000/2003/2008/2012, Active Directory, DHCP & DNS servers, Office 365, terminal servers, Exchange Servers, Clustering, SQL Mirroring and System Center Products (SCVMM and DPM).

Experienced in deployment and support of VMWare infrastructure

Experienced in DNS, Account Administration, DFS, PKI, Bit Locker, Enterprise Vault, BES, Windows-server virtualization and Hyper-V.

Experienced in providing service restoration, performing root cause analysis

Experienced in configuration and change management disciplines

Security Clearance

Reliability Status clearance has been granted By Government of Canada.

Work History

MUFG Investor Services

Systems Engineer and Migration Coordinator Application and Data Migration April 2016 – Present (Contract)

Reviewed existing hardware setup and suggested optimal configurations that resulted in performance improvement.

Worked closely with Infrastructure team to test and identify performance issues and suggested changes in Citrix Desktop that resulted in significant performance improvement.

Identified performance issues with various remote locations and drafted performance improvement measures.

Reviewed and recommended optimal software for the Day 2 project.

Defined the data migration process for moving data between two separate organizations.

Identified project risks, prepared the mitigation plan, and created management reports.

Acted as an SPC for user access issues; coordinated and implemented the user migration methodology across the organization.

Initiated technical and procedural changes for implementing infrastructure and operational tasks.

Provided technical support for application migration and provided 2nd level support.

Canadian Imperial Bank of Commerce (CIBC)

Systems Engineer and Migration Coordinator Windows Migration January 2016 – April 2016

Manage Business Continuity Reps and delivery teams located in multiple locations across Canada.

Overall responsible for the quality of all the deliverable

Identify the project risks, prepare the risk monitoring and mitigation plan, ensure that the customer receives the status of the project through reports

As a point of escalation and participate in the resolution of operational problems with administration / users / quality assurance / it support groups interface

Working with all stakeholders including business, technical and supplier, to deliver on required commitments

Demonstrated ability to recognize and proactively resolve issues.

Monitors project metrics for significant deviations in quality and schedule.

Royal Bank of Canada

Systems Engineer and Migration Coordinator Windows Migration November 2013 – November 2015

Closely work with project managers and Lead and Coordinated daily activities and trained on site deployment techs for Windows migration.

Build, Test and implemented Windows Servers, MDT Server Physical hardware and Virtualized environment for Windows Server and Client migration.

Managed Application Provisioning as part of the Desktop Server Upgrade Program.

Developed process to determine Application to Business Group Profile allocation in support of Application Certification and Testing for Windows 7 Desktop deployment and Desktop virtualization.

Developed checklist for Business and Applications Support Groups to validate Application Deployment.

Scotia Bank – Global Risk Management

Systems Administrator and Migration Advisor Support and Migration August 2012 – October 2013

Architecture design of Windows Group Policy and BitLocker drive encryption on Windows 2008, Windows 7, Office 2010 and Office 365 server and client machines.

Tasked with setting up and executing application compatibility and remediation plans for a Microsoft Office 2010 and Office 365, Desktop Application (Lotus Notes, LYNC, SAS, SQL) and Windows 7 deployment.

Deployed VMWare infrastructure and supported day to day enterprise operation.

Created testing methodologies and setup the corresponding development and testing environments

Ensured new changes were documented and delivered according to prescribed business requirements

Regularly provided subject matter expertise on industry best practices in imaging, group policy, Active Directory security policies, and remote desktop management.

Ministry of Government Services, Ontario

Senior Systems Admin Advisor Support and Migration January 2011 – July 2012

Responsible to support Enterprise Email Environment, Maintain and establish Levels of Service including Availability (99%), Accessibility Redundancy and Security for all EES Supported Services.

Build, Test and implemented Hardware and Virtualized (VMware ESXi)environment for Exchange migration

Build, Test and implemented Exchange 2010 & Database Availability Group (DAG) environment for 65000 users

Migrated the Users from Microsoft Exchange 2003 to Microsoft Exchange 2010

Build, Test and migrate the current BES 4.1.6 to BES 5.0.3 environment

Upgraded the Enterprise Vault 8.0 and Mailbox Management environment to newer version for Email archiving

Support Windows 2003 & 2008, Exchange 2003 & 2010, OCS2007, ISA & TMG, SCOM, Enterprise Vault and BES environment.

Avanade Canada Inc.

Senior Systems Engineer March 2007 – December 2010

Functioned as the Sr. Systems Engineer to designed plan and implemented the solutions for Windows 2008/2003, Active Directory, Exchange 2010/2003, OCS, SCVMM, DPM, TMG, SCOM, DNS, GPO, RBAC, Microsoft DFS, Virtualization (Hyper-V, Virtual Server and Virtual PC), VMware ESXi, RODC Server, Network Access Protection and Windows Deployment Services for solutions for different clients.

GTA Fare Card (Windows 2008, Active Directory and Hyper-V infrastructure)

Upgraded the environment and implemented Server RAID, Microsoft fail-over Cluster configuration, migration and Maintenance on HP ProLiant and Compaq X-series Servers, Implemented Hyper-V with Virtual Center to consolidate server platforms and Used SCVMM 2008 to convert P2V to move servers from expired h/w to virtual servers and implemented new physical / Hyper-V servers.

Being part and lead of the Wintel team to design and deploy the enterprise scale virtualization project using Hyper-V technology (Windows 2008 R2 and SCVMM 2008) including 20 physical servers in a complex CLUSTER/VLAN design ` with more than 150 VMs, migrating servers from different environments like VMware ESX, MS virtual machines and physical servers to Hyper-V infrastructure.

Business Development Bank of Canada (BDC) (Windows 2008 Active Directory and Exchange 2010)

As a member of the team Solution and Architected Windows 2008 Active Directory architecture and lead the implementation of Windows 2008 Active Directory, DNS, OU, GPO, Security modeling and Server migration.

Upgrade Feasibility Assessment that entailed a high-level analysis and recommendations on risks, impacts, and mitigation options associated with the upgrade of the existing platform to Windows 2008 Active Directory and Exchange 2010.

Define requirements and design Windows Server 2008 Active Directory and develop the implementation plan and deploy the solution for Windows 2008 Active Directory, DNS, Sites, OU, GPO’s, AGPM and RBAC.

Create the Conceptual Solution Design for Exchange 2010 and submit for approval of Senior Management. Conceptual Solution Design got approved and created the Detailed Design for Exchange 2010 and Developed disaster recovery planning.

Toronto Dominion Bank (TD Bank) (Exchange 2007)

Act as a technical lead/migration engineer role for Exchange 2007 Designing and Migration. Lead and develop migration process and procedure to complete the migration of all Lotus Notes users using Quest Notes Migrator for Exchange.

Implementation of new messaging environment based on Exchange 2007 and developed a road map for migration of Exchange 2003 and Lotus Notes 6.x to Exchange 2007 environment.

Migrated 70,000+ mailboxes and public folders with no disruption in service

Smart Systems for Health Agency (OLIS) (Server support and deployment)

As a member of server management team implemented, administrated and troubleshoot Server deployment, group policy administration, user management, Web server application.

Active Directory Forest and Domain Management Including; User and Group Policies, Computer Account Maintenance, Organizational Units, Active Directory Replication and Architecture Maintenance.

Implemented and maintained virtual test environment using Microsoft Virtual Server and VMware

Ministry of Finance, Ontario

Senior Systems Admin Advisor Nov 2006 – Mar 2007

Novell File Services Migration to Microsoft Service

As a technical Architect, was responsible for the architecture design, implementation, and migration of Netware file system to Windows 2003R2 DFS file System and DFS replication.

Lead the team and successfully completed the File Server migration

Migrated Novell Netware File and Print services to the Microsoft File and Print services.

Used Quest migration tool for file migration

Developed and verified migration strategy and participate in infrastructure build.

Ministry of Government Services, Ontario

Senior Systems Admin Advisor Aug 2003 – Oct 2006

EES - Enterprise E-Mail Service, E-Mail Consolidation and Mailbox Management

Provided Infrastructure foundation for E-Mail Consolidation, Email archiving and build the Exchange, BES and Enterprise Vault environment for Mailbox management.

Implement Enterprise Vault and Mailbox Management environment that meets the needs as specified by the OPS Enterprise Email Services for Email archiving.

Create and validate run books, documented operational processes, and procedures and update the inventory site with current information and follow through the DCO greening/acceptance processes.

Implemented messaging platform to high end cluster based Active/Passive Exchange 2003 infrastructure environment.

Coordinated testing and operational transition/acceptance of all EES projects that pass the Solution Acceptance Review and DCO greening/acceptance processes, including: ensuring compliance with all change requests within the overall technical architecture and maintaining all specifications, configurations and requirements for integration of the infrastructure components.

Lead with technical and procedural change recommendations and create the change requests or RFC as needed.

Windows 2000, Windows 2003 and Active Directory (Build, Deploy and Support)

Architecture design and implement Window 2003 Active Directory by defining Site, Domain Group Policies, Delegation of Administration and apply the Windows 2003 Security template.

Provided ongoing client service support regarding operational, technical and service aspects of stakeholder relations. This includes: supervising the ongoing day-to-day change and maintenance activity on Data Centre Operations infrastructure, helping others to manage change, providing change-related support, providing Tier 3 client service for other Ministries and pro-active maintenance and troubleshoot Active Directory replication problems.

Administer the OPS Forest and Domains and provide third level support on Windows 2000 Active Directory domain for Ministries.

Lead with technical and procedural change recommendations.

Active Directory Forest and Domain Management Including User and Group Policies, Computer Account Maintenance, Organizational Units, Active Directory Replication, Disaster Recovery and Architecture Maintenance.

MicroAge, Toronto

Systems Engineer Jan 2002 – June 2003

Provided highly specialized technical leadership and coordinating IT activities for Data Centre Operations systems management, administration and pro-active maintenance and troubleshoot Active Directory replication problems

Developed Migration architecture and provided consulting services for migration.

Provided technical support for migration of Windows 2000, and provided 2nd & 3rd level support

Provided technical support for rollout of Windows XP over 3000 workstations and provided 2nd & 3rd level support.

Training

VMware vSphere: Install, Configure, Manage (V5.5)

Managing App and Desktop Solutions with Citrix XenApp and XenDesktop 7.6

Exchange 2007 Unified Messaging (Technical course on design and deployment)

Windows Server 2003/2008 Active Directory (Technical course on design and deployment)

Microsoft Exchange Server 2007 (Technical course on design and deployment)

Hyper-V in Windows Server 2008 (Technical course on design)

Microsoft Office Communications Server 2007 (OCS)

Computer Network Administration Diploma (MCSE Subjects)

Education

Bachelor of Theology - Canada Christian College, Toronto, Ontario

Diploma in Computer Network Administration

Key Technology Abilities

Design, Implementation, Management, Support, Troubleshooting of:

Wintel Servers

Windows 20012, 2008 R2, 2008, 2003, 2000, Server all editions

Windows 7, Vista, XP all editions

Office 365, Office 2010,2007,2003

Microsoft Exchange 2000/2003/2010 (Mailbox/Public Folder/CAS/HUB/EDGE)

Microsoft LYNC 2010

Active Directory & Active Directory management tools

Read-Only Domain Controller (RODC)

Active Directory Migration Tool (ADMT V2, v3)

System Center Products (SCVMM, DPM, and SCOM).

Network Access Protection (NAP)

Windows Deployment Services (WDS)

Threat Management Gateway 2010 (TMG)

Microsoft Clustering

Disaster Recovery implementation

Proficiency and Hands on experience in:

Database Availability Group (DAG)

Microsoft Office Communications (OCS)

Microsoft Operation Manager (MOM)

System Centre Operations Manager (SCOM)

Internet Security & Acceleration (ISA)

WSUS and SUS

Microsoft Virtual Server and Hyper-V

VMware, Hyper-V, Citrix and ESX Host

Performance Tuning

TCP/IP addressing concepts/design DNS, DHCP, HTTP, NTP, FTP and S-FTP

Distributed File System (DFS)

File Replication Services (FRS)

Group Policy Management (GPO)

Advanced Group Policy Management (AGPM)

Role-based Access Control (RBAC)

Server Hardening

NTFS File system

Enterprise Vault (Server /Client)

Teaming Software

Patch link

IBM Director

Quest

VERITAS Products

VERITAS Storage Foundation for Windows

Kerberos and LDAP

Bit Locker encryption

PKI

Enterprise Backup/Restore

Client Access Methods (i.e. Outlook, IE, etc.)

Compaq, IBM and HP Hardware

Blackberry Enterprise Server (BES) 5.0.3

Blackberry Administration Service (BAS)

Hardware: HP, IBM, Blade Servers and Smart Array

References are available on request.

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