Albert Sanchez Jr.

Sr. Network Administrator

I&E Technical Support

acz37b@r.postjobfree.com

**** **** **** *****

Chicago, IL 60632

Phone: 773-***-****

Overview:

Network consultant with over 19 years’ experience in the planning, design, and implementation of network technologies in LAN and Enterprise desktop environment.

Over 5 years of professional experience in positions as Senior System Consultant, System Administrator / Quality Assurance, Team Leader and Project Manager.

Demonstrated a record of success in troubleshooting computers, networks, and cabling, increasing efficiency, securing data and optimizing the access and utilization of shared information using a variety of hardware, software and commands.

Outstanding customer service skills resolving technical issues and educating end-users.

Team player making significant contributions to team and individual success, looking to learn and apply new evolving technologies and business methodologies.

Working knowledge of Active Directory and associated protocols, and network security.

Understanding of security and compliance as it relates to systems.

Intermediate understanding and hands on experience, of enterprise networking and related technologies

(Cisco VPN, using IPsec, VLANs, DHCP, DNS, Routing, IP addressing etc.)

Proficient in administrative tasks for AD involving permissions, user access, groups and security policies.

Experienced in VOIP and telecommunications technologies, from rack switches to end users.

Proficiency in configuration of LAN setup on various domestic routers and switches.

Experienced in trouble-shooting both connectivity issues and hardware problems on network infrastructure.

Experience configuring Virtual OS systems using VMware, Cisco VPN and Zen Citrix to end users.

Connectivity of all network peripherals, Printers, Faxes, Scanners, Copiers, Projectors, Video and Audio.

Well-developed communication skills demonstrated through extensive work history, documented writing and editing talents, ability to work well independently and as part of a team, developing effective client relations, providing superior client service and satisfaction, with ability to work with large teams as well as independently with minimum supervision.

Skilled in information systems, I.D. management via active directory, analysis, troubleshooting, testing, documentation, internal control procedures, system and program security, systems analysis, hardware and software installation, applications and program management, technical support, and network administration.

Experienced in fostering and developing client relations, providing end user training and innovative technical solutions, conducting equipment demonstrations, and increasing efficiency to enhance profitability.

Leadership skills include ability to lead and motivate co-workers from all backgrounds, creative problem-solving and solution-oriented work style, decisive and confident decision-making and in-depth proficiency with new technology trends.

Active Directory Exchange configuration, users and computers permissions and security policies.

Technical Skills:

Network Equip:

Domestic, switches, hubs, routers, Cisco and Adtrain switches via Telnet, Putty.

LAN Technologies:

Ethernet/ Fast Ethernet/ Gigabit Ethernet networks, 802.a, 802.11b 802.11g 802.11n

WLAN:

802.11 standards, Lightweight and Autonomous systems

Network Security:

Domestic Firewalls, Linksys, Windows, Zone-Alarm, Cisco.

Backup Apps:

ArcServe, Backup Exec, Ghost Imaging, Acronis, Windows 7 backup.

Infrastructure Server:

DHCP, DNS, SMTP, FTP, TFTP, POP3

Server NT 3.51, 4.0. 2000, 2003, 2008 Novell, 3.12, 4.1, /Exchange, 2000, 2003, 2008 2011 SBS and 2012 NTFS, File-systems, Active Directory, .I.D. Management, Groups Permissions, user accounts. Remote accesses, data backup, NTFS security, file recovery.

IP Telephony:

VoIP, Shortel, Avaya client side installations

Network Mgmt.:

Cisco Configuration Software Professional Express,

Applications:

Microsoft Office : Office 95, 97, 2000,XP, 2003, 2007, 2010, 2013 Office 365, CRM

Comm Protocols:

TCP/IP, IPv4, ARP, PPP, 802.11, Wi-Fi.

Comm Concepts:

Cisco VPN, IPsec and some researched introduction to ILink VPN.

Platforms:

DOS/9x/NT/ME/2000/XP/2003/Visa/Windows 7/windows 8/Smart Phones/ Mac OSX

Education:

March 1995 – August 1995

Microhard Technologies 300West Adams, Major GPA: 3.4.

Certification Training in Microsoft and Novell Network Systems, Minor: IP routing, MCSE and CNE.

Microhard Technologies is an IT training facility specializing in Networks and Software development

Certified Novell / Microsoft Engineer Training. MCSE Server and Workstation and CNE 3.X CNE 4.X

February 2nd 1987 – June 15th 1990 BSEEt

DeVry University 3300 N Campbell Ave Chicago, IL 60618, GPA: 3.11

Bachelor of Science, Digital Electronic Engineering, Computer Design, Minor: Telecommunications,

PROFESSIONAL EXPERIENCE

Freelance Work - Self-Employed – Since November 2002 to present between notable fortune 500 contracts.

Independent Contractor Computer Networking Specialist,. – Chicago, Illinois for Chamber of Commerce.

November 2002 to present

Some-Other Clients are:

Dunn-Rite Deliveries, Cain’s Barber College, Castro’s and Sons Auto, Chicago, Boys Club, J&R Hydraulics, Mundo Electric

•Project Management: Determine hardware and software requirements, then design, configure, build or repair computers systems. Networking installations and solutions, routers, hubs switches, WLAN access-points

Internet Access, Register Domain, add Peripherals, Set up Active Directory for devices, printers, users.

• Active Directory use on identity and rights management services, digital certificates, and federation services, to extend directory services to trusted customers and partners. Used AD (active directory) to apply security and other policies.

• Install and configure infrastructure, cabling, new and legacy business applications for small, medium size businesses and LAN's, Wireless, Servers, peripherals. Faxing, Access points, cabling, Linksys, Cisco routers and switches Cisco VPN some exposure to ILink VPN for interoffice and remote access and communication,

• Setup entire network for the offices and built a SBS server with complete backup solution, for local businesses.

• Setup a Exchange server for Email, added workstations to the domain, Norton firewall, printers, copy machine, 2 fax machines, wireless router, AT&T DSL, T1,Cable Internet with 24 and 48 port Dell switches.

• A+ and Network + Solutions, hardware procurement, installation and configuration of hardwire and wireless network systems with the newest operating systems for home and small businesses.

July - November 2016

Shields Real Estate Services.

Putting in infrastructure for Data and Asterisk PBX Voice system, client using Comcast Business Internet for 12 user accounting office he is moving into.

I am installing all the cabling throughout the building upstairs and downstairs, termination, POE switch, and wall jacks for data and SIP phones. Digium will be supplying the Asterisk PBX backend along with 12 SIP phones and I will be finishing the front end once the equipment arrives next week, when project is over October 14, 2016.

January – May 2016

Mundo Electric: Mundo Electric a company in business for thirty years, wanted to join the cyber world by becoming digital.

I set up their domain name and website MundoElectric.net,

I set up their server using dell small business server,

I set their active directory, user’s, computers and folders for each project along with their sub folders and groups and permission’s. Used Ghost Ver. 13 to create image for laptops and desktop on thumbdrive.

Set up their email and remote access using TeamViewer for their project managers and accountant.

September 2015 to November 2015

Leapfrog Technology Group - Intern

Advanced-Enterprise-Level Solutions for Business of all sizes.

I used Office 365 for logging into Outlook mail, CRM and Office applications.

I used CRM to input new IT case ticket request and track progress until closed.

Imaged assorted business clients hardware laptops, desktops via PXE, deployed monitors and printers to location.

Phone support, called vendors for troubleshooting their products. Create Image for KIOSH machines.

Scheduled vender technicians to come on site to repair warranty items.

Introduced to Max Focus client remote management application, for remote troubleshooting.

April 2011 - October 11, 2013

Foster Wheeler–Whiting, Indiana BP Refinery WRMP Project 3100 Dickey Road

IT Sr. Network Administrator \ Instrumentation Field Tech

Support Foster Wheeler Field Office Worker’s, Supervisors and Engineers at the BP Refinery Modernization Construction Site in Whiting, Indiana, the largest on-going construction project in North America in a dual role, were I monitored and maintained company’s computer network resources and Avaya and Shortel phone systems on the client side, connecting to their Corporate Headquarters in Houston as a Network Systems Integrator and Desktop Analyst resolving end-user hardware, software, network and communication problems. I provided end-user training where required. I also perform Instrumentation support as Project Manager for the I&E group, . Provide Cabling, to IT Closets, set up racks, routers; switches patch cables, fiber and power. Work with I&E Group configuring and testing Vicon CCTV, PTZ and Infrared cameras that will be installed, also Installed and configured EATON control cards using proprietary interface software CH-Studio to connect to SCADA for MCC units and buckets, Used Rotork IQ-INSIGHT to gather initial settings of MOV’s (motor operated valves) via infrared dongle data collection to re-calibrate to desired specs..

Install, configure, and maintain personal computers, networks, workstations, file servers, Ethernet networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures all peripheral devices, CD ROM units, printers, and related equipment, hubs, Cisco switches, routers, telecom equipment of Shortel, VOIP. T1.

Active Directory use on identity and rights, I.D. management services, digital certificates, and federation services, to extend directory services to trusted customers and partners.

Provided centralized and secure authorization, authentication and management of network users and groups, services such as messaging and other applications, and resources such as printers thru AD.

AD used to apply security and other policies, and to deploy software. Updates, patches and the latest versions of anti-virus controls.

Perform account administration in Active Directory administration, including adding, modifying and deletion of users. Creating User Groups, new users, adding computers to domains.

Investigate user problems, identify their source, determine possible solutions, test and implement solutions.

Perform software installation, and upgrades. Created images for windows 7 64 bit with virtual 32 bit XP embedded.

Input in planning and implementing network security, managing host security, file permissions, backup and disaster recovery plans and file system integrity, and adding and deleting users.

Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.

Developed and conduct various training and instruction for system users on operating systems, relational databases, and other applications; assist users in maximizing use of networks and computing systems.

Identify utilization patterns and their effect on operation/system availability and performance expectations.

Anticipate communication and networking problems and implement preventive measures.

Establish and perform maintenance programs following company and industry standards, including the creation and distribution of patches to all systems and applications.

Ensure timely user notification of maintenance requirements and effects on system availability.

Investigate, recommend and install enhancements and operating procedures that optimize network availability.

Maintain confidentiality with regard to the information being processed, stored or accessed by the network.

Ensure that workstation configuration complies with established policies, standards, licensing agreements, and configuration guidelines

Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software for a whole new complex which was built to accommodate expanding workforce.

Document network problems and resolutions for future reference.

Primary designated support for all company systems to include, but is not limited to, email systems, application and system monitoring, middleware, file and print servers and application servers.

Provide primary phone system support including both TDM and VOIP Systems.

Maintain database containing workstation inventory information.

Coordinates vendor services such as fax, printer repair and product warranty.

Provide back-up support for all company data systems.

Assist personnel of other departments as a computer resource.

Provide on-the-job training to new department staff members.

Provide computer orientation to new company staff.

Provided technical support to the customers like upgrading, improving and expanding their network.

August 2007 - November 2008

AT&T - Bridgeview, IL AT&T Garage 7878 west 79th Street Bridgeview, Il.

AT&T Cable Splicer Technician

• F1 conditioning, (making direct feed to customer’s home from Central Office., Install and replace old switching terminals.

• Spliced cable wires into new UVERSE Equipment, via underground, aerial and buried legacy cable using company equipment, bucket trucks and ladders for VOIP, Streaming Video over IP and Ultra High Speed Internet 25 Mbs.

• Installed new UVERSE VRads for deployment of new product of streaming video and very high speed internet via fiber optics infrastructure.

• Opening stub Cable that connects the VRAD with the XB (Cross Connect Box), washing glue off Cables, identifying binder groups, Grounding and bonding cables for noise depletion, splicing fiber to copper pairs for video streaming.

• “Full Time –Term” Responsibilities included: assisting DAVAR in pair recovery and drop lifting copper pairs.

June 2004 - February 2005

dr/Balti Contracting Co. INC, 2998 South Archer Ave. Chg. IL Title: IT Operations and Project Manager

• Configured and designed standalone computers to LAN, Using workgroup of 10 user’s workstations. I.D. management

• I Monitor Network, Hardware and Software issues, while administrating office procedures and protocols. Imaged desktops.

March 2001 - September 2002

Computer Banana Corporation, 547 West 31st Street Chicago., IL.

Title: Network Administrator and Systems Integrator

• Serviced Clients with Network Consulting & Support i.e.: CTA, Inner City Supply etc. Build and setup custom designed networks via NT, 2000, XP Workstations. Created Images for all models of PC and Laptops sold at by our store using Ghost.

January 2000 - March 2001

TEK Resources Contractor for Henderson Investment Group

Downtown Chicago 737 North Michigan Avenue Suite 1700 Chicago IL 60611.

Systems Integrator

• Onsite support for Novell 4.1 and 5.0 client connectivity via Laptops and Desktops to Hartford, Conn. hub location via WAN.

• Provided tech support for LAN connections to docking stations on Dell notebooks Troubleshoot software dll s and re-configure ini-files. SAP mainframe exposure, filling paper to mainframes. Install Specialize legacy software. I. D. management.

December 1999 - January 2000

RHIC Consulting Contractor as a Exchange Migration Administrator.

Ameritech Security-Link MID AMERICA PLZ, OAKBROOK TERRACE, IL, 60181

• Migration of UNIX mail with CC-Mail front-end to NT Exchange Servers.

• Installation, Configuration & Administration of M.S. NT Exchange 5.5 Create Exchange NT mailbox and users to NT Domain

February 1999 - November 1999

Tek-Resources Contractor, as a Migration Administrator for BP-AMOCCO Whiting, Indiana

Migration Administrator

• Set template for Novell/NT major Migration Standards for Midwest AMOCO to BP.

• Server Migration of Novell 4.10 to N.T. 4.0.

• Technical Support of total BP-AMOCO Refinery sites, Inventory and deployment, installation and configuration. Of new PC s and Laptops Armada 7400s, Technical Support Level III.

• Installation, Configuration & Administration of M.S. Exchange, Administered NT 4.0 Enterprise Server via Enterprise Administration Software. Created Global and Local groups, set permissions, created users.

January 1997 - November 1998

IBM Global Services Contractor Level III Network Support for Lucent Technologies, Naperville, Illinois.

Network Support Technician

• Provisioning and Technical Support of Lucent Desktops across various Lucent sites and campus addresses.

• Functions include setting up mail platforms, such as MS exchange, and Ms. Mail.

September 1995 – January 1997

Accounting Office of Michael Salim 1944 west 47th Street Chicago, Illinois.

Novell Administrator

• Provided technical support for 3Com US Robotics 14.4k, 33.6k, 56k, ISDN, Courier modems.

• Installed, Configured, Implemented, and Administered 100 user license, Using NetWare 4.1.

• Installed and upgraded WIN 95 on Windows 3.1 platform along With MS-OFFICE 95 and Microsoft inter-office Mail.

• Set-up LaserJet network printing and user file system's security.

• Configured proprietary accounting software, and troubleshot Software issues.

Albert Sanchez Jr.

2415 west 47th Place, Chicago. Il. 60632

Email: acz37b@r.postjobfree.com Phone: 773-***-****

Dear Hiring Manager,

I'm writing to apply for a position you may have posted for a Senior IT Support Specialist creating images for desktop and laptop deployment. I also was support Active Directory as the Network Admin. I am confident that my skills are well-aligned with the role, and that I would be an excellent fit for your organization.

In my last notable contracting position I was a contract-hire for Foster Wheeler USA at the BP Whiting Refinery Modernization Project code named WRMP, for the past two and a half years, where we built a state of the art automated 8 billion dollar, six-drum Coker refinery, and I was fortunate to wear many hats during my work period for Foster Wheeler at BP including Project Manager of their plant wide CCTV implementation.

My role was that of a Network Administrator and Telecommunications technical support specialist, and a contributing role as Project Manager for the, I&E group. I was the sole liaison for Foster Wheeler Inc. WRMP project build site in Whiting Indiana, to their corporate headquarters in Houston, Texas. I managed all the daily IT operations, hardware, software, ticketing systems and all IT documentation including invoicing. I was in charge of monitoring the bandwidth usages for prevention of bottle-necking of high network usage via are Riverbed packet monitoring software that was also monitored from our Houston office.

I was supporting all IT, A+. Network +, Transitioning from 32 bit XP operating systems to Windows 7 64 bit operating systems, Day to Day Server Administration issues, and building network extensions as new sub-contractors enter the project at each phase of the construction process; supplying additional rack closets with switches, supplied-fiber, routers and patch panels along with keeping data, voice, CITRIX and Cisco VPN and some exposure to what was to be implemented in the coming months that being ILink VPN interoffice communications bridged from our satellite location at Whiting to our corporate location in Houston. As the IT Technical Support part of my duties is to manage, track and inventory all network assets, via asset tags placed on each and every device used in the companies active directory structure, which I managed a complete excel database to all end users assigned devices.

As their IT Systems Administrator, I managed all desktop related incidents as well as placing IT infrastructure (i.e. fiber runs, cabling, switches, hubs, peripherals,) to incoming contractors at each phase of the project. Additionally I implemented all the VOIP Avaya and Shoretel connectivity from the client side to all desktops and office space and conference rooms. I used Active directory for I.D. management, adding, deleting and applied permissions to various folder paths to users and groups. Furthermore I creating 250 Virtual desktops and servers using VMware workstations 10.0 to accommodate running 32 bit legacy applications on windows 7 64 bit operating systems also was a team player to our Houston corporate office and actively managed the daily IT and Telecommunications operations at our build site in Whiting, Indiana with all details expected for this role.

I performed many of the Server Administration functions, that of adding users, groups, printers, and computers to the domain active directory tree, setting e-mail accounts, resetting passwords, installing and configuring new workstations and repair of non-functioning computers and or engineering software applications and security, permissions and directory paths of all folders and sub-directory access.

In addition while being at Foster Wheeler build site, I was assimilated into the I&E Engineering Group because of my BSEEt background. I was assigned duties the I&E department that of installing and configuring programmable logic cards into the MCC’s to communicate with our SCADA for the PDC (Power Distribution Center) the core systems of the refinery.

My final support was, to help our I&E (Instrumentation and Electrical) group set up an initial working mock video network for their newly purchased process and security CCTV’s, which was to be installed throughout the new plant. Afterwards I then worked along with sub-contractors as the technical manager, implementing the CCTV system throughout the BP refinery.

My most recent role was an intern at Leapfrog Technology Group, we would use CRM for inputting new case logs for 20 of our major clients accessing thru office365.com, and we would then be able to troubleshoot servers or workstations through a remote client IT management software site called MaxFocus remote management, similar to TeamViewer.

Since then, I have been freelancing on smaller paced businesses with in my local Chamber of Commerce group. . This year in 2016, I am working with small business setting up domains and data & voice infrastructure. I believe my experiences and track record make me an excellent fit for this opportunity. I have enclosed my resume for your consideration.

Please feel free to contact me via phone or email at a time of your convenience to discuss my background as well as the requirements for this role.

Contact this candidate